About Carnell Jones:
Experienced and results-driven, I bring an 7 year-long multidisciplinary background as a Sales and Customer Service Advisor. With a proven track record in achieving and exceeding sales targets across diverse industries, I stay committed to building lasting client relationships and providing exceptional customer service. Combining sales acumen with a commitment to delivering top-notch customer experiences, I’m excited to embark on a new professional journey relocating from Boston, Massachusetts to in Lisbon, Portugal in early 2024.
Experience
Sisense / Account Development Representative Midmarket and Enterprise
February 2022 - July 2022, New York City, (Remote)
- Added 144k in ARR within first 10 months of being hired
- Consistently achieved an average 113% of quota (21 Sales accepted opportunities per quarter)
- Collaborated closely with multiple Account Executives building top 25 most valuable accounts lists based on ICP, funding rounds/ acquisitions/mergers
- Prospected between two and three new logo accounts daily for potential product demos
- Executed 70- 80 cold calls daily to increase book of business
Elite Home Fitness/ Regional Sales Manager/ Co-Founder
July 2018 - March 2021, Boston, Massachusetts
- Increased revenue through direct and social media marketing, in-person/phone consultations, and referrals
- Facilitated promotional activities & events
- Recruited, trained and managed staff and payroll
- Analyzed and applied statistical info
- Automated daily task to increase productivity
- Generated local corporate business partnerships
- Analyzed expenses and projected quarterly profits
- Created Strategic partnerships with luxury residential communities that increased sales by over 350%
- Collaborated with local vendors to increase reach and visibility
- Worked jointly with corporate wellness for exclusive packages for employees
LA Fitness / General Manager
October 2015 - July 2018, Pawtucket, Warwick, Cranston, Rhode Island
- Revived underperforming locations into top 5% highest performing amongst districts in the country
- Collaborated with Operations Managers on improving customer retention through contract satisfaction and longevity
- Collaborated with Personal Training Directors to increase revenue through up-selling additional services
- Recruited, trained and developed staff to reach competitive sales goals for employee success
- Amplified an energetic and competitive team atmosphere amongst all locations
Education
University Of Rhode Island
September 2015 - December 2015, Kingston, Rhode Island
1 year at the college of business studying Supply Chain Management
Community College of Rhode Island / Degree
September 2014 - June 2014, Lincoln, Rhode Island
2 semesters studying Financial Accounting
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