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    Executive Tech Support Specialist - New York, United States - G-III Apparel Group

    G-III Apparel Group
    G-III Apparel Group New York, United States

    5 hours ago

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    Description

    Summary:

    Seeking a highly skilled and proactive Executive Technology Support Specialist to provide dedicated technical support to our NYC

    executives and senior leadership team. The ideal candidate will possess a strong technical background, exceptional problem-solving skills, and the ability to communicate effectively with senior management. This role requires a proactive approach to identifying and resolving technical issues, as well as the ability to prioritize tasks in a fast-paced environment.

    Major Responsibilities include but are not limited to:

    • white-glove technical support to executives and senior leadership team members, both remotely and on an as-needed / on-call basis.
    • hardware, software, and network issues for desktops, laptops, mobile devices, and other technology peripherals.
    • identify opportunities to enhance the efficiency and effectiveness of executive technology solutions.
    • leadership team with hands-on training and support in all deployed Desktop Operating System, Desktop Microsoft Applications, Multi-Factor Authentication, Audio/Video Conferencing, LAN/Wireless Connection and Mobile Technology.
    • with visually compelling PowerPoint presentations, advanced Excel functionality and End-User collaboration tools across both business and project management initiatives.
    • all Cybersecurity Policies/Procedures and assistance to the leadership team ensuring compliance and support –including Cyber Testing, Phishing Questions/Concerns.
    • closely with the IT Support Team(s) to coordinate:
    • up and configuration of new devices for executives, ensuring seamless integration with existing systems and applications.
    • updates, and maintenance of software applications and operating systems on executive devices.
    • and maintenance of the security of executive devices, including antivirus software, firewalls, and encryption protocols.
    • and resolution of complex technical issues impacting executives.
    • abreast of the evolving technology landscape to proactively identify innovative opportunities to enhance the efficiency and effectiveness of executive technology solutions.
    • times lead the assessment, recommendation and implementation of emerging technologies to facilitate development opportunities across Artificial Intelligence, Microsoft User Tools (OneDrive, Azure, O365, TEAMs, etc.), and other cloud platforms.
    • with leadership team members to enhance project management, facilitate more efficient collaboration, and enable automation of administrative tasks.

    Job Requirements:

    • to work in a fast-paced environment
    • support experience with 'C' Suite leadership team
    • technology knowledge of Microsoft Operating Systems, Mac OS Operating Systems, Microsoft Office Suite, Networking (LAN, WAN, Wireless), Mobile technology (iOS, Android)
    • certification is a plus (Cisco)
    • Certified Professional (MCP) is a plus
    • Certified Professional (ACSP) is a plus
    • years' experience in a technical support position
    • Customer Service and problem-solving skills are required
    • individual must be able to work in a team environment and make positive contributions to the organization
    • to work outside standard business hours (on-call) to assist executive team with any/all tech needs

    Other Skills and Abilities:

    • analytical, interpersonal and communication skills to deal with Executives
    • have strong written skills, with the ability to convey clear and concise thoughts and ideas
    • in office work environment

    About G-III Apparel Group, Ltd. |

    G-III excels at bringing excitement and confidence to customers through the fashion we create. We are global experts in design, sourcing, manufacturing, distribution and marketing, which enables us to fuel the growth of a substantial portfolio of brands. With more than 30 licensed and owned brands, including some of the most sought-after names in global fashion, our success is driven by our team's entrepreneurial spirit and our deep relationships across the industry.

    G-III's owned brands include DKNY, Karl Lagerfeld Paris, Donna Karan, Vilebrequin, Sonia Rykiel, G.H. Bass, Bass Outdoor, Andrew Marc, Eliza J., GIII Sports and more. G-III has fashion licenses under the Calvin Klein, Tommy Hilfiger, Cole Haan, Dockers, Guess?, Kenneth Cole, Levi's, Vince Camuto, Margaritaville and more. G-III also operates retail stores for the DKNY, Karl Lagerfeld Paris and Donna Karan brands.

    The salary range for this position is $90,000-110,000

    Please note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

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