Jobs
>
New York City

    Client Operations Associate - New York, United States - APN Consulting

    APN Consulting
    APN Consulting New York, United States

    1 week ago

    Default job background
    Description
    APN Consulting has an immediate need for a direct client requirement:
    Job Title: Client Operations Associate
    Location: Remote
    Duration: 3-6 Months

    Position Summary:
    The Client Operations Associate (Contractor) is primarily assigned to assist the Client Operations Management Team in handling tasks that will support the success of the client and client management teams
    The Client Operations Associate (Contractor) will work in partnership with the Client Operations Management team, internal stakeholders, and Client Management to ensure the highest utilization and satisfaction of the Client Health products is achieved while working to handle requests specific to strategic initiatives

    The position requires an individual who maintains excellent communication, organization, and prioritization skills, along with the ability to mobilize internal resources to maximize the client experience

    Responsibilities will include but are not limited to collaborating with the Client Operations Management team to audit existing clients we support to ensure data matches across systems
    Review new group launches for existing clients to ensure the setup is accurate and complete
    Update client playbooks with all details of the client relationship and setup
    Support client reporting requests and fulfill client benefit fair requests
    Work with internal teams to issue member refunds
    Work collectively with the Client Operations Management team to assist with ongoing ad hoc needs as needed

    Role and Responsibilities
    • Develop an established relationship with key client contacts, the Client Management team, and other internal business partners
    • Support the Client Management team with strategic initiatives
    • Ensure expectations are set appropriately related to open tasks to all parties
    • Secure successful execution and resolution of client needs and requests
    • Capability to recognize and manage the nuances of all market segments
    • Other duties as assigned
    Skill Requirements / Preferences:
    • Stellar customer service skills
    • Dedication and willingness to manage to fruition, a high volume of client requests, and expectation of proactive outreach to help client managers meet their goals
    • Quality-focused with the ability to meet deadlines and multitask
    • Clear and effective oral and written communication skills
    • Strong critical thinking skills, with excellent analysis and organizational skills
    • Strong ability to perform root cause analysis, critical thinking, and resolve conflict
    • Team-oriented, with the ability to work individually when needed
    • Advanced PC proficiency in MS Word, Excel, PowerPoint, and Salesforce
    • Healthcare industry knowledge is preferred
    Education Requirements:
    • Associate/Bachelor's Degree
    • 2+ years within a client management or data analytics support capacity
  • Tourneau|Bucherer

    Operations Associate

    3 days ago

    Tourneau|Bucherer New York, United States

    Job Title: Operations Associate · Reports to: Operations Manager/Store Director · Division: Retail · **Overview**: · The Operations Associate is responsible for supporting the Operations Manager/Store Director to ensure the back office operates at peak efficiency in supporting st ...

  • Spino Inc

    Operations Associate

    5 days ago

    Spino Inc New York, United States

    **Job Title: Campaign Operations Associate** · **Location: NYC - Hybrid** · **Job Type: Full Time** · **Responsibilities**: · - Implement and manage ad campaigns, from insertion order through set-up and delivery · - Analyze large amounts of data and translate into actionable item ...

  • Canoe Intelligence

    Operations Associate

    15 hours ago

    Canoe Intelligence New York, United States

    **COMPANY**:Canoe Intelligence · **TITLE: Operations Associate - Connect** · **LOCATION**: New York City (hybrid) or Fully Remote in the United States · **SALARY**: $60,000 - $75,000 (based on NYC, will be adjusted for geo) · **The Role**: · As an Operations Associate - Connect, ...

  • Louis Vuitton

    Operations Associate

    1 week ago

    Louis Vuitton New York, United States

    POSTE · Louis Vuitton has an exciting opportunity as Operations Associate within New York City. In this role you will secure back-of-house efficiency, supporting the team in providing optimal service to clients and ensuring all processes are completed in line with the standards o ...

  • Amin Standard

    Operations Associate

    5 days ago

    Amin Standard Newark, United States

    Company Overview: · Amin New York is a leading provider of meticulously crafted, custom-made suits for men and women. We pride ourselves on delivering exceptional quality, personalized service, and timeless style to our clients. As we continue to expand, we are seeking a dedicate ...

  • Bright Star Technologies

    Operations Associate

    1 week ago

    Bright Star Technologies Newark, United States

    **Responsibilities**: · - Carry out board meeting processes, services, and other activities accurately, professionally, and on time. · - Maintain tight control over all documents processed through the system. · - Meet production deadlines. · - Maintain and update all databases th ...

  • Wellbrook Health

    Operations Associate

    5 days ago

    Wellbrook Health Newark, United States

    **Join us to offer an exceptional mental healthcare experience** · At Wellbook, we help underserved children, adolescents and adults with their mental health needs. We collaborate with each other and communities across New Jersey to make a positive impact every day, and offer a b ...

  • R.F. Lafferty & Co., Inc.

    Operations Associate

    1 week ago

    R.F. Lafferty & Co., Inc. New York, United States

    **About us** · We are professional, customer-centric and supportive. · Our work environment includes: · - Modern office setting · - Food provided · - Work-from-home days · - Growth opportunities · **Responsibilities**: · - Assist with compliance surveillance - Review reports and ...

  • Brookdale Associates

    Operations Associate

    3 days ago

    Brookdale Associates New York, United States

    Are you ready to build your career by joining a global financial institution? If so, our client is hiring Operations Support · - **Position: Operations Support**: · - **Location: New York, NY**: · - **Industry: Finance**: · - **Schedule: Monday - Friday, 8:30 am - 4:30 pm**: · - ...

  • Nomadworks

    Operations Associate

    1 week ago

    Nomadworks New York, United States

    **About Us** · Nomadworks is a NYC co-working and corporate events space with flexible, wellness-focused work solutions. With locations in Midtown Manhattan, in the Nomad District and Times Square/Garment District, our private working spaces provide the space, community, and hosp ...

  • Amin Standard

    Operations Associate

    3 days ago

    Amin Standard Hoboken, United States

    Company Overview: · Amin New York is a leading provider of meticulously crafted, custom-made suits for men and women. We pride ourselves on delivering exceptional quality, personalized service, and timeless style to our clients. As we continue to expand, we are seeking a dedicate ...

  • The Posse Foundation Inc

    Program Operations Associate

    1 day ago

    The Posse Foundation Inc New York, United States

    This is a great entry-level opportunity for someone looking to gain experience in nonprofit administration. The primary responsibility of the position is to provide administrative support to the Vice President of Site Operations. · Responsibilities include but are not limited to: ...

  • NYC Careers

    Fec Operations Associate

    1 week ago

    NYC Careers Manhattan, United States

    **FEC Operations Associate**: · - Apply**FEC Operations Associate**: · - Agency: ADMIN FOR CHILDREN'S SVCS · - Posted on: 05/11/2024- Job type: Full-time · Location · MANHATTAN · - Title Classification: No exam required · Department · Child and Family Well-Being · - Salary range: ...

  • Northwestern Mutual

    Investment Operations Associate

    1 week ago

    Northwestern Mutual New York, United States

    **Investment Operations Associate (Hybrid Role)** · **Candid Wealth Advisors, Chris Coyne** · **New York, NY** · **NOTE**: _This is a hybrid role (65% in-office/35% work from home); however, initial training and the first 90-days will require in-office work._ · **Compensation and ...

  • Distill

    Business Operations Associate

    1 week ago

    Distill New York, United States

    **About the role**: · Distill is seeking a Business Operations Associate who will report to the CEO. This is a key role in the company coming in at the ground level to help set up initial systems and business process, as well as play an important role setting the direction of the ...

  • FreedomCare

    People Operations Associate

    15 hours ago

    FreedomCare New York, United States

    Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care ...

  • Class Action Capital Recovery LLC

    Business Operations Associate

    1 week ago

    Class Action Capital Recovery LLC New York, United States

    **About Qi Venture Partners** · Founded in 2014, Qi has incubated, co-founded, and partnered with companies that are now at the forefront of their respective industries. As principal, Qi provides vision, capital, execution solutions, strategic partners, and infrastructure all gea ...

  • Capsule

    Pharmacy Operations Associate

    3 days ago

    Capsule New York, United States Full time

    **About Capsule** · Capsule is a new kind of pharmacy. One that is smarter, friendlier, faster and hand-delivers your medication, same-day, for free. We have a national presence and have raised over $500MM from the best healthcare and technology investors in the world. People suc ...

  • One Acre Fund

    Us Operations Associate

    3 days ago

    One Acre Fund New York, United States

    Location · - United States · - Career Level · - Professionals · **About One Acre Fund**: · Founded in 2006, One Acre Fund supplies 1 million smallholder farmers with the agricultural services they need to make their farms vastly more productive. Our 8,000+ team is drawn from dive ...

  • The Walt Disney Studios

    Ad Operations Associate

    2 days ago

    The Walt Disney Studios New York, United States

    **Responsibilities** · - Act as liaison with paid media teams, creative teams, and publisher partners regarding planning, tracking, scheduling and delivery of campaigns · - Work closely with manager to serve as a point of contact between ad server and internal business units · - ...