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    Success Manager - San Francisco, CA, United States - CodeSignal

    CodeSignal
    CodeSignal San Francisco, CA, United States

    1 week ago

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    Description
    The Role CodeSignal is seeking a Customer Success Manager who is passionate about empowering and enabling SaaS clients.

    Part domain expert, part project manager, part consultant, and part coach, you will serve an incredibly important function in our business.

    CodeSignal's competitive edge often comes from our ability to help clients thrive, so Customer Success Managers are crucial to the success of our product.

    The Company CodeSignal is the leading technical interview and assessment solution, helping companies identify the right candidates with the right skills—even if they don't have the "right" profile.

    Hiring and selection teams use CodeSignal to increase speed-to-hire and candidate pipeline yield, and tap into underrepresented pools of candidates.

    Founded in 2015, CodeSignal is trusted by leading companies like Netflix, Capital One, Robinhood, and Dropbox.

    Winning Builtin's Best Places to Work:
    Fully Remote 2023 Award
    Winning TrustRadius' Best of Software 2022 Award
    Raising $50M in our Series C led by Index Ventures in 2021
    Raising $25M in our Series B led by Menlo Ventures in late 2020
    Manage a portfolio of CodeSignal's fast-growing clients to drive mutual success and growth
    Project manage implementation tasks such as onboarding, product training, data migration, and roll-out strategies
    Review and analyze usage data, health indicators, renewal dates, and growth opportunities in partnership with the Account Management teams
    2+ years of experience in a customer success role at a B2B SaaS company
    ~ Success spearheading end-to-end projects, including:
    ~ Content consultation
    ~ Implementation & roll-out consultation

    Strong relationship-building skills
    Competitive salaries based on local market and 401(k) match for U.Medical, dental, and vision insurance

    • Unlimited PTO and remote-first work policy
    • Continuous learning with educational reimbursements provided
    • Equipment provision and generous home office setup stipend
    • We believe this gives us a competitive advantage to better serve our customers and helps us all grow as Signalites and individuals. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Salary Projection In accordance with local regulations in jurisdictions where CodeSignal may hire, we are projecting an annual base salary in the range of USD $75,000-$100,000 . Offer packages often contain additional compensation in the form of commission or performance bonuses, equity, and/or benefits. Offers are awarded on an individual basis and are subject to factors such as, without limitation, a candidate's level of experience, growth trajectory, and local labor market.
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