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Customer Care Specialist
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Community Care Specialist
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Crossroads Inc Phoenix, United StatesCrossroads is an Arizona Department of Health Services licensed substance abuse treatment provider with proven expertise in serving addicted men, women, and Veterans through the provision of high quality, successful, and affordable residential and outpatient recovery programs. · ...
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Transition Care Specialist
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Blue Cross Blue Shield of Arizona Phoenix, United StatesAwarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses a ...
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Transfer Care Specialist
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Foundation Partners Phoenix, United StatesFoundation Partners Group is completely transforming the funeral industry by offering the latest technology and compassionate care that our families want. With over 200 locations across the country, we are seeking exceptional team members to expand our mission of providing compas ...
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Customer Care Specialist
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City Property Management Phoenix, United States**Mission**:The mission of City Property Management is to provide the best experience in community management. · **Our Core Values** · Professionalism · Engagement · Knowledge · Humility · Client Centric · Trust · Flexibility · Teamwork · Diligent · Fun, Fair & Respectful · **We' ...
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Point of Care Testing Specialist
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Sonora Quest Laboratories Phoenix, United StatesPrimary City/State: · Phoenix, Arizona · Department Name: · Support Ops-BH Centers-Ref Lab · Work Shift: · Day · Job Category: · Lab · - Find your Voice, Passion, & Purpose_ · This position provides oversight of the Point of Care Testing (POCT) Program at Banner Hospital(s) or Ba ...
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Referral Specialist Primary Care Clinic
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Laboratory Care Specialist(Part-time)
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Banner Health Phoenix, United States**Primary City/State**: · Tucson, Arizona · **Department Name**: · Case Mgmt-Hosp · **Work Shift**: · Day · **Job Category**: · Clinical Care · As the Care Coordination Operations Support Specialist, you will have the opportunity to support the Care Coordination and system teams ...
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Youth Care Specialist: Sat-sun, Part-time
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A Blessed Nest, Inc. Phoenix, United States Part timeA Blessed Nest, Inc. is a state-licensed group home agency that cares for girls ages 11-17 in the foster care system due to abuse or neglect. We seek to give kids the best possible quality of life, while in the Arizona Department of Child Safety custody. · Applicants must love ki ...
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Exam. Elderly Care Nurse/ Nursing Specialist
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Customer Care Specialist
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Clovity Tempe, United States**Customer Care Specialist** · **Tempe, AZ** · **3 Months contract with extension** · **Pay rate: $19/hr W2** · 8AM - 5PM EST, Mon - Fri · No Weekends · **Job description**: · - As a member of the Customer service team, you will assist with customer questions, inquiries, and issu ...
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Customer Care Specialist
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BioCare Tempe, United StatesBioCare · - Customer Care · - Tempe, Arizona · **Job summary**: · Under direct supervision, this position is responsible for performing all duties associated with the sale and distribution of BioCare and LogiCare programs, services, and products. · **Primary responsibilities**: · ...
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Customer Care Specialist
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Allstate Identity Protection Scottsdale, United StatesWe are **Allstate Identity Protection **(formerly, InfoArmor), a wholly-owned subsidiary of Allstate since 2019 helping our subscribers safeguard their personal information, data they share, and the relationships they treasure. · Our product is a **proactive identity monitoring s ...
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Customer Care Specialist
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WMP Eyewear Scottsdale, United States**Responsibilities**: · - Identify and assess customer needs to achieve satisfaction · - Handle customer complaints, provide appropriate solutions, and alternatives within the time limits; follow up to ensure resolution · - Maintain a high level of product and service knowledge · ...
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Patient Care Specialist
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Phusion Wellness Mesa, United StatesJob description · Patient Care Specialist (Full-Time) · Phusion Wellness is a pain management and wellness care clinic. We are looking for a Patient Care Specialist to join our team You will be the first face our patients see representing our company, therefore, it's important yo ...
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Child Care Specialist
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Soar Autism Center Gilbert, United StatesAt Soar, we are dedicated to enhancing the lives of children and their families with a focus on those with autism. **Our approach is nurturing and child-centered**, offering a variety of services that are tailored to meet the unique needs of each child. We believe in engaging wit ...
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Customer Care Specialist
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Serenity Healthcare, LLC Phoenix, United StatesCustomer Care Specialist · Location: Biltmore, AZ · Do you have previous customer service experience, and do you enjoy making an impact? We are seeking a Customer Care Specialist for our Biltmore, AZ office. The primary responsibility is to administer TMS (Transcranial Magnetic ...
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Community Care Specialist
3 days ago
Crossroads Inc Phoenix, United StatesJob Description · Job Description Salary: · Crossroads is an Arizona Department of Health Services licensed substance abuse treatment provider with proven expertise in serving addicted men, women, and Veterans through the provision of high quality, successful, and affordable res ...
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Transition Care Specialist
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Blue Cross Blue Shield of Arizona Phoenix, United StatesAwarded a Healthiest Employer, Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy. AZ Blue offers a variety of health insurance products and services to meet the diverse needs of individuals, families, and small and large businesses a ...
Customer Care Specialist - Phoenix, United States - Greystar Real Estate Partners LLC
Description
This position is responsible for ensuring all administrative and support functions are completed for the department. Responsibilities may include providing assistance to support outstanding balance collection in an effort to achieve or maintain daily, weekly, and monthly targets and responding to inquiries (via phone and/or email). Additional responsibilities may also include partnering directly with community managers and their associates on various issues, as well as reviewing resident and/or collection files for proper documentation. Additionally, this position is responsible for collecting outstanding balances from residents and is responsible for achieving any established daily, weekly or monthly targets as well as address and actively work to resolve disputed accounts. This position will also be responsible for managing all deposit alternative partners of Greystar and filing claims as needed.JOB DESCRIPTION
1. Respond promptly to client inquiries according to level of urgency and date submitted; properly recording detail of actions taken.
2. Provide Receivables systems support by receiving and processing move-out files, screening files and/or revision requests, responding to user requests and questions, researching and correcting system problems and following up with the end users to ensure satisfactory resolution of systems-related issues.
3. Prepare documents, letters, and other communication materials for internal and external distribution; types and spell- checks documents, complies with statutory notice periods and any relevant document retention policies.
4. Complete projects, tasks, assignments, and other work that is unique to the department; follows departmental policies and procedures, and meets standards, metrics, and other benchmarks used within the department for evaluating performance and results.
5. Communicate and coordinate with internal departments including organization of and participation in departmental meetings.
6. Audits files/statements received for accuracy, completeness and compliance with all applicable contract terms and federal/state laws, requests additional or missing information from Community Managers and associates; make any necessary revisions.
7. Enter data into internal systems for all files and support documentation received ensuring accuracy of information.
8. Make outbound calls regarding assigned accounts with outstanding balances and collect payments; achieve established budget quota and recovery percentage goals
9. Maintain accuracy of resident personal demographic and confidential information (i.e. names, addresses, DOB, social security numbers, etc.); ensure compliance with any/all applicable contract terms, company policies and/or state/federal laws.
10. Review and resolve disputes regarding information contained in assigned accounts.
11. Manage and file claims for communities utilizing a security deposit alternative. Ensure all claims are filed by the deadlines associated with claims collection, coordinate with security deposit alternative providers to obtain any necessary information.
*Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary. Once eligible, team members may participate in the 401k plan. Regular, full-time team members are also offered a range of medical, financial, and/or other benefits from which to choose.*
*Greystar will consider for employment qualified applicants with arrest and conviction records.*
location2 Locationslocation2 LocationslocationCity Office Phoenix, Phoenix, AZ