Entry-level Account Manager - Tempe, United States - Genesis Global Group

Genesis Global Group
Genesis Global Group
Verified Company
Tempe, United States

3 weeks ago

Mark Lane

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Mark Lane

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Description

Job Summary:

Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses.


MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease.

Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology, and Chronic Fatigue Syndrome (CFS).

MDL is looking to expand its sales force throughout the U.S. We are seeking a high-energy, self-motivated individual to join our sales team.

As an Entry Level Account Manager, you will be responsible for maintaining a large client base of existing customers for MDL and serve as a liaison between management and customers to resolve any customer issues.


Essential Functions:


  • Grow client base revenues by presenting new test information, up selling and seeking out new sources of revenue from existing clients
  • Establish positive longterm client relations
  • Educate and train clients, research problems and coordinate solutions between the laboratory and client
  • Work closely with Senior Sales Executive and Regional Manager to identify client concerns and assist in the development and implementation of client retention strategies
  • Monitor, evaluate, and report level of client satisfaction and recommend appropriate corrective action as required
  • Maintain knowledge of competitors and their presence in assigned territory

Job Qualifications:
General Knowledge, Skills, and Abilities (KSA's) required

  • 13 years of successful customer service experience.
  • Welldeveloped multitasking, organizational skills, and detail orientation are key to success
  • Energy, motivation, enthusiasm, and integrity
  • Excellent written and verbal communication skills
  • Must demonstrate sound judgment and decisionmaking ability
  • Knowledge of laboratory testing and competing products.
  • Must be able to travel within the coverage area and occasionally nationwide

Physical Demands:
Physical, Mental and Workplace Environment Conditions

  • Use hands to handle, control, or feel objects, tools, or controls
  • Ability to sit, stand and walk
  • Ability to drive motor vehicle

Workplace Conditions:
Workplace Environment Conditions

  • Requires frequent traveling by motor vehicle
  • May be exposed to various workplace environments when meeting with customers

Education and Certifications:


  • Medical Assistant certification or Associate Degree, BA/BS preferred.
Medical Diagnostic Laboratories is a member of Genesis Global Group, an equal opportunity employer.
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