Jobs
>
Los Angeles

    Operations & Customer Support Specialist - Los Angeles, United States - State Bank of India (California)

    State Bank of India (California)
    State Bank of India (California) Los Angeles, United States

    1 week ago

    Default job background
    Description
    Job Description

    Job Description


    Our headquarters office in downtown Los Angeles has an immediate opening for a bi-lingual Operations & Customer Support Specialist to interact with our Hindi Speaking clients.

    You will be performing a variety of recurring moderate operational and accounting functions in support of the Operations Department. Deliver exceptional customer service and provide centralized back-office support to the Bank's branches and other departments. Respond to customer inquiries, conduct research for problem resolution and execute transactions in accordance with Bank policies and procedures.

    Provide excellent internal and external customer service and operational quality in support of established SBIC standards. Adhere to the Bank's domestic operating policy, procedures, forms and new programs.


    Responsibilities include:
    Research customer inquiries and ensure satisfactory resolution. Resolve technical and tactical issues related to account opening process, teller and customer service transactions.

    Handle legal processes including account levies, garnishments, and subpoenas. Process Large Items, Exception Items; Deposit Corrections, Deposit Returns, Check Adjustments and Change of Address Requests.

    Process EFT disputes, provides debit card support to branches and performs card maintenance. Review dormant accounts and generates reports. Monitor and Process Online Account Creation (OAC) requests. Perform Beneficial Owner Certification Verification.

    Provide Treasury Management Services and Debit Card support and assist with business and consumer online banking setup.

    Review/approve remote deposit capture and mobile banking deposits. Process and perform reconciliation of banking wires and remittances. Resolve discrepancies.

    Complete assigned general ledger (GL) reconciliations for the Finance Department within assigned timeframes.


    QUALIFICATIONS:


    High School diploma or equivalent with a minimum of two years of banking experience and/or training; or equivalent combination of education and experience.

    Knowledge of general bank operations and Federal Banking Regulations relating to customer deposit accounts.

    Knowledge of FIS core banking application and sub-systems; Excellent verbal and written communication skills; Ability to work independently and in teams; Excellent organizational skills.

    Ability to speak Hindi preferred.

    Strong PC skills (Microsoft Office).


    Starting range:
    $18.00 – $22.00

    Full-time/Non-Exempt
    SBIC is an Equal Opportunity Employer

    Company Description State Bank of India (California) is a full-service financial institution, offering an extensive portfolio of lending solutions as well as comprehensive consumer, business, and international services.

    The Bank was established in 1982 as a California State Chartered Bank under the Department of Financial Institutions in Los Angeles, California.

    At present, we have a total of seven branches throughout California with our headquarters located in Downtown Los Angeles.

    Through our branch and online network, SBIC has a strong presence and specialization in specific business sectors and expanded strategic markets.

    Company Description


    State Bank of India (California) is a full-service financial institution, offering an extensive portfolio of lending solutions as well as comprehensive consumer, business, and international services.

    The Bank was established in 1982 as a California State Chartered Bank under the Department of Financial Institutions in Los Angeles, California.

    At present, we have a total of seven branches throughout California with our headquarters located in Downtown Los Angeles.

    Through our branch and online network, SBIC has a strong presence and specialization in specific business sectors and expanded strategic markets.

    #J-18808-Ljbffr


  • Volunteers of America Los Angeles Los Angeles, United States

    About Us: · **_VOALA_** · **_Helping Our Most Vulnerable Change Their Life Stories_** · **PAY RATE**: $33.84-$35.62 PER HOUR · **CORPORATE** · Serving those who serve others - Supporting over 120 social service programs with responsive administrative and logístical efforts. · **J ...


  • California Trinity School of Business Los Angeles, United States

    Job Overview: · **Responsibilities**: · - Install, configure, and maintain computer systems and software (as needed) · - Respond to IT support requests and inquiries in a timely manner (required) · - Collaborate with team members to resolve technical issues efficiently (required) ...


  • A World Fit For Kids Los Angeles, United States

    **Job Title**:Program Support Specialist** Department**:Programs · **Reports to**:Programs Director** Status **Full-time; non-Exempt · **Job Summary**: · Program Support Specialist will assist in overseeing multiple schools or travel from site to site to provide support to Site C ...


  • California FAIR Plan Association Los Angeles, United States

    *** · **PRINCIPAL DUTIES & RESPONSIBILITIES** · - Research, review and process unidentified/suspense/exception premium receipts. · - Review, analyze and authorize premium disbursements timely. · - Prepare daily bank deposit reconciliation to assure that all sources of premium pos ...


  • China Unicom americas Operations Limited Los Angeles, United States

    Sales Support Specialist · **Summary of Responsibilities** · The Sales Support Specialist is responsible for accurately entering orders into the system, resource verification, price approval, profit evaluation, contract processing, and tariff setting. This position ensures that t ...


  • Waterworks Los Angeles, United States

    **About Waterworks** · When you see the world's most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be particip ...


  • Clinica Romero Los Angeles, United States

    **Position Title**:EHR Support Analyst · **Reports To**: Health Informatics Director · **Department**:Medical · **Status**:Full Time/Non-Exempt · **Position Summary**: · This position will provide comprehensive technical and operational support for clinical information systems, p ...


  • Sulzer Los Angeles, United States

    ** IT Support Specialist (m/w/d)** · Ingolstadt (ING), DE · Wir suchen zur Festanstellung an unserem Standort **Ingolstadt** ab sofort in Voll- oder Teilzeit · **IT Support Specialist (m/w/d)** · **Ihre Aufgaben:** · * Bearbeitung von 1st / 2nd / 3rd Level Tickets in den zu betre ...


  • TEEMA Group Los Angeles, United States

    **Support Coordinator/Outreach Specialist - Veteran** - TEEMA Group, Los Angeles, CA, USA · TEEMA Group is looking for an experienced Support Coordinator/Outreach Specialist - Veteran to join our team in West Los Angeles, CA. This person takes the lead in arranging and managing t ...


  • JWCH Institute Los Angeles, United States

    **About the Company**: · JWCH Institute, Inc. Wesley Health Centers is a private non-profit health agency that is working towards increasing access to high-quality health care resulting in decreased health disparities among at-risk populations through the expansion of comprehensi ...


  • Gruner + Jahr Los Angeles, United States

    ** IT-Support Specialist (m/w/d)** · Gruner + Jahr · das sind groe Medien und Marken wie STERN, BRIGITTE, GEO, GALA, ELTERN, BARBARA, CHEFKOCH, FLOW, BEEF oder 11 FREUNDE. Uns geht es immer schon darum, neue Mastbe zu setzen, weiterzudenken und nah am Puls der Zeit zu sein. Und ...


  • Holland & Knight LLP Los Angeles, United States

    We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success. · Description: · The IT Help Desk Support Specialist will Provide courteous, professional customer service and technical assistance, as well as assist ...


  • City National Bank Los Angeles, United States

    Overview: · **PRODUCTION SUPPORT SPECIALIST I** · **WHAT IS THE OPPORTUNITY?** · The Production Support Specialist I is an entry-level role responsible for providing support to various production teams within the Small Business/Consumer and Commercial Operations groups. · **What ...

  • Carl Warren

    Support Specialist

    1 week ago


    Carl Warren Anaheim, United States

    **Join Venbrook**: · Our people are equipped with the tools—including enriching professional experiences, coaching, timely and productive feedback, and high-quality learning and development opportunities—to deliver against our commitment to you each day. · We are committed to bui ...


  • McGee Air Services Los Angeles, United States

    **McGee Air Services is looking for a **Ground Support Equipment Specialist** **to join our LAX team Are you hard working, dedicated, and looking to make an impact on our organization devoted to becoming an Employer of Choice.** · **Job Title**: · Ground Support Equipment Special ...


  • Volunteers of America Los Angeles Los Angeles, United States

    About Us: · **_VOALA_** · **_Helping Our Most Vulnerable Change Their Life Stories_** · **PAY RATE**:$ $23.39 PER HOUR · **JOB SUMMARY AND PURPOSE** · As a staff member of the treatment team, the Peer Support Specialist II/Battle Buddy is an experienced and certified advocate who ...


  • ALIGCUS Inc San Gabriel, United States

    **About us**: · Ali-General Contractor US (ALIGCUS) was founded in 2008. After nearly ten years of development, the company has also developed into a full-service real estate enterprise integrating real estate investment consulting, architectural design, landscape design, and int ...


  • TASK Alhambra, United States

    **Family Support Specialist - Los Angeles County** · The Family Support Specialist will provide a variety of parent-to-parent support services to help families of children with disabilities, ages birth to 26 years of age, and the professionals who serve them: · - Provide informat ...


  • TACTICAL TECHS Sherman Oaks, United States

    **Benefits**: · - 401(k) · - Company car · - Competitive salary · - Free uniforms · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · **Tier 3 IT Support Specialist** · **Company: Tactical Techs** · **Location: Multiple Offices in a ...


  • Alliance Technical Group Pasadena, United States

    The Operations Support Specialist (OSS) reports to the Operations Support Manager and assists the Operations Managers (OM) of the offices they are assigned with a wide range of administrative and office support activities to facilitate the efficient operations of those offices. · ...