Patient Services Representative, Multispecialty - Northampton, United States - Cooley Dickinson Medical Group (CDP)

Cooley Dickinson Medical Group (CDP)

Verified Company

Northampton, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

**Patient Services Representative, Multispecialty

Northampton*

About Us

With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and other critical needs of the community.
The Cooley Dickinson culture is built on living the values of our organization. Every employee is valued, no matter what professional function. Come work where you can make a difference every day, with opportunities for growth and development, in a great place to call home

What Matters to Us

We are constantly aiming to improve access for patients and to meet the evolving health care needs of the communities we serve. We pride ourselves on our compassionate, familyfocused approach. We really get to know our patients to ensure that they are receiving exceptional, personalized care in a comfortable, friendly atmosphere.
Are you ready to bring your talent to this practice and join us in moving health care forward?

Location

This position is located at 22 Atwood Drive, Northampton, MA. This multispecialty medical office building is a part of Cooley Dickinson's Atwood Health Center, a spacious facility with a variety of Cooley Dickinson services and serves as a onestop health and wellness destination.

While working at 22 Atwood, you will be able to support a variety of offices/specialties, including but not limited to:

Women's Health, the Diabetes Center, Infectious Diseases, Family Medicine, Rheumatology, Endocrinology, Geriatrics, Podiatry, Spine Medicine, and Integrated Behavioral Health.

Role Overview

We are seeking a fulltime, 40hour Patient Services Representative (PSR) to serve as the face of our medical group and play a key role in managing the patient experience on the reception/administrative support side. Job functions will include a blend of checkin/checkout, managing phones, and administrative support, which will rotate on a weekly basis. We are looking for wellrounded customer service professionals who can multitask, prioritize, and thrive in a highvolume outpatient setting

Schedule

The schedule consists of 4,10hour days, 7:30am6pm. The working days will only be on weekdays between Monday through Friday, so there will be one weekday off/flex.

Qualifications

High school diploma or equivalent required
Familiarity with insurance payers preferred
Minimum of six (6) months reception or customer service experience required, preferably in a health care setting
Demonstrated knowledge of medical terminology preferred

EEO Statement

It is the policy of Cooley Dickinson Health Care to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, Cooley Dickinson Health Care will provide reasonable accommodations for qualified individuals with disabilities.

Primary Location MA-Northampton-CDP Atwood Medical Bldg

Work Locations CDP Atwood Medical Bldg 22 Atwood Drive Northampton 01060

Job Administrative Support

Organization Cooley Dickinson Medical Group (CDP)

Schedule Full-time

Standard Hours 40

Shift Day Job

Posted Shift Description Four 10-hour days

Employee Status Regular

Recruiting Department Cooley Dickinson Medical Group

Job Posting May 13, 2024