Account Manager - San Diego, United States - Eurofins USA Clinical Diagnostics

Eurofins USA Clinical Diagnostics

Verified Company

San Diego, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.**
Eurofins is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. Eurofins is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. The Group also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to 55,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 50 countries. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.
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Basic Function and Scope of Responsibility:_**The Kidney Account Manager - (KAM) is the account "lead" within community Nephrology practices and is primarily responsible for; 1) generating account demand for TGI product offerings with new customers, 2) coordinating and facilitating product adoption and growth, 3) onboarding and educating on ordering process and sample collection, and 4) ultimately assuring a positive customer experience by demonstrating and delivering the Value Proposition(s) of the TGI product portfolio through our clinical, provider, patient, and practice management support systems and resources.

The Kidney Account Manager will lead the growth objectives of the assigned territory by effectively implementing Transplant Genomics' sales and marketing strategies to grow product portfolio volume and revenue.

The Kidney Account Manager is expected to be the primary in-field client facing personnel supporting all commercial company endeavors.

_ Essential Job Duties:
_

Attainment:

Achieve 100% of sales quotas for assigned territory
Achieve and strive to exceed performance metrics as determined by Sales team leadership
Monitor patient and provider experience collaborating with the client services team

Territory Management:
Analyze information and data to be used in the development of a territory plan to achieve financial objectives
- maximizing call schedules, targeting, and appropriate company and test positioning

Travel locally and overnight, visiting existing and prospective clients and effectively covering the geographical territory as assigned
Organize, prioritize and perform sales activities which must adhere to business needs and objectives set annually by Sales Management and will include territory routing, call activity and precall planning goals.
Collaborate with Medical Affairs, Field Service Liaisons, Client Services, Marketing, Business Development, R&D, and Finance within the larger Eurofins U.S. Clinical Diagnostics market on strategic crossselling initiatives

Selling:

Develop and implement a territory and strategic sales plan involving multiple stakeholders in the growth of the TGI Eurofins' diagnostic test portfolio.
Maintain and organically grow the patient base at existing accounts and ensure client satisfaction through consistent and ongoing client contact
Gain new use with prospective new clients via demand generation, communicate medical, clinical and patient outcome benefits, deliver product information and prepare quotes and proposals within company guidelines
Promptly and efficiently move a client through the sales process from prospect, target, customer, and client.
Effectively prepare and deliver formal sales presentations to clients
Follow through after the close to ensure solid adoption of product portfolio and maximize test utilization, and to ensure timely fulfillment of test results
Conduct client business reviews throughout the year to retain and grow client business.

Account Onboarding, Billing & Payment Coordination, Education, and Support:

Oversee training, educating, and in-servicing customers on our products, associated pathways for ordering, billing, payment, and reimbursement while driving appropriate product utilization.
Establish clinical communications and administrative support through technical presentations, review of scientific literature, executive account meetings, and specimen collection demonstrations
Develop and manage relatio