- Under supervision, the Service Desk Analyst is part of a team that provides technical support/customer service (Service Desk) for end-users. Secondarily. Service Desk responsibilities include, but are not limited to answering phone calls, emails, and voicemails from staff and physicians with the goal to resolve the customer need on first contact. This position may be required to provide 24/7 support as needed based on business needs. Performs other related functions as required.
- Typically found in large central departments serving multiple departments or units, this family involves providing day-to-day advanced consultation, training, instruction and troubleshooting /problem-solving to technical staff and end users for hardware, software, network and related computer systems, handheld and peripheral devices and ensures their operation for individuals and groups of computer users. Analyzes, recommends, installs, configures and evaluates systems and tools for internal and end user use.
- Develops and conducts tests of hardware and software and reports on configurations and behavior. Develops and provides technical documentation and training. Assesses needs and recommends hardware and software acquisitions and upgrades. Applies professional business/technical support concepts to resolve hardware, software and networking issues of moderate scope and complexity for a broad range of applications where analysis of situations or data requires a review of a variety of factors. Within defined procedures and practices, determines appropriate action.
- A Bachelor's Degree in related area; and/or equivalent experience/training.
- Professional experience, and proven success, providing information systems support and management in a large scale organization.
- Experience conducting escalated, broad technical support including hardware and software tests, analyzing test results and producing reports of conclusions and recommendations.
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Fluidra North America San Diego, United StatesWe are seeking a **Help Desk Technician** to join the team in Carlsbad, CA. If you have a friendly, customer service centric mentality and excel at troubleshooting computers and phone systems, we'd love to talk to you · **WHAT YOU WILL CONTRIBUTE** · The Help Desk Technician will ...
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VENESCO, LLC San Diego, United States: · **Senior Help Desk Technician** · Venesco, LLC is looking for a **Senior Help Desk Technician** to support the Naval Health Research Center in San Diego, CA. Previous NAVY or Military experience is desired. · Qualified applicants must be US Citizens and hold or be eligible fo ...
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Global IT Resources San Diego, United StatesTypically found in large central departments serving multiple departments or units, this family involves providing day-to-day advanced consultation, training, instruction and troubleshooting /problem-solving to technical staff and end users for hardware, software, network and rel ...
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Global IT Resources San Diego, United StatesTypically found in large central departments serving multiple departments or units, this family involves providing day-to-day advanced consultation, training, instruction and troubleshooting /problem-solving to technical staff and end users for hardware, software, network and rel ...
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Liberty Military Housing San Diego, United StatesOverview: · **_ Liberty Military Housing - Own your passion for service_** · - At _**_Liberty Military Housing _**_we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United Stat ...
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Paladin Technologies San Diego, United StatesPaladin Technologies is a premiere complex systems integrator that designs and deploys sophisticated systems technology in a client-focused approach. Operating in 18 offices across North America, Paladin is a leader in the design, deployment, optimization, management, and mainten ...
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Equiliem San Diego, United StatesOur client is looking for an IT Help Desk Technician for the Naval Health Research Center in San Diego, CA · *Qualified applicants must be US Citizens and being able to obtain and/or hold a Secret Clearance* · Tasks: · • Assists in resolving complex IT program and implementatio ...
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Yoh, A Day & Zimmermann Company San Diego, United StatesYoh is seeking an Service Desk Technician to join our financial services client for an onsite contract position (3-6 months) in San Diego, California. The ideal candidate will have 2-5+ years of experience with Windows troubleshooting and ticket management in a corporate environm ...
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Ledgent Technology San Diego, United StatesJob Title: IT Help Desk Technician · Job Location: San Diego, CA 92101 · Job Type: 100% onsite; Part-Time week contract with possibility of continued employment · Schedule: 8:00 am - 4:30 pm Tuesday and Thursday · Salary: $22 - $26/hr · Responsibilities: · Provide high-quality en ...
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Ledgent Technology San Diego, United States· Job Title: IT Help Desk Technician · Job Location: San Diego, CA 92101 · Job Type: 100% onsite; Part-Time week contract · Schedule: 8:00 am - 4:30 pm Tuesday and Thursday · Salary: $22 - $26/hr · Responsibilities: · Provide high-quality end-user technical support for software ...
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VENESCO LLC San Diego, United StatesJob Description · Job DescriptionDescription:Senior Help Desk Technician · Venesco, LLC is looking for a Senior Help Desk Technician to support the Naval Health Research Center in San Diego, CA. Previous NAVY or Military experience is desired. · Qualified applicants must be US ...
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Klinedinst PC San Diego, United StatesJob Description · Job DescriptionPut your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. · With offices in multiple states, Klinedinst is dedicated ...
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Klinedinst San Diego, United StatesPut your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician. · With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal s ...
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APR Consulting Inc San Diego, United StatesAPR Consulting, Inc. has been engaged to identify a Service Desk Technician · Location: San Diego, CA 92120 · Position: Service Desk Technician · Pay Rate: $ 27.80/hr · Duration: 8 weeks · Expected Shift: M-F, 7am-3:30pm · Onsite · Job Summary: · Under supervision, the Service De ...
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APR Consulting Inc San Diego, United States OTHERAPR Consulting, Inc. has been engaged to identify a Service Desk Technician · Location: San Diego, CA 92120 · Position: Service Desk Technician · Pay Rate: $ 27.80/hr · Duration: 8 weeks · Expected Shift: M-F, 7am-3:30pm · Onsite · Job Summary: · Under supervision, the Service De ...
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City of San Marcos, California San Marcos, United States**SUMMARY DESCRIPTION**: · - The City of San Marcos is looking forward to welcoming its newest addition to theThis part time position may work up to an average of 20 hours per week and no more than 980 hours per fiscal year (July 1 - June 30). · **_ · The job posting is open cont ...
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Staffing Connection Inc. San Diego, United States Remote job Part timeDESCRIPTION:Under supervision, the Service Desk Analyst is part of a team that provides technical support/customer service (Service Desk) for end-users. Secondarily. Service Desk responsibilities include, but are not limited to answering phone calls, emails, and voicemails from s ...
Service Desk Technician - San Diego, United States - Staffing Connection Inc.
Description
DESCRIPTION:MINIMUM QUALIFICATIONS:
PREFERRED QUALIFICATION
• Experience in a healthcare environment.
• Epic support or end user experience.
• Service Now end user experience.
About Staffing Connection Inc.:
As an organization, we specifically address the unique requirements of our clients. We have developed a unique team of specialized professionals to address your hiring solutions. Whatever your hiring needs, our top-rated professional staffing firm can give you quick access to highly skilled professionals you might not find on your own. Let us ease your workload and provide peace of mind that none of your important projects or hiring needs will be delayed.