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Account Manager - Tempe, United States - USI Insurance Services
Description
Account Manager - Entry Level (Summer 2024)Spot
Business Services
Tampa, FL; Indianapolis, IN; Chicago, IL; Charlotte, NC; Tempe, AZ
About The Role:
Our Account Managers leverage Spot's services and freight solutions to identify potential new customers, nurture relationships, and build lasting partnerships.
Job Responsibilities
BUSINESS DEVELOPMENT:
Understand prospective clients' unique shipping requirements, and effectively manage a consistent sales pipeline through cold calls and consistent communication.
CUSTOMER GROWTH:
Design and execute a unique customer strategy for each account that provides continuous, profitable growth opportunities while honoring our commitment to never give back freight.
RELATIONSHIPS:
Serve as a consultative resource to customers regarding service offerings, market trends, industry standards, and effectively provide quotes considering all variable factors, proactively develop strategies and solutions that address each client's unique challenges.
FREIGHT OPERATIONS:
Maintaining operational efficiencies for customer's freight through; load building, scheduling, issue escalation, and capacity securement.
Work with Carrier Sales to secure the best viable options; call carriers to get additional options and track when necessary.
RESULTS:
Achieve and exceed monthly sales margin and revenue expectations and ensure customer service levels and KPIs are met.
COMMUNICATION:
Proactively communicate with customers to fulfill commitments, exceed service expectations, and investigate and facilitate the resolution of customer problems with shipment/deliveries.
Qualifications2 years of sales and customer service experience required.
Knowledge in the logistics industry preferred.
Skills:
Ability to thrive in a fast-paced environment and meet performance metrics.
Entrepreneurial and competitive spirit, passion, self-motivation.
Organization and attention to detail.
Adaptability, multi-tasking ability, sense of urgency.
Confident decision-making skills, problem-solving ability, and issue resolution skills.
Pay Information:
$45,000 base pay; potential commission within first year
How to Apply
Please apply for this position through Spot's online application (see specific locations below). Once you apply, please email your resume to
Yazmin Huerta
(Manager, Career Services) for a direct referral.
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