- Accountable for all aspects of client relationships; primary go-to person for your client base
- Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR's) and Pharmacy Optimization Services (PSOP's)
- Leads client contract renewal process in collaboration with other key PharMerica stakeholders
- Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients
- Manages their client base through the company's CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
- Own your Client Book of Business - be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer's needs, delivering world class service
- Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources
- Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation
- Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved
- Represents PharMerica at corporate/networking/client events and conferences
- Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
- Bachelor's degree or equivalent experience
- Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting
- Ability to communicate to all levels of management
- Excellent time-management and basic computer skills
- Advanced Microsoft Office proficiency
- Outstanding problem-solving skills
- Experience in root cause analysis
- Ability to collaborate cross-functionally
- Experience working within a collaborative team
- Experience in a project management and client-facing customer service role
- Strong background with the ability to manage multiple priorities and deadlines at once
-
Key Account Manager Junior/e E-Commerce
3 weeks ago
Henkel Idaho, United StatesChez Henkel, tu peux te développer en t'appuyant sur un héritage solide et des performances de leader dans les activités industrielles et grand public, afin de repenser et d'améliorer la vie quotidienne de nos clients. Si tu adores remettre en question le statu quo, rejoins notre ...
-
Accounting Manager
5 days ago
Briefly Boise, United StatesIntroduction to Company · Briefly is a support organization, professionally running the back-office operations of a tech-enabled, highly selective, global law firm consistently recognized for its excellence, innovation, and teamwork throughout its 45 offices in 14 countries and f ...
-
Accounting Manager
5 days ago
Kelly Boise, United StatesInterested in working as an Accounting Manager at a cutting-edge manufacturing company? We have a direct hire opportunity for our client in Boise, ID Read below to learn more. · Salary: $125K – 135K · Hours: 8am-5pm, M-F · Location: Boise, ID 83705 · Position Type: Direct Hire · ...
-
Account Manager
2 weeks ago
Hilti North America Boise, United StatesHilti: Account Manager Job reference: WD · Account Manager · Boise · What's the role? · Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You ...
-
Manager Accounting
1 day ago
St. Luke's Health System Boise, United StatesOverview: · St. Lukes Health Plan in Boise, ID is seeking an Accounting Manager to join our Accounting & Finance team. · What You Can Expect: · Becoming a critical team member desiring to connect people with affordable, hassle-free health care. · New role within St. Lukes Hea ...
-
Sales Account Manager
4 days ago
Allied Business Solutions Boise, United StatesIf you are competitive, have a passion for learning and enjoy helping others this is an opportunity for you Allied Business Solutions is currently seeking an Account Manager to join our Boise, ID sales team. · This Account Manager position provides a compelling opportunity for yo ...
-
Account Manager
2 weeks ago
Shaw Contract Boise, United StatesShaw Contract is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwelli ...
-
Account Manager
1 day ago
Shaw Contract Boise, United StatesShaw Contract is a global design leader in commercial flooring for some of the world's most creative and innovative environments. Our vast, sustainable product offerings can be found in diverse markets such as workplace, healthcare, hospitality, education, and multi-family dwelli ...
-
Key Account Manager
2 days ago
United Rentals Boise, United StatesGreat company. Great people. Great opportunities. · If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals · As a Sales Rep - Key Account Manager (KAM) at United Rentals, you will be responsible f ...
-
Physician Account Manager, Idaho
3 weeks ago
Quest Diagnostics Boise, United StatesWe Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far-reaching consequences, and require sensitivity, tact and a clear dedication to service. ...
-
Technical Account Manager
4 weeks ago
Fisher's Technology Boise, United StatesFisher's Technology · Fisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as ...
-
Account Manager- EDS
2 days ago
Equifax Boise, United StatesEquifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you. · Equifax is looking for an Account Manager to join our Equifax D ...
-
National Account Manager
2 weeks ago
Lakeview Farms Boise, United StatesAbout the Job: · As a National Account Manager, you will be responsible for managing and developing the strategic and complex Albertsons business of 12 regional divisions as well as HQ strategy calls. This role will elevate us as a strategic partner at Albertsons as we add more f ...
-
Assistant Manager, Accounting
4 weeks ago
Idaho State Job Bank Boise, United StatesAssistant Manager, Accounting at Marriott in Boise, Idaho, United States Job Description Job Number Job Category Finance & Accounting Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States Schedule Full-Time Located Remotely? Y Relocation? N ...
-
Territory Account Manager
2 weeks ago
EquipmentShare Boise, United StatesEquipmentShare is Hiring a Territory Account Manager - Advanced Solutions · EquipmentShare is searching for a Territory Account Manager for our Advanced Solutions facility in Boise, ID to support our team as it continues to grow. The ideal candidate has a strong background in Co ...
-
Technical Account Manager
3 weeks ago
Fisher's Technology Boise, United StatesFisher's TechnologyFisher's mission is to make our customers extremely happy through technology offerings and services that maximize business efficiency and performance. And we do all that while having a great time and loving our work. Fisher's Technology has been selected as one ...
-
Sales Account Manager
4 weeks ago
Topgolf Boise, United StatesWhat You'll Do The Sales Account Manager is responsible for selling the exciting experience of Topgolf and working with our Guests to build their perfect event. The primary focus for the Sales Account Manager will be developing a partnership with corporate clients through inbound ...
-
Associate Account Manager
3 weeks ago
SureCritic Boise, United StatesJob Description · Job DescriptionSureCritic is a growing software-as-a-service company, focused on measuring customer experience and providing the tools for customer retention. In this role, you will be directly supporting our platform, products and services by working onsite, su ...
-
Territory Account Manager
17 hours ago
EquipmentShare Boise, United StatesEquipmentShare is Hiring a Territory Account Manager - Advanced Solutions · EquipmentShare is searching for a Territory Account Manager for our Advanced Solutions facility in Boise, ID to support our team as it continues to grow. The ideal candidate has a strong background in Co ...
-
Senior Account Manager
1 week ago
Simplot Boise, United StatesLocation: · The J.R. Simplot Company is a diverse, privately held global food and agriculture company headquartered in Boise, Idaho. We are a true farm-to-table company with an integrated portfolio including food processing and food brands, phosphate mining, fertilizer manufactur ...
account manager - Boise, United States - BrightSpring Health Services
Description
ACCOUNT MANAGER
Job Locations
US-ID-BOISE
ID
Line of Business
PharMerica
Position Type
Full-Time
Pay Min
USD $70,000.00/Yr.
Pay Max
USD $75,000.00/Yr.
Our Company
PharMerica
Overview
As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success
The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
This position requires entails 75% travel in and around the Boise, ID area. Ideal location to reside is within that territory to enable home officing 25% of the time. In order to meet the needs of our Clients and PharMerica standards, this position cannot be performed remotely.
Ideal location to reside is near or a comutable distance to Boise, ID
*Position will be posted for a minimum of 7 business days
Responsibilities
- Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations
Qualifications
About our Line of Business
PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica isone of the nation'slargest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please Follow us onFacebook,Twitter, and LinkedIn.
Salary Range
USD $70, $75,000.00 / Year