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IT Support Specialist
1 week ago
Asset Living Houston, United States**Company Overview** · - Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable pass ...
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Sales Support Specialist
2 days ago
Schlumberger Houston, United States**SALES SUPPORT SPECIALIST**: · **Job Summary** · Mission: · The Sales Support Specialist is responsible for the preparation of proposals based on customers incoming request for quotes. This person must have the ability to interpret customer's technical and commercial documents t ...
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Peer Support Specialist
1 week ago
The Harris Center for Mental Health and IDD Houston, United States**The Harris Center for Mental Health and IDD **("The HARRIS CENTER") is looking for a **Peer Support Specialist, **to join our team. The Peer Support Specialist provides direct care services to patients who meet criteria for the Substance Use Disorder Outreach Program (SUDOP) to ...
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Patient Support Specialist
3 days ago
Asian American Health Coalition Houston, United States**JOB SUMMARY**: · Facilitate patient flow by notifying the appropriate staff of the patient's arrival. Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information. Provide support ...
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Desktop Support Specialist
1 week ago
Dehumidification Technologies, LP Houston, United States**The Business** · We are an industrial rental and service company that provides temporary temperature and humidity control solutions to an array of industries such as construction, industrial, and water damage restoration. As we continue to grow, we're seeking a talented Desktop ...
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Legal Support Specialist
1 week ago
Greenberg Traurig Houston, United StatesOnsite · Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Legal Support Specialist in our Houston office. We offer competitive compensation and an excellent benefits package. · Position Summary: · Duties & Responsibilities: · - Coo ...
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Client Support Specialist
1 day ago
SV Consulting Services Houston, United StatesYour Gateway to a Rewarding Career · Are you passionate about your clients and delivering outstanding customer service? SV Consulting Services is on the lookout for a Client Support Specialist to enhance our dedicated team. We pride ourselves on creating a professional, supportiv ...
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Judicial Support Specialist
1 week ago
U.S. Courts, Southern District of Texas Houston, United StatesThe U. S. District and Bankruptcy Courts for the Southern District of Texas make up one of the largest and busiest districts among the country's 94 federal judicial districts. The district and bankruptcy courts, combined with the appellate courts and the Supreme Court, make up th ...
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Sales Support Specialist
3 days ago
Alchem USA Inc Houston, United StatesRole Summary · A Sales Support Specialist is a customer-focused professional responsible for supporting the sales team to achieve their business development and revenue goals. By overseeing CRM databases, processing orders and sample requests, and managing communication, this pos ...
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IT Support Specialist Ii
1 week ago
Precision Castparts Corp. Houston, United StatesUnited States of America · **State / County** · - Texas · **City** · - Houston · **Division** · - Wyman Gordon · **Company** · - Houston · **Function** · - Information Technology · **Workplace Type** · - On-Site · **Position type** · - Full Time · **Opportunity ID** · 13207 · **C ...
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Supporting Documentation Specialist
1 week ago
URS Medical Houston, United StatesURS Medical, in collaboration with Pediatric Home Service, is a friendly and professional leader in home health industry with a singular passion for and commitment to **_taking care of the child_**. As a leader in home health care, we help kids achieve their best lives at home an ...
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Operations Support Specialist
5 hours ago
Sodexo Houston, United StatesUnit Description: · **_ Are you seeking a rewarding and challenging career_** · **_ that allows you to make a difference?_** · **Sodexo Energy & Resource is seeking a qualified Operations Support Specialist to join our Houston, TX team.** · - Maximo Work Order Management (Custome ...
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Customer Support Specialist
4 days ago
Cold Bore Technology Inc. Houston, United States**Who We Are**: · Cold Bore Technology is a leading software solution in Oil & Gas completions for multiservice data integration. Cold Bore Technology has built a standard platform that will create, collect, and structure independent data sources into a format that is consistent ...
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Product Support Specialist
4 days ago
American Millennium Corporation Inc. Houston, United StatesAMCi - Wireless, located in Houston TX is a leading provider of remote telemetry and control equipment. We are seeking phone and chat technical support personnel. · Training will be at our North West Houston facility. Once training is complete and level of competency have been re ...
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Technical Support Specialist
5 days ago
Kastle Systems Houston, United StatesOverview: · **Join the leader in providing smarter solutions for a safer world.** · The property technology space is growing rapidly, and Kastle Systems is leading the way. Kastle Systems is the leader in managed security, with a track record of introducing innovative technologie ...
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Specialist Application Support
3 days ago
Fort Bend Independent School District Sugar Land, United States· **Job Overview** · ** Position Description** · **Essential Duties and Responsibilities** · **IT Operations and Application Support** · - Create and manage cases using the District CRM system while adhering to defined processes · - Determine incident impact and severity · - Pri ...
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Student Support Specialist- Hs
5 days ago
Spring Independent School District Houston, United States**DAYS PER YEAR**:197 DAYS · **SALARY MIN**: $62,360 · **JOB TITLE**: Student Support Specialist-SCE · **REPORTS TO**: Elementary Campus Principal · **WAGE/HOUR STATUS**: Exempt · **PAY GRADE**: AI2, Eligible for Teacher Incentive Allotment Compensation · **PRIMARY PURPOSE**: · T ...
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Peer Support Services Specialist
1 day ago
UTHealth Houston Houston, United States**What we do here changes the world.** UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. · **Full-Time Peer Support Services Specialist position with UTHealth School of Public ...
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WGA Legacy Property Management Houston, United StatesThe Operations Support Specialist work closely with all the member of the WGA corporate team that Oversees the daily operations of a group of B-A Class of properties both in Texas and Florida. The position will report to the Director of Operations. The main responsibilities will ...
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Success On The Spectrum Houston, United States**Credentialing Specialist (Houston TX)** · Success On The Spectrum is the #1 Autism Treatment franchise in the country. The franchising company assists entrepreneurs with opening their own ABA therapy clinic. As part of their franchising package, we help them form a LLC, obtain ...
IT Support Specialist - Houston, United States - Laser Shot Inc
Description
Job Description
Job DescriptionCompany Summary
Laser Shot is a global leader in the design, manufacturing and installation of live-fire and simulated weapons training systems. Laser Shot proudly provides cutting-edge weapons and tactical training systems to the military, including many Special Forces units, law enforcement and government agencies around the world.
POSITION SUMMARY
The ideal candidate will have 2-5years of professional work experience, be detail oriented with knowledge with IT help desk. The ability to manage multiple projects simultaneously is a must. This position requires superior customer service skills. Candidate must follow-up on the details of each IT related issue and be able to problem solve on their own and seek management's input after research.
Responsibilities
o Good in Data Analysis & Reporting using MS Office and ITSM tools
o Coordinate desktop changes to avoid deployment collisions.
o Prepare requests for rollout
o Prioritize change requests
o Create rollout plans for changes requests
o Coordinate implementation process
o Keep track of request and make sure they are implemented as planned
o Participate in incident handling concerning desktop changes.
o Participate in projects concerning bigger desktop changes, for example rollout of new antivirus.
o Microsoft environment knowledge (desktop & server).
o Have good technical understanding of the products building up a desktop service.
o Experience from the desktop environment.
o Understanding and experience of change management process.
Technical Requirements
o Phone support experience necessary.
o Technical Service desk or technical call center experience is necessary.
o Disciplined, systematic problem solving skills required.
o Windows Operating systems
o ITSM ticketing tools
o Remote desktop connectivity applications
o MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio
o Internet browsers (e.g. Edge, Chrome, Firefox),
o VPN and remote dial-in users
o Support for laptop, desktops, and printers
o Mobile device support
o Others: Adobe Acrobat and other common desktop applications like WinZip, etc
Soft Skills
o Excellent communication and conversation skills (Verbal and Written)
o Good documentation skills
o Good working knowledge of MS OFFICE (Including MS Project and Visio)
o Should have a great customer handling skills
o Able to handle unforeseen situations
o High level of acceptance
o Can drive HCL's value and its methodology
Other Skills / Experience
o Ability to successfully provide hardware/software/network problem analysis and resolution support over the phone
o Personal dedication to providing high quality, superior service at all times. Ability to finish what is started is a must.
o Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
o Ability to learn new information quickly and the willingness to do so at all times.
o Ability to work flexible hours from time to time to cover for other Service desk staff and to be on call via pager during the week.
o Customer Focus
o Teamwork
o Technical Expertise
o Interpersonal Effectiveness
o Concern for Order and Quality
Years of Experience
o Relevant : 2-5 years of Service desk/deskside, customer service, and support experience with problem solving involving hardware.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER, and our employment decisions are made without regard to race, color, religion, age, sex, national origin, handicap, disability, or marital status. We reasonably accommodate individuals with handicaps, disabilities, and bona fide religious beliefs.
Company DescriptionLaser Shot is a global leader in firearm and force option training solutions. Innovative products incorporate the latest technologies in developing accurate, dependable, and effective use of firearms by military, law enforcement and other public safety professionals.Company Description
Laser Shot is a global leader in firearm and force option training solutions. Innovative products incorporate the latest technologies in developing accurate, dependable, and effective use of firearms by military, law enforcement and other public safety professionals.
IT Support Specialist professionals in Houston
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Rick Neudorff
Business Continuity & Emergency Management Dir.