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Account Manager - Pittsburgh, United States - AlphaGraphics
Description
Benefits: 401(k) matching Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance (cover letters are a huge bonus to resumes being read..
Our goal is to build a high performing Sales and Service Organization that is systematic in its approach, and is sustainable, and not built around one person, that will drive us to the next level of revenue growth and profitability.
On the sales team, we have all sorts of roles and skill-sets, and are looking to enhance our project management and inside sales depth.
We're proudly in business for over 24 years and have a very seasoned depth of wonderful clients, and referrals. Our team focuses on pleasing our Key Accounts and prioritize most of our efforts and activities supporting this philosophy.We have a groovy designed space that our team loves - right in the heart of the bustling Cultural District in Pittsburgh.
If you are new to the industry, with the right attitude, we are very willing to train you up on our proprietary order entry system as well as product knowledge, color, design, etc.
Quality and Accountability are two characteristics that we've recently highlighted from the Pillars of our foundation.Do you sound like a person that wants to work with colleagues who are all focusing and improving on being a better teammate?Key Skills:
Organizational skills, Confidence with client phone calls and conversations, High flexibility to help solve clients needs, thrives in a fast pace environment, likes hard work, and fun team.
Good intuition for setting priorities, and urgency.Account Manager Responsibilities:
Has a thorough knowledge of all AlphaGraphics products and services, production processes, capabilities, and pricingMaintains a professional appearanceEnsure all clients have a positive customer experienceCan easily provide customers with the benefits they will experience when using our products and services (might be duplicated below in the value-added area)
Consults with customers to help them make decisions; up-sells and cross-sells when there are opportunitiesAsks probing questions to support the internal team's ability to produce the client requested projectReviews customer's proofs, manages the proofing process, and calls customers when jobs are ready for pick upCreates job estimates that are prepared in a timely manner, professionally presented and carefully reviewed for job pricing and accuracyRoutinely resolves customer inquiries and complaintsDisplays necessary mastery of MIS tools to create and estimate customer projects effectively.
$ $25.00 per hour At AlphaGraphics, we offer careers for everyone Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a teamWe invite EVERYONE to apply *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.