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    Help Desk Technician - San Diego, United States - Klinedinst PC

    Klinedinst PC
    Klinedinst PC San Diego, United States

    1 week ago

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    Description

    Job Description

    Job Description

    Put your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.

    With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development and personal advancement of each and every employee. We work hard to promote a positive, vibrant culture built on teamwork and inclusion. And we want you to be an integral part of improving company capabilities and training the team.

    Help Desk Technician responsibilities include:

    • Maintain computer hardware of on-prem and hybrid network users;
    • Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs;
    • Respond to the needs and questions of network users concerning their access to Citrix applications (RDS, Sharefile, etc.);
    • Maintain backup of all files, security, and rights;
    • Install and update software applications as required;
    • Establish and maintain network users, user environment, directories, and security;
    • Update the desktop operating system as required, familiarity with Windows 10 as well as Apple OS and iOS devices;
    • Perform software image updates and installation of desktop and laptop systems utilizing Windows deployment tools and Prism Deploy tool;
    • User account administration including setup, rights, email distribution and security groups;
    • Remote troubleshooting with terminal services, Labtech and other remote management software;
    • Setup and breakdown Audio/Video equipment including, but not limited to, laptops, projectors and screens;
    • Pay range: $21.64 – $24.04 per hour (depends on experience).

    We provide support in a friendly, team-oriented environment that allows for immediate responsibility and growth potential. Pay ranges are provided in compliance with SB1162, California's pay transparency law; actual pay may vary based on a variety of factors, including education, applicable experience, etc. Come join our team and you will have the opportunity to work with a dynamic and talented group of professionals

    The Klinedinst environment includes:

    • Supportive team-based law firm, with excellent support staff
    • Opportunities to grow personally and professionally
    • Opportunities to work on complex cases with significant responsibilities and client interaction
    • Open, honest, and transparent communication within the firm
    • Merit-based compensation
    • This job requires regular attendance to the office for the first 180 days, though as a dynamic culture we embrace opportunities for remote working arrangements when eligible

    Please submit your resume today. Recruiters need not apply.

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