Jobs
>
New York City

    Technical Operations Associate - New York County, New York, United States - Rokt

    Rokt
    Rokt New York County, New York, United States

    2 days ago

    Default job background
    Permanent
    Description
    We are Rokt, a hyper-growth ecommerce leader.

    We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying.

    Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt's valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries.

    At Rokt, we practice transparency in career paths and compensation.


    At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability.

    Rokt'stars constantly strive to raise the bar, pushing the envelope of what is possible.

    We are looking for a Technical Marketplace Operations Associate

    Compensation:
    $88,000 - $110,000 salary (including superannuation), employee equity plan grant & world class benefits.


    About the role:


    Rokt's Customer Operations team is responsible for the build, implementation, QA and troubleshooting of our solutions with our partners and clients in a way that ensures the long-term health of its network.

    We are seeking an experienced operator that can raise the bar and manage Rokt's most complex implementations and internal processes, as it enters a period of hypergrowth.


    Depending on the level of experience, this person can act as an owner or deputy owner across one of many specialist program areas, while also contributing to the core work output of the team.

    This core work involves building and maintaining integrations, campaigns, enforcing campaign policies, defining and improving internal policies and procedures, developing a more scalable campaign QA within the organization and network.

    You are a key piece of the puzzle that helps convert our customer objectives into results at Rokt.

    Responsibilities

    Build and maintain the processes, systems and tools used to enforce network quality assurance to ensure the highest quality and performance for our proprietary platform

    Work closely with sales and account management teams to ensure client implementations are built for success

    Designing workflows and process improvements to drive efficiencies

    Document QA guidelines, and providing training for our QA & operations teams

    Campaign and front end technical set up, review, troubleshooting, and optimization

    Campaign approvals to maintain compliance in the marketplace

    Creation of demo sites showcasing the Rokt technology on partner pages

    Setting up API and FTP data delivery tasks, along with other customer implementation configurations

    Setup and manage experiments to determine the optimal client setup

    First line of product support for both internal and external users

    Requirements


    About you:
    1-3+ years of professional experience in Operations, BA/BS degree

    French, German and Japanese speakers are a plus, but not required

    Experience with Jira, digital marketing platforms (e.g. adwords, Doubleclick) and analytics tools (e.g. Tableau) are a plus

    Preferably has technical experience with HTML/CSS, Javascript, JSON, XML, with some familiarity with API integrations

    Effective communicator - able to simplify and effectively explain complex solutions

    Creative problem solver - approaches all projects and tasks with a creative mindset in order to determine the appropriate solution

    Project management - highly organized and able to prioritize tasks effectively

    Reacts well when placed under stressful conditions or pressure

    Positive attitude and able to enjoy the work they do

    Benefits


    About Rokt'stars:


    As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond.

    Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn.

    We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better.


    About The Benefits:
    We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

    Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance

    Become a shareholder. Every Rokt'star gets equity in the company

    Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us

    Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and get fully funded premium health insurance for your entire family

    Dog-friendly office

    Extra leave (bonus annual leave, sabbatical leave etc.)

    Work with the greatest talent in town

    See the world We have offices in New York, Seattle, Sydney, Tokyo and London

    We believe we're better together.

    We love spending time together and are in the office most days (teams are in the office 4 days per week).

    We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

    If this sounds like a role you'd enjoy, apply here and you'll hear from our recruiting team.

    Note:

    The first stage of the recruitment process for this role is to complete a 15 minute, online aptitude test which will be sent out to your application email.

    Successful candidates will be contacted to discuss next steps
  • Tourneau|Bucherer

    Operations Associate

    2 weeks ago

    Tourneau|Bucherer New York, United States

    Job Title: Operations Associate · Reports to: Operations Manager/Store Director · Division: Retail · **Overview**: · The Operations Associate is responsible for supporting the Operations Manager/Store Director to ensure the back office operates at peak efficiency in supporting st ...

  • Spino Inc

    Operations Associate

    2 weeks ago

    Spino Inc New York, United States

    **Job Title: Campaign Operations Associate** · **Location: NYC - Hybrid** · **Job Type: Full Time** · **Responsibilities**: · - Implement and manage ad campaigns, from insertion order through set-up and delivery · - Analyze large amounts of data and translate into actionable item ...

  • Canoe Intelligence

    Operations Associate

    2 weeks ago

    Canoe Intelligence New York, United States

    **COMPANY**:Canoe Intelligence · **TITLE: Operations Associate - Connect** · **LOCATION**: New York City (hybrid) or Fully Remote in the United States · **SALARY**: $60,000 - $75,000 (based on NYC, will be adjusted for geo) · **The Role**: · As an Operations Associate - Connect, ...

  • Louis Vuitton

    Operations Associate

    3 weeks ago

    Louis Vuitton New York, United States

    POSTE · Louis Vuitton has an exciting opportunity as Operations Associate within New York City. In this role you will secure back-of-house efficiency, supporting the team in providing optimal service to clients and ensuring all processes are completed in line with the standards o ...

  • Bright Star Technologies

    Operations Associate

    3 weeks ago

    Bright Star Technologies Newark, United States

    **Responsibilities**: · - Carry out board meeting processes, services, and other activities accurately, professionally, and on time. · - Maintain tight control over all documents processed through the system. · - Meet production deadlines. · - Maintain and update all databases th ...

  • Wellbrook Health

    Operations Associate

    2 weeks ago

    Wellbrook Health Newark, United States

    **Join us to offer an exceptional mental healthcare experience** · At Wellbook, we help underserved children, adolescents and adults with their mental health needs. We collaborate with each other and communities across New Jersey to make a positive impact every day, and offer a b ...

  • Amin Standard

    Operations Associate

    2 weeks ago

    Amin Standard Newark, United States

    Company Overview: · Amin New York is a leading provider of meticulously crafted, custom-made suits for men and women. We pride ourselves on delivering exceptional quality, personalized service, and timeless style to our clients. As we continue to expand, we are seeking a dedicate ...

  • Brookdale Associates

    Operations Associate

    2 weeks ago

    Brookdale Associates New York, United States

    Are you ready to build your career by joining a global financial institution? If so, our client is hiring Operations Support · - **Position: Operations Support**: · - **Location: New York, NY**: · - **Industry: Finance**: · - **Schedule: Monday - Friday, 8:30 am - 4:30 pm**: · - ...

  • Nomadworks

    Operations Associate

    3 weeks ago

    Nomadworks New York, United States

    **About Us** · Nomadworks is a NYC co-working and corporate events space with flexible, wellness-focused work solutions. With locations in Midtown Manhattan, in the Nomad District and Times Square/Garment District, our private working spaces provide the space, community, and hosp ...

  • R.F. Lafferty & Co., Inc.

    Operations Associate

    3 weeks ago

    R.F. Lafferty & Co., Inc. New York, United States

    **About us** · We are professional, customer-centric and supportive. · Our work environment includes: · - Modern office setting · - Food provided · - Work-from-home days · - Growth opportunities · **Responsibilities**: · - Assist with compliance surveillance - Review reports and ...

  • Amin Standard

    Operations Associate

    2 weeks ago

    Amin Standard Hoboken, United States

    Company Overview: · Amin New York is a leading provider of meticulously crafted, custom-made suits for men and women. We pride ourselves on delivering exceptional quality, personalized service, and timeless style to our clients. As we continue to expand, we are seeking a dedicate ...

  • Police Athletic League Inc

    Operations Associate

    1 week ago

    Police Athletic League Inc New York, United States

    Who we are: The Police Athletic League (PAL) of New York City is an independent youth development nonprofit organization and has been a vibrant and vital institution, serving as an effective, critical bridge between police and communities across all five boroughs of the City sinc ...

  • Razorfish

    Associate, Operations

    1 day ago

    Razorfish New York, United States

    **Company Description** · As an Associate, Operations, you will be part of a growing Global Business Operations team. It's an opportunity to work on a high-energy, highly visible client account, reporting to the SVP of Global Business Operations. We are seeking someone who is hig ...

  • Hurricane Capital Advisors

    Operations Associate

    3 days ago

    Hurricane Capital Advisors New York, United States

    Job Description & Qualifications · - Reconcile and validate trade capture and day trading activity in a timely manner · - Product knowledge (Equities, Options, Swaps, Futures) · - Hedge fund operations: 3 years · - Forward thinker · - Ability to identify and resolve trade breaks ...

  • AlphaROC

    Operations Associate

    1 day ago

    AlphaROC Newark, United States

    Key Responsibilities: · - Design and manage surveys using internal company tools. · - Monitor survey progress, ensuring high data quality and addressing any performance issues. · - Collaborate with cross-functional teams to define survey objectives, align with research goals, and ...

  • The Posse Foundation Inc

    Program Operations Associate

    2 weeks ago

    The Posse Foundation Inc New York, United States

    This is a great entry-level opportunity for someone looking to gain experience in nonprofit administration. The primary responsibility of the position is to provide administrative support to the Vice President of Site Operations. · Responsibilities include but are not limited to: ...

  • Distill

    Business Operations Associate

    3 weeks ago

    Distill New York, United States

    **About the role**: · Distill is seeking a Business Operations Associate who will report to the CEO. This is a key role in the company coming in at the ground level to help set up initial systems and business process, as well as play an important role setting the direction of the ...

  • Geller & Company

    Contract Operations Associate

    1 week ago

    Geller & Company New York, United States

    Founded in 1984, Geller & Company provides strategic financial, tax, and consulting services to individuals and companies who rely on our firm for independent and cross-disciplinary advice. Headquartered in Manhattan, Geller & Company employs more than 300 professionals to help s ...

  • NYC Careers

    Fec Operations Associate

    3 weeks ago

    NYC Careers Manhattan, United States

    **FEC Operations Associate**: · - Apply**FEC Operations Associate**: · - Agency: ADMIN FOR CHILDREN'S SVCS · - Posted on: 05/11/2024- Job type: Full-time · Location · MANHATTAN · - Title Classification: No exam required · Department · Child and Family Well-Being · - Salary range: ...

  • Class Action Capital Recovery LLC

    Business Operations Associate

    3 weeks ago

    Class Action Capital Recovery LLC New York, United States

    **About Qi Venture Partners** · Founded in 2014, Qi has incubated, co-founded, and partnered with companies that are now at the forefront of their respective industries. As principal, Qi provides vision, capital, execution solutions, strategic partners, and infrastructure all gea ...