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    Training Support Specialist - New York, United States - Ichgcp

    Ichgcp
    Ichgcp New York, United States

    1 week ago

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    Description

    **Training Support Specialist**

    **IQVIA Holdings Inc.**

    ****New York, New York****

    He/She is a trusted partner to the Head of T&L Tech and Analytics and Go to Market (GTM) training team. Working to support the team in achieving the strategic and operational training and web design and maintenance deliverables. Digitally fluent and is adaptable and flexible in the role to support a rapidly evolving T&L function.

    Role Responsibilities:

    Manage the selection and smooth execution of virtual and live classes offered by Tech and Analytics training from start to finish across IQVIA

    Creation and maintenance of websites focused on learning with 2+ years of experience in developing/ supporting websites created in SharePoint

    Experience in HR function support in areas such as in research, and layout in keeping with industry trends and IQVIA brand

    Ability to prioritize business requests in a timely manner for learning and certifications requests

    Upload Masterclasses and maintain distribution lists for continuous learning

    Working knowledge of Learning Management Systems

    Digitally fluent in foundations of technology and aligned training to make relevant recommendations based on business needs

    Support the T&L team to create targeted curriculum for technology and GTM

    A background of working in pharma will be a plus

    Coordination with content-providing vendors to offer courses by proficiency depth

    Website design and development experience to help design Go to Market (GTM), as well as technology one-stop-shop hubs

    Updating learning content by relevance and business strategy as directed

    Research mindset into latest training tools and trends

    Be a learning partner to all functions and manage via ticket queues in a timely manner

    Knowledge in cloud highly desirable to support cloud transformation project across the enterprise

    Research market and internal best practices as directed

    Coordinate and keep up to date T&L marketing assets, representing team initiatives and offerings

    Able to work in an agile manner to accommodate changing priorities within the role

    Participate in task forces and working team to achieve HR strategy

    Required Knowledge, Skills and Abilities:

    A minimum of Power user knowledge of SharePoint highly desired

    Experience/ background in technology a big plus

    Must be organized, accurate, thorough, and able to monitor work for quality

    Strong interpersonal skills with the ability to interact and maintain effective working relationships

    Self-starter able to find out of the box solutions

    Organized and detail-oriented with the ability to prioritize

    Ability to manage resources and multiple projects simultaneously under pressure and within deadlines

    Very strong analytical skills, project management, Excel, and PowerPoint skills

    Agile in work style with ability to flex as needed

    Foundational knowledge of technologies including: Cloud, AI, and data tools such as Power BI, is a huge plus

    Minimum Education, Experience, & Specialized Knowledge Required:

    Bachelors Degree in Business Administration, Human Resources, Technology or related field

    2 or more years of related experience in HR/Talent & Learning

    Works independently or with a team on multiple projects as a project team member

    At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at .

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

    IQVIA, Inc. provides reasonable accommodations for applicants with disabilities. Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIAs Talent Acquisition team at to arrange for such an accommodation.

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