Account Manager - Phoenix, United States - HIGHLAND CABINETRY INC
Description
Highland Cabinetry is exploding with opportunity for experienced Account Managers, and individuals with a niche to increasing and maintain current accounts.
Our company manufactures quality products and is a leader of Wholesale Cabinetry. Highland Cabinetry strives to create a progressive environment that is ripe with earning and learning potential.Working as Highland Cabinetry Account Manager, the objective is to provide a seamless experience to existing and new clients in the ordering of their product, recommendation of their purchases and resolution of any issues.
Responsibilities
- Work Closely with the sales team and manage reoccurring orders from existing accounts
- Oversee all aspects of assigned accounts
- Keep detailed reports of client interactions and work seamlessly in a multidepartment environment to provide accounts with impeccable service
- Present quality estimates according to the client's needs
- Learning product variations and searching for up sale opportunities
- Work cross functionally within the company to communicate with all stakeholders in customers' success
- Create and maintain relationships with customers to better understand and achieve their needs
- Manage all reporting about the health of customers' accounts
Qualifications
- Previous account management experience
- Effective communication, presentation, and interpersonal skills
- Wholesale Cabinetry knowledge preferred but not mandatory
- Vibrant and outgoing personality
- Articulate and well accustomed to a client facing role
- 1+ years of design experience preferred, with demonstrated ability to meet/exceed performance standards
- 1+ years Experience with Oracle NetSuite (preferred)
- Basic knowledge of residential construction projects
- Moderate to intermediate working knowledge of computers, webbased software
- Strong time management and organizational skills
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