Customer Service Representative - Allentown, United States - Uline
Description
Customer Service Representative - Bilingual
Pay from $23 to $28 per hour - That's up to $58,000 - $70,000 per year with bonuses
Pennsylvania Branch
700 Uline Way, Allentown, PA 18106
Customer Service is the heartbeat of Uline As a Bilingual Customer Service Representative, you'll dig into order details to deliver an exceptional experience our customers love.
Hours:
Various on-site shifts available.
Position Responsibilities
- Process customer orders and inquiries in a collaborative call center using worldclass technology.
- Help customers navigate Uline's website and online ordering.
- Become a product and solutions expert We'll equip you to answer product, pricing and shipping questions quickly and confidently.
Minimum Requirements
- High school diploma or equivalent. Bachelor's degree
preferred. - Prior customer service experience is
a plus, but we'll train you to provide legendary service for our customers
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
- Complete medical, dental, vision and life insurance coverage, Flexible Spending Accounts and wellness programs.
- 401(k) with 6% employer match.
- Paid holidays and generous paid time off.
- Tuition Assistance Program that covers professional continuing education.
- Bonus programs that include annual performance, sales goals and profit sharing.
Employee Perks
- Bestinclass, clean, modern facilities.
- Firstclass fitness center.
- Beautifully maintained walking trails.
About Uline
Uline is North America's leading distributor of shipping, industrial and packaging materials. We're a family-owned company known for incredible service, quality products and same-day shipping of our huge in-stock inventory. With over 9,000 employees across 13 locations, it's time you joined Uline.
Uline is proud to operate as a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening.
EEO/AA Employer/Vet/Disabled
LI-JM2
LI-PA001
(#IN-PACS)
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