-
Customer Success Manager
1 week ago
Oomnitza San Francisco, United States**San Francisco, CA** · **Sales - Customer Success /** · **Full-Time /** · **Hybrid** · **Oomnitza** offers the industry's most versatile Enterprise Technology Management platform that orchestrates and automates key business processes for IT. Our SaaS solution, with agentless int ...
-
Customer Success Manager
6 days ago
Enable San Francisco, United States**Job Summary** · As a **Customer Success Manager**, you will work closely with our customers to help them reach their goals and realize maximum value from Enable. In this position, you will lead and manage a team of Implementation Analysts. You will demonstrate dedication and pr ...
-
Customer Success Manager
1 week ago
Terminal49, Inc San Francisco, United StatesTerminal 49 is seeking a rockstar Customer Success Manager to oversee operations and and foster successful and effective client relationships. · Customer Experience team is core to our business and has the ability to wow our customers. Even when using software automation to take ...
-
Manager, Customer Success Team
3 days ago
Atlassian San Francisco, United StatesOverview: · Atlassian Customer Success strives to help customers realize the value in their Atlassian investment. We engage customers to unlock early and sustained business outcomes. As a manager in Customer Success, you manage a team of Customer Success Managers (Associate to Se ...
-
Principal Customer Success Manager, Strategic
4 hours ago
6sense San Francisco, United States**Our Mission**: · 6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to un ...
-
Entry Level Customer Success Manager
5 days ago
Clear Concepts Management San Francisco, United States**Entry Level Customer Success Manager Responsibilities**: · - Responsible for overseeing all aspects of the customer experience and guiding new customers through the process of purchasing new products and services · - Act as liaison for the client and the consumer with the goal ...
-
College Success Manager
1 week ago
Boys & Girls Clubs of the Peninsula South San Francisco, United States**POSITION** · College Success Manager - North County · **OUR MISSION** · To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive · **OUR VISION** · All youth grow up to lead fulfilling lives fueled by their passions, ta ...
-
Success Manager
2 weeks ago
Luminai San Francisco, CA, United StatesFull Time] Customer Success Manager at Luminai (United States) | BEAMSTART Jobs Customer Success Manager · Full Time · Remote Work · Stock Options · Luminai's customer success team supports our customers as they transition from sales prospects to active users of our product. ...
-
Success Manager
2 weeks ago
Pathlight San Francisco, CA, United StatesPathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Language Models (LLMs) t ...
-
Success Manager
2 weeks ago
HeyGen San Francisco, CA, United StatesAbout HeyGen · HeyGen is a cutting-edge AI-powered platform revolutionizing the world of video creation. · Position Summary: · We're looking for a Customer Success Manager to join our team at HeyGen. In this role, you'll be the face of HeyGen to our customers, ensuring they ma ...
-
Success Manager
1 week ago
CodeSignal San Francisco, CA, United StatesThe Role CodeSignal is seeking a Customer Success Manager who is passionate about empowering and enabling SaaS clients. Part domain expert, part project manager, part consultant, and part coach, you will serve an incredibly important function in our business. CodeSignal's competi ...
-
Success Manager
2 weeks ago
Token Transit San Francisco, CA, United StatesFull Time] Customer Success Manager at Token Transit (United States) | BEAMSTART Jobs Customer Success Manager · Full Time · Remote Work · Stock Options · Token Transit lets people buy transit passes using their phones for over 160 transit agencies across North America. We si ...
-
Success Manager
2 weeks ago
Crusoe San Francisco, CA, United StatesJob Description Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation. · As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the ...
-
Success Manager
1 week ago
Kira Learning San Francisco, CA, United StatesKira Learning is creating curriculum and learning tools that empower teachers and prepare students for a world in which technology and science play pivotal roles in everyone's lives. By way of our expert-backed content and intuitive, integrated teaching platform, Kira is intent o ...
-
Success Manager
2 weeks ago
Bigeye San Francisco, CA, United StatesAt Bigeye, our mission is to help our customers make magic with data. · We built some of the most widely adopted tools at companies like Uber and saw how swift teams move when they have a great data toolchain. Now, Bigeye is building best-of-breed tools for analysts, data scient ...
-
Success Manager
2 weeks ago
Anthropic San Francisco, CA, United StatesAs a Customer Success Manager, you will help the world's largest companies harness the transformative potential of LLMs to improve their products and services. You'll ensure that Anthropic delivers value to customers, finds additional opportunities within current accounts, and es ...
-
Customer Success Manager
1 week ago
Mainspring Energy, Inc. Menlo Park, United States**Company Overview** · Driven by our vision of the affordable, reliable, net-zero carbon grid of the future, Mainspring has developed a new category of power generation — the linear generator — that delivers local, scalable, and fuel-flexible power to help accelerate the transiti ...
-
Customer Success Manager
1 week ago
Ongo Inc. San Francisco, United StatesWhat is Ongo? · Ongo is building the platform for reprogramming human behavior. We use code, content, and science to make the healthy choice the easy choice. We've built a range of beautiful, interactive mobile products that help health experts improve the reach and depth of the ...
-
Customer Success Manager
8 hours ago
EXPLO San Francisco, United StatesExplo is looking for a Customer Success Manager to help manage and expand current accounts, while building the foundation for our Customer Success Organization as the first Customer Success hire at the company. You should be passionate about working with customers, have a interes ...
-
Customer Success Manager
2 weeks ago
Kuraray America, Inc. San Francisco, CA, United StatesAbout Us · We are a fast-growing SaaS startup, specializing in business text messaging. Our mission is to empower businesses to engage with their customers over messaging. With a founding team that achieved a successful startup exit to Salesforce and strong backing from leading ...
Customer Success Manager - San Francisco, United States - Helicone, Inc.
Description
Job Title:
Customer Success Manager (AI Solutions)
Location:
Remote / San Francisco, CA, USA
About Helicone:
At Helicone, we are pioneers in AI observability, offering an open-source platform that empowers developers with tools for Language Learning Models (LLMs).
Our platform is designed for ease of use, featuring interfaces for OpenAI requests, effective rate limits, and detailed tracking of costs and performance.
Key Responsibilities:
Be the primary point of contact for Helicone's clients, ensuring their successful adoption and utilization of our AI solutions.
Gather client feedback and collaborate with the product team for continuous improvement.
Conduct product demonstrations and training sessions.
Develop and maintain long-term client relationships.
Identify upselling and cross-selling opportunities.
Required Skills:
Proven experience in customer success or account management in the tech or AI industry.
Strong understanding of AI and machine learning concepts.
Excellent communication and interpersonal skills.
Ability to problem-solve and provide solutions-oriented support.
Strong organizational skills and attention to detail.
#J-18808-Ljbffr