Operations Associate - Newark, United States - Bright Star Technologies

Description

• Carry out board meeting processes, services, and other activities accurately, professionally, and on time.
• Maintain tight control over all documents processed through the system.
• Meet production deadlines.
• Maintain and update all databases that track projects, tasks, users, customers, guests, agendas, and other information in Bright Star operations/projects.
• Create, edit, and expand all BMS training instructions (which will be used for customers and employees), consolidate, evaluate for missing information, and modify, create, and organize/categorize/ structure instructions to maximize employee and customer comprehension, as necessary.
• Assist the development team with creating online help.
• Train new employees and customers in BMS processes, as necessary.
• Prepare information and reports, as necessary, regarding timesheets and productivity.
• Assess Bright Star processes and identify bottlenecks or potential areas for improvement.
• Perform a range of informationgathering and research activities both online and offline.
• Assist/support Bright Star customers in all BMS processes.
• Submit status reports when necessary.
• Ensure compliance with all Bright Star policies and procedures.
• Participate in adhoc tasks and projects as the company grows and changes.

• Bachelor's Degree in business or operations management or equivalent experience.
• Ability to work independently.
• Strong attention to detail.
• Solid understanding of tracking methods.
• Focused on continuous improvement for the business and personal growth.
• Excellent critical thinking and decisionmaking skills.
• Strong time management skills and ability to prioritize tasks/projects accordingly.
• Understanding of data analytics and data/records management.
• Ability to analyze and reason through complex problems and make sound recommendations in a fastpaced environment.
• Able to multitask effectively and efficiently.
• Ability to work well under pressure and with mínimal supervision.
• Experience with inventory management, database, or similar software.
• The operations associate assists the operations manager in the daily.
• Minimum two years of experience in a professional business environment.
• Exceptional verbal and written communication skills.
• Be a proactive professional with an eagerness to learn.