IT Support Specialist - New York, United States - NUBYT, Inc.

NUBYT, Inc.

Verified Company

New York, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Role:
IT Support Specialist/

Location:
New York Corporate Office

Duration: 7 Months Contract

Client:
Lyft

Job ID: 370845

RESPONSIBILITIES

Working on site running our IT help desk
Troubleshoot hardware and software problems with Apple and Windows products, including desktop and laptop hardware.
Image and deploy laptops and desktops using standard MDM deployment tools (JAMF, BigFix, and AirWatch)
Support and assist employees using AV systems, both onsite and remote, including CFM Google Meet, projectors, audio and video conferencing
Assist with AV setup for internal meetings and events.
Okta, Google, and software service administration
Deploy and support software to endusers.
Respond to support requests in the IT Helpdesk both in person and via our ticketing system.
Managing inventory for hardware and software
Know and work with your points of escalation to improve the End User experience

REQUIREMENTS

23+ years of experience in IT support roles
Basic to intermediate networking skills, including an understanding of servers, switches, WiFi, etc
Experience with administration of Apple computer products using enterprise management tools.
Knowledge and handson experience managing Windows laptops and desktops.
Experience using and managing ticketbased enterprise workflow management systems, particularly ITIL Service Desk software and Confluence.
Strong macOS hardware and software troubleshooting experience
A positive, serviceoriented attitude
Solid critical thinking and problemsolving skills.
Ability to lift heavy equipment (50+ pounds) as needed.

Job Type:
Contract

Pay:
$ $35.00 per hour

Schedule:

Monday to Friday

Experience:

IT support: 3 years (preferred)

- servers, switches, WiFi: 3 years (preferred)
- administration of Apple computer: 3 years (preferred)
- managing Windows laptops and desktops: 3 years (preferred)