Melissa Nguyen

Vervent Inc.                                                                                                       October 2020 – Present

Project Manager | October 2020 – Present

• Developed and flawlessly executed projects, coordinating clients, internal resources, and third parties/vendors for delivery of project objectives on time, on budget, within scope, and in a manner that embodied the mission and policies of the company.
• Managed multiple projects at once that covered client onboardings, client deboardings, post M&A integration, enterprise projects, enterprise data warehouse, process improvement initiatives, cost-reduction initiatives, and new software launches. 

La Jolla Equities, LLC                                                                                    June 2018 – October 2020

Project Manager | June 2018 – October 2020

• Led a $4.25M real estate renovation project with a 23% ROI to investors.
• Researched market values, cap rates, and developed pro formas to assess real estate values; designed WBS and bottom-up estimating to set budget baselines and schedules; applied price and cost analysis to negotiate proposals; established contract agreements with vendors and contractors; reviewed SOWs, labor, and material bids for cost savings; target costing implementation; inspected jobs for quality and safety standards; assisted with interior design and floor plan layout; paid invoices and processed payroll; completed the bookkeeping, taxes, and expense accounting. 
• Earned value management system analysis, budget-to-actual variance reports; completed monthly financial close including account reconciliations and internal audits; wrote financial statements and reports for business stakeholders; reviewed schedule variance reports; maintained accounts payable, investor funds, and the books for the project’s accounting and income tax documentation.

Kohl’s Department Stores                                                                                  June 2015 - June 2018

HR & Operations Manager | September 2015 – June 2018

• Consistently performed under budget despite higher than forecasted sales in brick-and-mortar and omni/eCommerce increasing gross monthly revenue.
• Led two annual inventories achieving shrinkage goals and inventory standards for 300,000+ units. 
• Cut 40% of freight processing expenses by optimizing scheduling, logistics, and productivity levels.
• Created reporting utilized district-wide for improved tracking on KPI’s; processed payroll, and created weekly schedule for 125+ employees; interviewed, hired, and terminated employees; administered performance reviews, performance improvement plans, and annual reviews/compensation raises; executed new hire onboarding; administered workers’ compensation, OSHA log, and environmental safety standards; managed freight unload process; focused on driving customer experience satisfaction.

Manager in Training Program, Assistant Store Manager | June 2015 – September 2015

• Completed the MIT program and led the highest growing sales departments by cultivating leaders through financial reporting, software trainings, merchandise planogram execution, time-management practices, cross-departmental collaboration, and team trainings.

Callaway Golf                                                                                                        May 2014 – May 2015

Operations Assistant | May 2014 – May 2015

• Assisted in creating the Global Engineering and Quality SharePoint site as a company initiative of transitioning from private network sites to a cloud-based site for global accessibility.
• Collaborated with the accounting and R&D departments to identify annual R&D tax write-offs and correct noncompliant tax coding processes that were previously in place.
• Published CE Certification SOP manuals for manufacturing machinery to start operating in the UK.
• Coordinated project specifications, tax-coded PO’s; created SOP manuals; crafted PowerPoint presentations for quarterly executive-level conferences. 

San Diego State University                                                                             August 2012 – May 2015 

Bachelor of Science in Business Administration

Emphasis in Finance with a minor in Business Management

University of California Los Angeles                                                               March 2020 – June 2022 

Project Management Certificate