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    Health Plan Account Manager - Boise, United States - Idaho State Job Bank

    Idaho State Job Bank
    Idaho State Job Bank Boise, United States

    1 week ago

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    Description
    Health Plan Account Manager
    • Remote at Prime Therapeutics in Boise, Idaho, United States Job Description Our work matters.
    We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every decision we make. Job Posting Title Health Plan Account Manager
    • Remote Job Description The Health Plan Account Manager provides information, analyses, and consulting to the assigned health plan and Prime client engagement leadership teams across all lines of business.
    This position interacts directly with Prime's clients, account leaders, and internal partners to fulfill client commitments, coordinate client communications, and champion cross-functional efforts necessary to retain existing clients and strengthen Prime's competitive position in the market.

    Responsibilities + Support contract renewal activities, retention and the implementation of assigned client strategic plans through:
    intake and coordination of client issues, ensuring an intimate understanding of client's challenges, priorities and adopted products and services, and helping Prime identify and implement changes that result in mutual value in the relationship + Identify, establish and maintain relationships with key partners in the client organization and strive to deliver a superior, retention focused customer experience; support the positioning of Prime as a strategic advisor and trusted partner by demonstrating leadership, accountability, knowledge and enthusiasm in all interactions + Identify, establish and maintain key internal relationships needed to increase business acumen and awareness, learn about and appropriately position Prime products, track and communicate the resolution of client issues, and support the delivery of client priorities and requests + Coordinate client meeting activities as aligned to the account management principles, including but not limited to: solidifying meeting objectives and participants, developing agendas, preparing, collecting and disseminating and uploading meeting materials in client portal, routinely updating CRM tool (Salesforce), and conducting any necessary follow up with stakeholders or clients + Partner with clients and internal teams to understand the purpose and intent of incoming requests and evaluate what relevant information exists, how it can be accessed, and determine the most appropriate ways to present the information to the requestor; conduct independent review and analysis to ensure the information is understood and can be leveraged to influence decisio To view full details and how to apply, please login or create a Job Seeker account
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