- Utilize your expertise to diagnose and resolve Windows 10 software and hardware issues effectively.
- Utilize ManageEngine Endpoint Central for streamlined endpoint management and security.
- Deliver exceptional customer service by promptly addressing user inquiries and technical concerns via various communication channels.
- Play a key role in planning and executing Windows 10 upgrade projects, ensuring a seamless transition for our users.
- Collaborate closely with team members to enhance IT systems and promote endpoint security measures.
- Associates degree in IT or Computer Science (or equivalent working experience) is preferred
- 2+ years of previous experience in an IT helpdesk or technical support role is required
- Must have strong troubleshooting skills in Windows 10 environments in a corporate setting
- Experience with deploying and managing endpoint management tools, specifically ManageEngine Endpoint Central
- Excellent communication skills, both verbal and written, with a customer-centric mindset.
- Proactive approach to problem-solving and a keen eye for detail.
Service Desk Technician - San Diego, United States - Yoh, A Day & Zimmermann Company
Description
Yoh is seeking an Service Desk Technician to join our financial services client for an onsite contract position (3-6 months) in San Diego, California. The ideal candidate will have 2-5+ years of experience with Windows troubleshooting and ticket management in a corporate environment. See below for abbreviated job responsibilities and requirements. If after reviewing, you are interested in learning more about this, or other IT opportunities, please apply with your updated resume ASAP
Title: Service Desk Technician (Contract)
Compensation: $ /hour, Based on Experience Level
Type: Contract
Industry: Financial Services
Location: San Diego, CA (Onsite)
We're on the lookout for a skilled Service Desk Technician for a short term project. If you thrive on tackling technical challenges and providing top-notch support, this role is for you
Job Duties:
Qualifications:
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process