Account Manager - Scottsdale, United States - Arcoro

Arcoro

Verified Company

Scottsdale, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Why Arcoro?
Want to make an impact? We do too. Come join our team of bridge builders.
With
full-time hybrid work (2 day minimum)
in Scottsdale, Arizona.

Arcoro helps to lead high-compliance organizations to automate paper processes and build their bridge to better HR with streamlined, easy-to-use HR software.

We're proud to offer an unmatched employee experience where you can embrace our innovative vision, depend on a team of great colleagues, and roll up your sleeves to make a difference.

Our culture encourages challenging the status quo.

Start building your bridge to a better career with Arcoro.

About The Job:

The
Account Manager's primary responsibility is to achieve assigned quota on a monthly, quarterly, and annual basis with an emphasis on retention of assigned accounts.

This individual will maintain and expand relationships with assigned customer base while identifying new growth opportunities within assigned accounts.

Account Managers are the champion for customer satisfaction representing them internally and ensuring the longevity of the relationships and transforming customers into key references for Arcoro.

This is a full-time position; reports directly to the Manager, Account Management and VP of Account Management.

What you will be doing:

Achieve monthly, quarterly, and annual direct quota based on retention and growth opportunities
Accurately forecast revenue on a monthly basis
Assess, clarify, and validate customer needs on a proactive basis
Work with management for any negotiation of customer software agreements
Identify areas of improvement in the software along with making recommendations to the product team
Utilizing Netsuite & Salesforce daily to document every customer interaction
Coordinates the involvement of Internal personnel, including support, service, and management resources, to meet account performance objectives and customers' expectations
Present features and benefits while focusing on customer retention, needs and expectations
Occasional travel to customer locations and Industry conferences
Other duties, as assigned

Accountability and Performance Measures:

Achieve assigned sales quota including retention and upsell quota or direct selling
Achieve customer objectives defined by company management
Maintain high customer satisfaction that meets the company standards
Increase Average Customer Values (ACV) by delivering solutions and service
Generate referrals to support the sales team
Collect and document customer testimonials to support the sales team and organization

Must Haves:

Bachelor's degree from an accredited institution, or equivalent experience and education
3+ years of strategic account management experience
3+ years of selling experience
Ability to blend sales instincts with customer management skills to ensure customers maximizes products and services
Strong customer service focus with a passion to exceed customer requirements
High energy, drive, and sense of responsibility
Strong organizational, communication, and time management skills
PC proficiency
Ability to work independently

Perks and Benefits:

Competitive salary
401(k) with Company match
Medical/Dental/ Vision, STD/LTD, Life Insurance
Companypaid holidays, sick pay & unlimited PTO
Hybrid Work

About the Company:

Arcoro is a leader in Human Capital Management. Join our company and help our customers eradicate the burden of managing an ever-growing workforce. Our tool will effectively end the dominance of manual applicant tracking, benefits enrollment, payroll, and paper time tracking.

At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer's daily lives.

**Arcoro is a Fair and Equal Opportunity Employer