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Hackensack

    POS Support Technician I - Hackensack, United States - United Merchant Services

    United Merchant Services
    United Merchant Services Hackensack, United States

    3 weeks ago

    Default job background
    Description

    bluu Inc. is a provider of payment processing services and a developer of Point of Sales Solutions.

    Location:
    Hackensack, NJ, Duluth, GA, Prospect Heights, IL


    Job Description:


    • Provide phone support; Document all merchant and reseller/agent issues; Resolve all outstanding issues as quickly as possible
    • Prepare/stage POS hardware and software for deployment
    • Maintain POS department equipment and tools
    • Perform hardware repairs as required, both inhouse and in the field
    • Test, evaluate, and document all software/hardware issues
    • Provide training to associates, merchants, and resellers
    • Install and configure software, hardware, cables/wiring, and networks
    • Monitor system performance and troubleshooting issues
    • Provide documentation as required
    Qualifications and Skills

    • Resourcefulness and problemsolving aptitude
    • Excellent communication skills
    • Bilingual in English & Korean
    • POS/PC support related experience preferred
    • Able to work offsite occasionally
    • Business travel may be required
    • Must be able to work flexible working hours
    • Able to lift up to 40 lbs
    Benefits

    • Medical, Dental, and Vision Insurance, 401K matching, Life Insurance
    • PTO, Paid Holidays, Gym Reimbursement, Friday Company Lunch

    Salary Range:
    depends on experience


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