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    On-site Account Manager - San Diego, United States - Trescal

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    Description

    **On-site Account Manager - Customer Service**

    **Job Description**

    Job Title On-site Account Manager - Customer Service

    Location San Diego - San Diego, CA US (Primary)

    Job Type Full-time

    Education High School

    Career Level Experienced (Non-Manager)

    Category Customer Service

    Job Ad **Trescal** is a growing company, looking for new talent to join our organization We are the premier independent calibration, repair, and asset services provider in the U.S. We provide our customers single-source, cost-effective, best-in-class solutions.

    We have a great opportunity for an experienced **Technical** **Account Manager** to join our team at our customer on-site in the **San Diego, California area. If you enjoy working in a dynamic, rapidly changing and fun work environment - come join our team**

    **In this role you will provide an exceptional customer service experience by:**

    *Performing daily database maintenance

    *Pulling reports

    *Updating equipment status in ERP

    *Maintaining all calibration documentation records

    *Performing Inventory Services

    Supporting Customer with E3 online Asset

    *Taking responsibility for the logistics management of our customers equipment needing third party services

    Interacting and providing daily support to our customer's team

    **QUALIFICATIONS REQUIRED:**

    *High School diploma, GED, or equivalent.

    *Previous experience in a similar customer facing role preferably in a technical service industry.

    *Excellent communication skills including written, verbal and listening skills.

    *Strong computer skills including Microsoft Office Suite (Word, Power Point and EXCEL), Internet Research, ERP (SAP experience preferred).

    *Ability to provide exceptional experiences to our customers by researching and providing accurate answers/solutions to their inquiries.

    *Strong organizational skills with the ability to effectively prioritize workload.

    *Excellent attention to detail and multi-tasking ability.

    **And we would prefer:**

    ***** Military (TMDE or PMEL or electronics) training or experience OR AS Degree in electronics OR equivalent training, education and work experience

    *Previous work experience in the metrology, calibration or other technical service industry

    *A strong candidate will have a technical aptitude

    *Prior experience providing documentation review

    **BENEFITS:**

    We believe people are the most important part of every business, which is why we offer more benefits than a great health insurance plan. At Trescal, we have a strong track record of retaining our employees by providing challenging work experiences, learning and development opportunities, and a success oriented collaborative environment. In addition, we offer paid time off, a 401k plan, career development opportunities, referral bonuses, and a competitive benefit package.

    *A new window will open and direct you to apply at our corporate careers page at JOBS.TRESCAL.US.*

    ***We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability or veteran status.*

    **Application Instructions**

    Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you

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    **On-site Account Manager - Customer Service**

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    **Posted**: 10/6/2021

    **Job Status**: Full Time


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