Jobs
>
San Francisco

    Customer Success Manager - San Francisco, United States - Coperniq Inc.

    Coperniq Inc.
    Coperniq Inc. San Francisco, United States

    1 week ago

    Default job background
    Description

    Title :
    Customer Success Manager


    Company :
    Coperniq

    Location :
    San Francisco Bay Area, CA (This is an in-person role)

    About Us

    Coperniq is pioneering the future of the energy sector. We're transforming solar and energy contractors into the utility companies of tomorrow.

    Our platform replaces outdated methods and fragmented tools with a unified, industry-specific workflow that radically enhances operational efficiency and customer value.

    Role


    As a Customer Success Manager at Coperniq, you'll play a crucial role in changing the face of the energy industry.

    You will directly support our customers in maximizing the value they get from our platform.

    Reporting to the Founder/CEO, Abdullah Al Zandani, your role will focus on product adoption, customer retention, and helping our clients transform into the utilities of the future.

    Responsibilities

    Drive customer adoption by demonstrating how to leverage the full power of our platform.

    Liaise with Sales, Marketing, and Product teams to improve customer value and reduce churn.

    Identify upsell opportunities to increase revenue and ensure our customers maximize value from our services.

    Anticipate customer needs and proactively drive solutions.

    Develop deep relationships with customers, understanding their business goals to guide them through their transformation journey.

    Conduct regular check-ins with customers, promptly addressing any concerns or issues they might have.

    Qualifications

    Minimum of 3 years of experience in Customer Success roles, in SaaS or tech companies.

    Experience in successfully scaling customer success operations in an early-stage company.

    Strong interpersonal skills and problem-solving abilities.

    Serving a blue-collar audience is a plus.

    Compensation and Benefits

    $80k-$140k base salary

    0.1% - 0.2% stock options

    Comprehensive Health Benefits: 90% coverage for medical, dental, and vision insurance

    3 weeks PTO

    Professional Development Opportunities

    Why Join Coperniq?

    Joining Coperniq means you'll be part of a mission to redefine the energy sector. You'll have a hands-on role in shaping our future and helping our customers transition into next-generation utility providers.

    If you're excited about making a significant impact and pioneering the future of energy, we'd love to hear from you.

    #J-18808-Ljbffr
  • Enable

    Customer Success Manager

    3 days ago

    Enable San Francisco, United States

    **Job Summary** · As a **Customer Success Manager**, you will work closely with our customers to help them reach their goals and realize maximum value from Enable. In this position, you will lead and manage a team of Implementation Analysts. You will demonstrate dedication and pr ...

  • Oomnitza

    Customer Success Manager

    1 week ago

    Oomnitza San Francisco, United States

    **San Francisco, CA** · **Sales - Customer Success /** · **Full-Time /** · **Hybrid** · **Oomnitza** offers the industry's most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless int ...

  • Terminal49, Inc

    Customer Success Manager

    1 week ago

    Terminal49, Inc San Francisco, United States

    Terminal 49 is seeking a rockstar Customer Success Manager to oversee operations and and foster successful and effective client relationships. · Customer Experience team is core to our business and has the ability to wow our customers. Even when using software automation to take ...

  • Atlassian

    Manager, Customer Success Team

    1 day ago

    Atlassian San Francisco, United States

    Overview: · Atlassian Customer Success strives to help customers realize the value in their Atlassian investment. We engage customers to unlock early and sustained business outcomes. As a manager in Customer Success, you manage a team of Customer Success Managers (Associate to Se ...

  • Clear Concepts Management

    Entry Level Customer Success Manager

    2 days ago

    Clear Concepts Management San Francisco, United States

    **Entry Level Customer Success Manager Responsibilities**: · - Responsible for overseeing all aspects of the customer experience and guiding new customers through the process of purchasing new products and services · - Act as liaison for the client and the consumer with the goal ...

  • Boys & Girls Clubs of the Peninsula

    College Success Manager

    1 week ago

    Boys & Girls Clubs of the Peninsula South San Francisco, United States

    **POSITION** · College Success Manager - North County · **OUR MISSION** · To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive · **OUR VISION** · All youth grow up to lead fulfilling lives fueled by their passions, ta ...

  • Luminai

    Success Manager

    2 weeks ago

    Luminai San Francisco, CA, United States

    Full Time] Customer Success Manager at Luminai (United States) | BEAMSTART Jobs Customer Success Manager · Full Time · Remote Work · Stock Options · Luminai's customer success team supports our customers as they transition from sales prospects to active users of our product. ...

  • HeyGen

    Success Manager

    2 weeks ago

    HeyGen San Francisco, CA, United States

    About HeyGen · HeyGen is a cutting-edge AI-powered platform revolutionizing the world of video creation. · Position Summary: · We're looking for a Customer Success Manager to join our team at HeyGen. In this role, you'll be the face of HeyGen to our customers, ensuring they ma ...

  • Pathlight

    Success Manager

    2 weeks ago

    Pathlight San Francisco, CA, United States

    Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Language Models (LLMs) t ...

  • CodeSignal

    Success Manager

    1 week ago

    CodeSignal San Francisco, CA, United States

    The Role CodeSignal is seeking a Customer Success Manager who is passionate about empowering and enabling SaaS clients. Part domain expert, part project manager, part consultant, and part coach, you will serve an incredibly important function in our business. CodeSignal's competi ...

  • Kira Learning

    Success Manager

    1 week ago

    Kira Learning San Francisco, CA, United States

    Kira Learning is creating curriculum and learning tools that empower teachers and prepare students for a world in which technology and science play pivotal roles in everyone's lives. By way of our expert-backed content and intuitive, integrated teaching platform, Kira is intent o ...

  • Crusoe

    Success Manager

    2 weeks ago

    Crusoe San Francisco, CA, United States

    Job Description Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation. · As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the ...

  • Anthropic

    Success Manager

    2 weeks ago

    Anthropic San Francisco, CA, United States

    As a Customer Success Manager, you will help the world's largest companies harness the transformative potential of LLMs to improve their products and services. You'll ensure that Anthropic delivers value to customers, finds additional opportunities within current accounts, and es ...

  • Token Transit

    Success Manager

    2 weeks ago

    Token Transit San Francisco, CA, United States

    Full Time] Customer Success Manager at Token Transit (United States) | BEAMSTART Jobs Customer Success Manager · Full Time · Remote Work · Stock Options · Token Transit lets people buy transit passes using their phones for over 160 transit agencies across North America. We si ...

  • Bigeye

    Success Manager

    2 weeks ago

    Bigeye San Francisco, CA, United States

    At Bigeye, our mission is to help our customers make magic with data. · We built some of the most widely adopted tools at companies like Uber and saw how swift teams move when they have a great data toolchain. Now, Bigeye is building best-of-breed tools for analysts, data scient ...

  • Mainspring Energy, Inc.

    Customer Success Manager

    1 week ago

    Mainspring Energy, Inc. Menlo Park, United States

    **Company Overview** · Driven by our vision of the affordable, reliable, net-zero carbon grid of the future, Mainspring has developed a new category of power generation — the linear generator — that delivers local, scalable, and fuel-flexible power to help accelerate the transiti ...

  • GetChange Corp.

    Customer Success Manager

    1 week ago

    GetChange Corp. San Francisco, United States

    At Change our mission is clear: to power every dollar donated online. Change's platform enables businesses to donate to 1.5 million nonprofits while building deeper connections with their customers. Trusted by fintech leaders like Brex · and beauty innovators like Topicals , Cha ...

  • Pulley

    Customer Success Manager

    1 week ago

    Pulley San Francisco, United States

    [Full Time] Customer Success Manager at Pulley (United States) | BEAMSTART Jobs · Customer Success Manager · Pulley United States · Date Posted · 31 Oct, 2022 · Work Location · San Francisco, United States · Salary Offered · Not Specified · Job Type · Full Time · Experience Req ...

  • NovoEd

    Customer Success Manager

    1 week ago

    NovoEd San Francisco, United States

    Who We Are: · NovoEd is a rapidly growing company that is a leader in the online learning revolution, with its learning platform used by organizations looking to create the best learning experiences for its employees. Our technology enables the creation and delivery of engaging ...

  • Ongo Inc.

    Customer Success Manager

    1 week ago

    Ongo Inc. San Francisco, United States

    What is Ongo? · Ongo is building the platform for reprogramming human behavior. We use code, content, and science to make the healthy choice the easy choice. We've built a range of beautiful, interactive mobile products that help health experts improve the reach and depth of the ...