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    Account Executive - Boston, United States - Engageware

    Engageware
    Engageware Boston, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionSalary:

    Account Executive Role

    Engageware is seeking a seasoned Account Executive to join our U.S. Sales team in the customer engagement SaaS market. As a leading provider of innovative, AI-powered software solutions, our products are leveraged by over 700 companies worldwide. The successful candidate will be an experienced Account Executive with a strong track record in SaaS sales, having consistently met or exceeded a $1M annual quota. This is an individual contributor role, responsible for creating, developing and closing new logo sales as well as expansion sales with existing customers.

    Key Responsibilities:

    • Lead Generation and Account Expansion: Develop a strong sales pipeline through diverse prospecting methods, including cold calling, email campaigns, networking, and social media engagement. Nurture and expand existing accounts, interacting with VP and C-level executives to identify new business opportunities.
    • Client Engagement and Sales Execution: Perform deep discovery and deliver tailored demonstrations and presentations. Utilize your strong negotiation and presentation skills to close deals and surpass sales quotas.
    • Account Management: Ensure customer retention and growth by managing executive level relationships and increase ARR through strategic upselling and cross-selling.
    • Collaborative Sales Strategy Development: Collaborate with internal teams including marketing, product, and customer success to refine sales strategies based on market trends, competitor analysis and customer feedback.
    • Reporting: Provide weekly updates to the management team on sales activities, pipeline, and forecasted outcomes, ensuring alignment of resources with business opportunities.

    Support Structure:

    You will be supported by our Solutions Architect and Customer Success teams, along with a robust marketing department, to ensure you have the necessary resources to succeed.

    Qualifications:

    • Minimum of 5 years' experience as an individual contributor in enterprise SaaS sales, with a consistent record of achieving $1M+ annual sales quotas.
    • Proven ability in new business development and strategic account management.
    • Excellent discovery skills and capable of creating and presenting clear, persuasive presentations and ROI.
    • Strong analytical and problem-solving skills, highly organized and detail-oriented.
    • Ability to thrive in a team selling environment.
    • Highly self-sufficient, driven, and goal-oriented.
    • Coachable, competitive and strategic.
    • Experience in financial services sales (banks, credit unions, wealth management) is highly desirable.
    • Proficient in the use of sales and marketing tools such as Salesforce CRM, SalesLoft, and HubSpot.
    • Remote and in-person selling is required.
    • A Bachelor's degree is required; an MBA is preferred.
    • This position offers the opportunity to work in a dynamic, collaborative environment focused on innovation and improving client experiences.

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