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    Manufacturing Account Specialist - Phoenix, United States - JCO Workforce Solutions

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    Job Description

    Job Description

    Account Specialist Job Description

    About Us: Join our dynamic team in the aerospace manufacturing industry We're dedicated to providing top-notch customer service and ensuring the smooth flow of products to meet our clients' needs. If you're passionate about delivering exceptional service and thrive in a fast-paced environment, we want you on board.

    Hours:

    Monday - Friday 6am - 2:30pm

    Requirements: We're seeking a dedicated Account Specialist to serve as the bridge between our company and our valued customers. The ideal candidate will excel in communication, problem-solving, and ensuring customer satisfaction.

    Responsibilities:

    • Proactively engage with customers to provide updates on their products and address any concerns promptly.
    • Maintain efficient product flow according to customer specifications, ensuring timely delivery and satisfaction.
    • Coordinate and manage workflow across departments to streamline operations and enhance efficiency.
    • Monitor and track internal risk assessments to mitigate potential issues and ensure smooth processes.
    • Adhere strictly to the company's delivery metrics and uphold quality assurance standards to meet and exceed customer expectations.

    Required Experience:

    • Previous experience in customer service, particularly in aerospace manufacturing, is advantageous.
    • Strong product knowledge and the ability to articulate technical details effectively.
    • A keen focus on quality with a commitment to delivering excellence.
    • Exceptional problem-solving skills to address challenges effectively.
    • Proficiency in documentation to maintain accurate records and streamline processes.
    • Active listening skills to understand customer needs and concerns.
    • Effective communication skills, both verbal and written, including adeptness in phone communication.
    • Ability to handle conflicts diplomatically and find mutually beneficial resolutions.
    • Strong analytical skills and the ability to multitask effectively.
    • Willingness to undertake additional duties as assigned, contributing to the overall success of the team.

    Why Join Us:

    • Opportunity to be part of a dynamic team in the thriving aerospace manufacturing industry.
    • Competitive compensation package with benefits.
    • Ongoing training and development opportunities to enhance your skills and career growth.
    • Collaborative and supportive work environment where your contributions are valued.

    Apply Today: If you're ready to take on this exciting opportunity and make a difference in the aerospace industry, we want to hear from you Submit your application now to join our team as an Account Specialist.


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