- Build and maintain the processes, systems and tools used to enforce network quality assurance to ensure the highest quality and performance for our proprietary platform
- Work closely with sales and account management teams to ensure client implementations are built for success
- Designing workflows and process improvements to drive efficiencies
- Document QA guidelines, and providing training for our QA & operations teams
- Campaign and front end technical set up, review, troubleshooting, and optimization
- Campaign approvals to maintain compliance in the marketplace
- Creation of demo sites showcasing the Rokt technology on partner pages
- Setting up API and FTP data delivery tasks, along with other customer implementation configurations
- Setup and manage experiments to determine the optimal client setup
- First line of product support for both internal and external users
- 1-3+ years of professional experience in Operations, BA/BS degree
- French, German and Japanese speakers are a plus, but not required
- Experience with Jira, digital marketing platforms (e.g. adwords, Doubleclick) and analytics tools (e.g. Tableau) are a plus
- Preferably has technical experience with HTML/CSS, Javascript, JSON, XML, with some familiarity with API integrations
- Effective communicator - able to simplify and effectively explain complex solutions
- Creative problem solver - approaches all projects and tasks with a creative mindset in order to determine the appropriate solution
- Project management - highly organized and able to prioritize tasks effectively
- Reacts well when placed under stressful conditions or pressure
- Positive attitude and able to enjoy the work they do
- Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
- Become a shareholder. Every Rokt'star gets equity in the company
- Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us
- Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family
- Dog-friendly office
- Extra leave (bonus annual leave, sabbatical leave etc.)
- Work with the greatest talent in town
- See the world We have offices in New York, Seattle, Sydney, Tokyo and London
-
Operations Associate
4 days ago
Tourneau|Bucherer New York, United StatesJob Title: Operations Associate · Reports to: Operations Manager/Store Director · Division: Retail · **Overview**: · The Operations Associate is responsible for supporting the Operations Manager/Store Director to ensure the back office operates at peak efficiency in supporting st ...
-
Operations Associate
1 day ago
Canoe Intelligence New York, United States**COMPANY**:Canoe Intelligence · **TITLE: Operations Associate - Connect** · **LOCATION**: New York City (hybrid) or Fully Remote in the United States · **SALARY**: $60,000 - $75,000 (based on NYC, will be adjusted for geo) · **The Role**: · As an Operations Associate - Connect, ...
-
Operations Associate
1 week ago
Louis Vuitton New York, United StatesPOSTE · Louis Vuitton has an exciting opportunity as Operations Associate within New York City. In this role you will secure back-of-house efficiency, supporting the team in providing optimal service to clients and ensuring all processes are completed in line with the standards o ...
-
Operations Associate
6 days ago
Spino Inc New York, United States**Job Title: Campaign Operations Associate** · **Location: NYC - Hybrid** · **Job Type: Full Time** · **Responsibilities**: · - Implement and manage ad campaigns, from insertion order through set-up and delivery · - Analyze large amounts of data and translate into actionable item ...
-
Operations Associate
1 week ago
Bright Star Technologies Newark, United States**Responsibilities**: · - Carry out board meeting processes, services, and other activities accurately, professionally, and on time. · - Maintain tight control over all documents processed through the system. · - Meet production deadlines. · - Maintain and update all databases th ...
-
Operations Associate
6 days ago
Amin Standard Newark, United StatesCompany Overview: · Amin New York is a leading provider of meticulously crafted, custom-made suits for men and women. We pride ourselves on delivering exceptional quality, personalized service, and timeless style to our clients. As we continue to expand, we are seeking a dedicate ...
-
Operations Associate
6 days ago
Wellbrook Health Newark, United States**Join us to offer an exceptional mental healthcare experience** · At Wellbook, we help underserved children, adolescents and adults with their mental health needs. We collaborate with each other and communities across New Jersey to make a positive impact every day, and offer a b ...
-
Operations Associate
1 week ago
R.F. Lafferty & Co., Inc. New York, United States**About us** · We are professional, customer-centric and supportive. · Our work environment includes: · - Modern office setting · - Food provided · - Work-from-home days · - Growth opportunities · **Responsibilities**: · - Assist with compliance surveillance - Review reports and ...
-
Operations Associate
4 days ago
Brookdale Associates New York, United StatesAre you ready to build your career by joining a global financial institution? If so, our client is hiring Operations Support · - **Position: Operations Support**: · - **Location: New York, NY**: · - **Industry: Finance**: · - **Schedule: Monday - Friday, 8:30 am - 4:30 pm**: · - ...
-
Operations Associate
1 week ago
Nomadworks New York, United States**About Us** · Nomadworks is a NYC co-working and corporate events space with flexible, wellness-focused work solutions. With locations in Midtown Manhattan, in the Nomad District and Times Square/Garment District, our private working spaces provide the space, community, and hosp ...
-
Operations Associate
4 days ago
Amin Standard Hoboken, United StatesCompany Overview: · Amin New York is a leading provider of meticulously crafted, custom-made suits for men and women. We pride ourselves on delivering exceptional quality, personalized service, and timeless style to our clients. As we continue to expand, we are seeking a dedicate ...
-
Business Operations Associate
1 week ago
Distill New York, United States**About the role**: · Distill is seeking a Business Operations Associate who will report to the CEO. This is a key role in the company coming in at the ground level to help set up initial systems and business process, as well as play an important role setting the direction of the ...
-
Fec Operations Associate
1 week ago
NYC Careers Manhattan, United States**FEC Operations Associate**: · - Apply**FEC Operations Associate**: · - Agency: ADMIN FOR CHILDREN'S SVCS · - Posted on: 05/11/2024- Job type: Full-time · Location · MANHATTAN · - Title Classification: No exam required · Department · Child and Family Well-Being · - Salary range: ...
-
Investment Operations Associate
1 week ago
Northwestern Mutual New York, United States**Investment Operations Associate (Hybrid Role)** · **Candid Wealth Advisors, Chris Coyne** · **New York, NY** · **NOTE**: _This is a hybrid role (65% in-office/35% work from home); however, initial training and the first 90-days will require in-office work._ · **Compensation and ...
-
Program Operations Associate
2 days ago
The Posse Foundation Inc New York, United StatesThis is a great entry-level opportunity for someone looking to gain experience in nonprofit administration. The primary responsibility of the position is to provide administrative support to the Vice President of Site Operations. · Responsibilities include but are not limited to: ...
-
Business Operations Associate
1 week ago
Class Action Capital Recovery LLC New York, United States**About Qi Venture Partners** · Founded in 2014, Qi has incubated, co-founded, and partnered with companies that are now at the forefront of their respective industries. As principal, Qi provides vision, capital, execution solutions, strategic partners, and infrastructure all gea ...
-
People Operations Associate
1 day ago
FreedomCare New York, United StatesStarted in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care ...
-
Pharmacy Operations Associate
4 days ago
Capsule New York, United States Full time**About Capsule** · Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People suc ...
-
Us Operations Associate
4 days ago
One Acre Fund New York, United StatesLocation · - United States · - Career Level · - Professionals · **About One Acre Fund**: · Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from dive ...
-
Ad Operations Associate
3 days ago
The Walt Disney Studios New York, United States**Responsibilities** · - Act as liaison with paid media teams, creative teams, and publisher partners regarding planning, tracking, scheduling and delivery of campaigns · - Work closely with manager to serve as a point of contact between ad server and internal business units · - ...
Technical Operations Associate - New York, United States - Rokt
Description
Job Description
Job DescriptionWe are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt's valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries.
At Rokt, we practice transparency in career paths and compensation.
At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt'stars constantly strive to raise the bar, pushing the envelope of what is possible.
We are looking for a Technical Marketplace Operations AssociateCompensation: $88,000 - $110,000 salary (including superannuation), employee equity plan grant & world class benefits.
About the role:
Rokt's Customer Operations team is responsible for the build, implementation, QA and troubleshooting of our solutions with our partners and clients in a way that ensures the long-term health of its network. We are seeking an experienced operator that can raise the bar and manage Rokt's most complex implementations and internal processes, as it enters a period of hypergrowth.
Depending on the level of experience, this person can act as an owner or deputy owner across one of many specialist program areas, while also contributing to the core work output of the team. This core work involves building and maintaining integrations, campaigns, enforcing campaign policies, defining and improving internal policies and procedures, developing a more scalable campaign QA within the organization and network. You are a key piece of the puzzle that helps convert our customer objectives into results at Rokt.
Responsibilities
Requirements
About you:
Benefits
About Rokt'stars:
As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.
About The Benefits:
We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:
We believe we're better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.
If this sounds like a role you'd enjoy, apply here and you'll hear from our recruiting team.
Note: The first stage of the recruitment process for this role is to complete a 15 minute, online aptitude test which will be sent out to your application email. Successful candidates will be contacted to discuss next steps