Is Field Support Specialist - New York, United States - RadNet

RadNet
RadNet
Verified Company
New York, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are_ Radiology Forward_.

With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience.

When you join us as a
_IS Field Support Specialist,_ you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders
- patients, providers, payors, and regulators to achieve the best clinical outcomes.


You Will:


  • Through collaboration with vendors, procurement staff and operational leadership, assess functional needs of the business in relation to hardware and software standards.
  • Participates in workflow analysis, design, configuration, evaluation, testing, implementation, training, enduser support, and ancillary clinical systems.
  • Act as liaison between IT and Branch Sites/Offices for various Information Systems and Operational projects and evolutions
  • Interact with Subject Matter Experts (SMEs) in other IT teams such as Clinical Applications, IS Admins, and Infrastructure to resolve user issues.
  • Monitor and complete all support and project related tasks and activities.
  • Utilize industry best practices to maintain appropriate level of LAN/WAN and computer systems security as established

You Are:


  • Genuinely passionate about new technologies and remain current on new tools; assist with evaluation and in making recommendations as necessary to continuously improve efficiency of software development process.
  • Able to demonstrate effective and professional communication, while working in close partnership with crossfunctional teams and vendors
  • Able to thrive in a fastpaced environment, have a knack for prioritizing work with a structured approach, and enjoy solving complex problems

To Ensure Success In This Role, You Must Have:

  • Previous IT experience required
  • Microsoft Certified Systems Engineer (MSCE) preferred
  • CompTIA A+ Certification preferred
  • Experience in clinical systems implementation preferred

Pay Range:
USD $60, USD $65,000.00 /Yr


Shift:

Mornings Shift Variations:
Monday - Friday 9:00 am - 5:30 pm
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