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Customer Success Manager
3 weeks ago
Mediabistro San Francisco, United States Part timeSimera is a global employment company that connects top talent with remote work opportunities offered by its network of US-based clients. Our technology creates talent profiles for jobseekers based on their skills, work history, and education. Our talent consultants meet with eac ...
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Customer Success Manager
3 weeks ago
Lark San Francisco, United StatesResponsibilitiesAbout ByteDanceFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, By ...
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Client Success Manager
1 week ago
NativeX San Francisco, United StatesResponsibilities: Responsible for maintaining and deepening relationships with mobile internet advertising clients, gaining a thorough understanding of client needs and delivering high-quality customer service; timely follow-up and response to client feedback. · Based on clients' ...
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Customer Success Manager
3 days ago
Pathlight San Francisco, United StatesAbout Pathlight · Pathlight is the leading GenAI-native Conversation Intelligence platform that helps enterprises discover hidden insights, opportunities, and risks deep within their customer conversations. Pathlight is the first company to fully harness the power of Large Langu ...
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IT Customer Success Manager
2 days ago
Rosendin Electric San Francisco, United StatesWhether you're a recent grad or a seasoned professional, you can experience meaningful career growth at Rosendin. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range ...
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Customer Success Manager
3 days ago
Integral Services Company San Francisco, United StatesWe're looking to hire a passionate and motivated Customer Success Manager to lead satisfaction, retention, adoption, operations and revenue efforts across Integral Ad Science's partners. You will drive our approach to account success. You will be at the heart of our customer oper ...
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Customer Success Manager
8 hours ago
R-Zero San Francisco, United StatesAbout R-Zero · R-Zero is a workplace intelligence platform that delivers real-time insights on how to optimize indoor spaces and buildings to improve workforce productivity, right-size real estate portfolios, and create operational efficiencies, including reducing energy costs. ...
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Customer Success Manager
3 days ago
Persona San Francisco, United StatesAt Persona, we're building the first universal and comprehensive identity infrastructure to help businesses of all sizes better serve and protect their end users' identities. Our identity platform enables businesses to collect and manage their end users' personal information secu ...
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Partner Success Manager
6 days ago
Derivita West Valley City, United StatesWere not just another tech start-up with a great idea. We are an education technology company that is making a difference for students and educators by solving real problems and creating opportunities for college and career success. · Partner Success Manager · LOCATED IN SALT L ...
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Customer Success Manager
2 days ago
Token Transit San Francisco, United States[Full Time] Customer Success Manager at Token Transit (United States) | BEAMSTART Jobs · Customer Success Manager · Token Transit United States · Date Posted · 26 Jul, 2022 · Work Location · San Francisco, United States · Salary Offered · $160000 yearly · Job Type · Full Time · ...
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Customer Success Manager
4 weeks ago
Terminal49, Inc San Francisco, United StatesJob Description · Job DescriptionTerminal 49 is seeking a rockstar Customer Success Manager to oversee operations and and foster successful and effective client relationships. · Customer Experience team is core to our business and has the ability to wow our customers. Even when u ...
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Customer Success Manager
1 week ago
#twiceasnice Recruiting San Francisco, United StatesCustomer Success Manager · Location: Brentwood, CA · Salary: $80,000 - $120,000 + Yearly Performance Bonus + Benefits · Benefits: HSA, 401k, Mileage, Holidays and Unlimited PTO · Job Type: Full-Time, In office 1x wk + travel the San Fransisco Bay area while working from home · Ty ...
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Customer Success Manager
6 days ago
EMA San Diego San Francisco, United StatesWe are looking for a full-time, solution-savvy Customer Success Manager to join our growing team. Primary responsibility will be account management, including relationship management, up-sell/cross-sell, customer acquisitions, and educating customers on home improvement services. ...
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Customer Success Manager
5 days ago
Classe365 San Francisco, United StatesPosition Summary · Classe365 is growing, this means that 100s of educators around the word are getting on-board our super cool Student Information System and Learning Management System. The success for us is to take the burden of administration from any education institution of m ...
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Customer Success Manager
3 days ago
ZEALS San Francisco, United StatesAs our Customer Success Manager · You will be the go-to person for our valued customers. You will be responsible for managing and growing a portfolio of assigned accounts, connecting with key decision makers and stakeholders, making sure their needs are met. Your mission is to en ...
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Customer Success Manager
4 days ago
Ongo Inc. San Francisco, United StatesWhat is Ongo? · Ongo is building the platform for reprogramming human behavior. We use code, content, and science to make the healthy choice the easy choice. We've built a range of beautiful, interactive mobile products that help health experts improve the reach and depth of the ...
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Customer Success Manager
18 hours ago
Klarity San Francisco, United StatesOverview · Klarity · (YCombinator S18) uses Natural Language Processing to automate document review for Finance and Accounting teams. Klarity solves the problem of messy and incomplete data in systems like Salesforce and Netsuite. Our customers include companies like Okta, Clou ...
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Customer Success Manager
3 days ago
Trellix West Valley City, United StatesJob Title: · Customer Success Manager · Role Overview: · The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to ...
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Customer Success Manager
4 days ago
Coperniq Inc San Francisco, United StatesTitle : Customer Success Manager · Company : Coperniq · Location : San Francisco Bay Area, CA (This is an in-person role) · About Us · Coperniq is pioneering the future of the energy sector. We're transforming solar and energy contractors into the utility companies of tomorrow. O ...
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Customer Success Manager
3 weeks ago
HeyGen, Inc. San Francisco, United StatesThe mission at HeyGen is to make visual storytelling accessible to all. HeyGen is the fastest-growing generative AI platform for anyone who wants to create videos for their business. Come join our team in revolutionizing the way videos are created. · Learn more at · Company Over ...
Customer Success Manager - San Francisco, United States - Kuraray America , Inc.
Description
About UsWe are a fast-growing SaaS startup, specializing in business text messaging. Our mission is to empower businesses to engage with their customers over messaging.
With a founding team that achieved a successful startup exit to Salesforce and strong backing from leading investors, we have established financial stability and the freedom to shape our own destiny.
Our extensive customer base includes thousands of renowned brands such as U-Haul, iRobot,, and Dignity Health. Join our San Francisco Bay Area team to work with customers across industries, cutting-edge technologies, and technical challenges.Role Overview
As a Customer Success Manager, you will play a crucial role in driving customer satisfaction, retention, and growth.
Your exceptional business acumen, consultative approach, and project management skills will enable you to understand customer needs, develop pragmatic solutions, and deliver successful outcomes.
Join our small yet dynamic customer success team to make a significant impact on both the department and the company.
This position offers exposure to modern SaaS integrations, telecom infrastructure, and diverse use cases.Responsibilities
Advocate for largest customers with other teams within Heymarket: Support, Product, Engineering, and Finance
Assist Product and Engineering with identifying candidates for beta features, and assisting with beta rollout
Assist Sales in identifying expansion opportunities with new departments or strategic use cases
Work to ensure successful onboarding of customers in your book of business
Qualifications
2+ years of experience with B2B SaaS, ideally with mid-market
Proven ability to work with a large book of business with mostly mid-market accounts
Experience using Salesforce and Outreach, or comparable products, internally to track and engage with customers
Comfortable thriving in a fast-paced, ambiguous environment, adapting quickly to changing priorities and requirements
Technology-minded, with a keen interest in learning and communicating about new processes, workflows, and systems
Excellent written and verbal communication skills for effective internal and external communication
Self-starter mentality with a bias for action, taking ownership and driving tasks to completion.
BS or BA degree
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