Nathalia Mariano
Services provided: Customer Service Representatives
About Nathalia Mariano:
I have 3-4 years experience in fashion retail as a sales associate. In my previous job I was quickly promoted as an assistant manager. As an assistant manager I helped with leading our associates by assigning floor tasks and ensuring that we provide great customer service. My education and background is in the arts so any creative projects that comes my way I am always eager to take part. My greatest skills are in organizing, customer service, and visual merchandising.
Experience
I have multiple years experience in fashion retail specifically second hand retail. My first job was at Crossroads Trading Company in the Williamsburg location. I was initially trained as a sales associate, carrying out tasks such as organizing the sales floor, assisting customers into the dressing rooms, and finalizing transactions through POS. after A few months as an associate I was promoted as a buyer. As a buyer, I was responsible for assisting customers who were interested in selling their clothing. My second full time job was at 2nd Street USA, a Japanese buy and sell company. I started off as a sales associate and quickly moved up to top buyer and eventually as an assistant manager. As an assistant manager I helped lead the store team by assigning specific floor tasks and ensuring great customer service. I helped with opening and closing the store as well as floor shift schedules for a smooth store operation. At the end of the day during my closing shifts I make sure to create a report on the days store operation and counting out the register. I believe that I can quickly adapt to new work spaces and form good relationships with my coworkers and customers.
Education
My background education is in the arts. I attended LaGuardia High school for 4 years and graduated in visual arts. I briefly attended Fashion Institute of Technology for fine arts. I am currently not in school.
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