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    Help Desk Technician - San Diego, United States - Equiliem

    Equiliem
    Equiliem San Diego, United States

    3 weeks ago

    Default job background
    Description
    Our client is looking for an IT Help Desk Technician for the Naval Health Research Center in San Diego, CA

    *Qualified applicants must be US Citizens and being able to obtain and/or hold a Secret Clearance


    Tasks:


    • Assists in resolving complex IT program and implementation issues, especially with cross platform data and IT systems that require coordination and compatibility.
    • Provides suggestions as appropriate on situations requiring changes in resources, impacts on established policies, broad program goals, or projected timetables.
    • Evaluates new applications software technologies.
    • Writes and maintains program documentation.
    • Ensures the rigorous application of information security/information assurance policies, principles, and practices to the delivery of application software services.
    • Support the use of programs i.e. Microsoft Office suite, the development and support of database systems.
    • Technology assessment support for intramural DoD programs.
    • Interface with Command databases to update/consolidate project data, manage projects, add missing information and run queries.
    • Maintain editing guidelines and products lists web and server side.
    • Develop and manage the Command manuscript approval process web and server side.
    • Facilitate equipment tracking, manage equipment, maintain Command inventory and consult on Command procurement.
    • Facilitate and support command information management to include the
    Information Technology (IT) infrastructure.


    • Facilitate and assist government with various HR tasks and provide support web and server side.
    • Facilitate interaction between Command leadership and officials

    Requirements:


    • Bachelor's degree in computer science or demonstrated equivalent years of experience
    • Minimum 2 years' experience specifically in an IT environment
    • Experience with C++, Java, visual basic and SQL familiarity.
    • Current VMware datacenter certification.
    • CompTIA Security+, GIAC Security Essentials Certification (GSEC), or Systems Security Certified Practitioner (SSCP) or higher certification such as Certified Information Systems Security Professional (CISSP) or CompTIA Advanced Security Practitioner (CASP+).
    • Experience writing Standard Operating Procedures (SOP), training guides, quick references, tutorials, and User Guides.
    • Experience providing technical help desk support to all end users and customers.
    • Experience working in military environment with military technical documents including point papers, policies, and messages.
    #CJ
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