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Konni Hawkins

Konni Hawkins

Customer Service Professional

Customer Service / Support

Boise, Ada

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About Konni Hawkins:

I am a highly motivated and organized professional. I have proven success in project management with extensive experience, and have worked in customer service for a total of 25 years. I am efficient in quality improvement,  problem solving and critical thinking. A Strong communicator with the ability to lead teams, build consensus and provide positive solutions. I am also a team player with a proven history for multi-tasking, prioritizing workloads and reaching corporate objectives.

Experience

Bronco Motors                                                                                                                             Dec. 2021 - Aug. 2022.                                         Parts and Service Consultant

JST Manufacturing 
Oct. 2018 - Dec. 2021                    Shipping/Receiving Manager                                

Going Green Cleaning                                                 Jul. 2017 - Apr. 2018                                                                            Owner

National Medical Solutions​​​​​​​                                           Feb. 2016 - Jun. 2017                                        Billing Specialist                                                     

Saint Alphonsus Health System​​​​​​                          Mar. 2013 – Jan. 2016.                                           ICD-10 Coordinator (International Classification of Diseases version 10)                                        

Micron Technology, Nampa, ID  ​​​​​​                          Feb. 2012 - Nov. 2012                                      Process Associate Technician (2012)                 

Boise State University, Boise, ID​​​​​​                        Jun. 2009 - Dec. 2011.                                       Student                                                                

Micron Technology, Boise, ID  ​​​​​​​                            July 1989 - May. 2009.                                          Lead Senior Technician, Yield Analysis (2001-2003).                                                                Process Integration Senior Technician (2003-2005)                                                                 Process Integration Associate Engineer  (2005 - 2009)                                 

 

 

 

 

 

Education

BS Health Informatics and Information Management         GPA: 3.56

Boise State University, Boise, ID
Dec 2011

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