- Develops, analyzes, implements and oversees short-term and long-term strategic business processes and plans to increase operational efficiency, meet strategic vision and achieve financial goals.
- Develops, presents and implements business case recommendations and tactical/operational strategies based on analysis of global and industry trends, company objectives and key stakeholders.
- Manages, identifies and develops strategic partnerships with business functions, management, and other internal/external stakeholders.
- Identifies and analyzes the company's strengths, weaknesses and business opportunities to advise management and optimize business strategies.
- Monitors industry trends, competitor actions, economic developments and regulatory environment to identify and plan for expected impact on business operations.
- Ensures the correct functioning of facilities, office and business support services.
- Compiles, documents, communicates and verifies information according to established procedures.
- Conducts business continuity planning in order to assure that essential company functions can operate during and following major disruptive events.
- Provides client and project administrative support (e.g., calendar management, expense tracking and visitor greetings) for a department, group or executives to maximize organizational efficiency.
- Receives and responds to client and internal correspondence following established procedures.
- Work is focused on supporting individuals, small teams or departments including: document editing, proofing, formatting, and production.
- Identifies, enhances and follows specific processes and procedures to maximize efficiency of routine support tasks, equipment use and staff resources.
- Provides support activities to an office, business unit, department or other company group.
- Coordinates delivery of office and business support services.
- Gathers information, maintains/updates more complex spreadsheets/databases.
- Creates filing systems and monitors efficiency, copies/collates complex materials.
- Provides advanced clerical support, prioritizes mail, develops agendas/programs for meetings.
- Circulates presentation materials and other documents for meeting attendees as appropriate.
- Takes and relays messages and appropriately escalates calls to the appropriate personnel.
- Organizes and maintains diaries/calendars/schedules and maintain responsibility for scheduling appointments.
- Drafts emails and other documentation as instructed for review by management.
- Prepares purchase orders as required and obtains the appropriate approvals.
- Excellent interpersonal, written and communication skills.
- Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality.
- Polished executive assistant with professional maturity and previous corporate environment experience.
- Ability to effectively interact with senior level management both internally and with external clients .
- Ability to manage top level managers supported with tact, diplomacy and assertiveness.
- Demonstrated ability to work independently to establish priorities, multi-task, meet deadlines, strong organizational, time management and planning skills.
- Ability to multi-task, react and think quickly.
- Self-starter with strong sense of ownership and involvement.
- Ability to seek clarification or assistance when needed.
- Desire to work as a true partner with the Executive and anticipate needs.
- Thorough knowledge of a variety of software programs (particularly Excel, Word, and PowerPoint)
- Demonstrated calendar management and scheduling.
- Attention to detail and problem solving skills.
- Continual attention to detail in composing, typing, and proofing materials, establishing priorities and meeting deadlines.
- Within guidelines, makes independent decisions regarding planning, organizing, and scheduling work.
- Demonstrated ability to organize, plan and develop multiple projects within time constraints to meet deadlines while staying within budget.
- Exceptional customer service skills.
- High level of attention to detail and demonstrated problem solving skills. Approaching tasks from a positive perspective and with openness to change.
- Ability to apply independent judgment when resolving routine enquiries.
- Excellent interpersonal, written and communication skills. Ability to recognize sensitive material and maintain the utmost discretion and diplomacy with a high degree of confidentiality.
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Executive Assistant - New York, United States - Santander
Description
Executive AssistantCountry: United States of America
The Executive Assistant performs secretarial and administrative assignments of a confidential nature including, but not limited to, calendar management; scheduling meetings; booking meeting rooms; coordinating travel arrangements including booking travel tickets and settlement of related expenses. The incumbent also conducts administrative and office related project functions for multiple directors/managers and their teams.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
Bachelor's Degree preferred (or equivalent work experience)
Work Experience
5+ Years; Administrative support experience
Skills and Abilities
Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions: Frequent Minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.
Employer Rights: Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.
For NYC Job Applicants: The base hourly pay range for this position is $34.77/hr.-$48.38/hr. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.