- Serves customers by providing all necessary service and product information.
- Resolves service and product problems.
- Upselling packages and products.
- Ensures customer satisfaction and pleasant user experience.
- Answers service and product questions to attract potential customers.
- Recommends other services and products based on the known information.
- Records account information to open customer accounts.
- Updates account information.
- Maintains customer records.
- Resolves service and product problems.
- Clarifies customers' complaints.
- Determines the cause of the problem.
- Provides adequate solutions to problems according to the policy.
- Has the sales ability to upsell packages and products.
- Multitasking
- Analyzing information
- Sales background
- Resolving conflict
- Phone skills
- Listening
- Documentations skills
- Market Knowledge
- Problem-solving
- Quality focus
- Communication skills
- Product knowledge
- Customer service
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Customer Service Representative
6 days ago
Uline Allentown, United States**Customer Service Representative** · **Pay from $22 to $27 per hour - That's up to $56,000 - $68,000 per year with bonuses** · **Pennsylvania Branch** · **700 Uline Way, Allentown, PA 18106** · Customer Service is the heartbeat of Uline As a Customer Service Representative, you' ...
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Patient Services Representative
4 days ago
Valley Health Partners Allentown, United States**Patient Services Representative** · **Location: VHP Family Health Center - Allentown, PA** · **Job Summary**:Coordinates and provides a variety of clerical/administrative duties associated with daily physician practice operations. Serves as the initial point of contact for pati ...
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Customer Service Representative
6 days ago
Uline Allentown, United States**Customer Service Representative - Bilingual** · **Pay from $23 to $28 per hour - That's up to $58,000 - $70,000 per year with bonuses** · **Pennsylvania Branch** · **700 Uline Way, Allentown, PA 18106** · Customer Service is the heartbeat of Uline As a Bilingual Customer Servic ...
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Patient Services Representative
1 day ago
Lehigh Valley Health Network Allentown, United States**Join a team that delivers excellence.** · Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce. · Join our team and experience firsthand what it's like to be part of a health care organization that's nat ...
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Customer Service Representative
2 weeks ago
NovaWorks Hokendauqua, PA, United States Freelance**Your-Entry** supports well-known partner companies in the telecommunications and energy industries with their personnel search for personal customer service. We offer everyone the opportunity to enter the sales field · **We need your talent - Start now in sales** · **Your chanc ...
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Customer Service Representative
14 hours ago
Burkholder's Heating and Air Conditioning, Inc Emmaus, United States**Burkholder's HVAC is seeking a qualified Customer Service Representative to join our team** · Burkholder's Heating & Air Conditioning, Inc., a family-owned business, is proud to be the premier HVAC contractor in the Lehigh Valley for 60 years. We aspire to maintain the highest ...
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Customer Service Representative
14 hours ago
Pratt Industries Macungie, United States**POSITION TITLE**:_CUSTOMER SERVICE REPRESENTATIVE_** · **REPORTS TO**: Customer Service Manager · **SUMMARY**: · Take and process customer orders and address all customer inquiries and complaints. · **DUTIES AND RESPONSIBILITIES**: · Take customer orders either directly from cu ...
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Vinart Dealerships Emmaus, United States**Company Description**: · Vinart is a franchised new and used car dealership group consisting of the Acura, Honda, and Hyundai, Mercedes-Benz, and Porsche automobile brands. In addition to our new car franchises, we also operate one pre-owned vehicle dealership and a full-servic ...
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Cooley Dickinson Medical Group (CDP) Northampton, United States**Patient Services Representative, Multispecialty · - Northampton** · **About Us** · - With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities ...
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Ft Customer Service Representative
5 days ago
Planet Fitness Northampton, United States**Full - Time: Starting at $15 per hour with $1 night shift differential.** · **Hours: Monday-Thursday 10:00 pm-6:00am, Optional 9am-4pm Saturdays** · **Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.** · Are you looking f ...
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Customer Service Representative
14 hours ago
Airgas Plumsteadville, United StatesR Customer Service Representative (Open Date: 05/14/2024) · **Location**: · Plumsteadville, PA (SGHCLS) - Healthcare - TGM - Therapeutics · How will you CONTRIBUTE and GROW? · Customer Service Representative- Answer incoming phone calls - primary customer contact for all inquirie ...
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Guest Service Representative
1 week ago
Nothing Bundt Cakes Allentown, United StatesLooking for motivated high school students. Depending on availability, shifts would be from 2:00 PM-6:30 PM or 3:00 PM-6:30 PM. At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators A Joy Creator sweetens up the plac Guest Service, Representative, ...
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Customer Service Representative
4 days ago
Schwarz Partners LP Montgomeryville, United StatesThe Royal Group, a subsidiary of Schwarz Partners is currently seeking a Customer Service Representative to support our Montgomeryville, PA facility. As a Customer Service Representative you are responsible for taking and processing customer orders and addressing all customer inq ...
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Customer Service Representative
1 week ago
Phillips Pet Food & Supplies Easton, United StatesCustomer Care Representative · Are you looking for a great Customer Care opportunity at a company that loves pets as much as you do? Phillips Pet Food & Supplies is the country's premier pet food and pet supply distributor, and as a Customer Care Representative, you will act as c ...
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Business Services Representative
1 day ago
Commonwealth of PA Berks County, PA, United States**THE POSITION**: · Are you interested in a rewarding career within the Department of Labor & Industry? The Office of Vocational Rehabilitation (OVR) is seeking a customer service driven professional to join our team as a Business Services Representative (BSR). In this position, ...
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Customer Service Representative
5 days ago
Joshua Tree Experts Stockertown, United StatesReports to Department Supervisor · The Customer Service Representative will interact with Joshua Tree Experts clients by addressing inquiries and resolving complaints. · - Supervisory Responsibilities:_ · - None · - Duties and Responsibilities:_ · - Maintain client accounts and r ...
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Customer Service Representative
1 week ago
Lystn LLC / Answers Pet Food Leesport, United States**Title**:Customer Service Representative** · **Reports to**:AVP of Business Development** · **Status**:Part Time Employment - 15 Hours Per Week - 9:00 a.m. - 12 p.m., M-F, In Office** · **Salary/Bonus Structure**:$20.00 Per Hour** · - ____________________________________________ ...
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Customer Service Representative
4 days ago
Allstate Insurance Reading, United StatesJob Summary: · We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This position requires excellent communication skills and the abi ...
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Customer Service Representative
4 days ago
Wes Carver Electric Lansdale, United States**Customer Service Representative** · Are you focused on providing a great customer experience? Are you interested in working in an office environment that allows you to grow and learn new skills? If so, **_Wes Carver Electric_** is the company for you · **Benefits**: · - Competi ...
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Customer Service Representative
14 hours ago
Solid Products Marketing and Promotions Ottsville, United States**Customer Service Representative - Full-time** · Solid Products, a division of Wehrung's Family of Businesses, is more than a marketing and promotion company, we're a team of individuals that are dedicated to assisting your business in achieving all its promotional and growth ob ...
Customer Service Representative - Allentown, United States - European Wax Center
Description
European Wax Center - Airport Road is looking for a guest service associate to join our growing team
Main Responsibilities of a Guest Service Representative
We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.
Customer service representative is the first line of contact with the customers for any business. So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.
Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.
A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.
By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management. By accomplishing related results, our top-quality candidate contributes to the team effort.
Responsibilities of a Customer Service Representative
Customer Service Representative professionals in Allentown
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Elwaleed Khafagy
Sr. ELV Project Manager - Installation Manager
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Amy Pham
IT support