Field Support Technician - New York, United States - Island Computer Products, Inc.

Island Computer Products, Inc.
Island Computer Products, Inc.
Verified Company
New York, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter


Description

ICP - Island Computer Products Inc. is a leading technology solutions systems integrator

provider since 1989, committed to delivering cutting-edge integration solutions to our clients. We are seeking a dedicated Onsite Field Support Technician to join our team and contribute to our mission of providing exceptional integration and support services to our clients in the NYC area.


As a Field Support Technician, you will play a crucial role in ensuring seamless integration of systems and technologies for our clients.

You will be responsible for a range of tasks related to system assessment, configuration, and installation. This role requires strong technical expertise, attention to detail, and excellent communication skills.


Requirements:


  • Reliable selfmotivated individual with the technical skills to resolve technical issues as they arise.
  • Device installations and deinstallations
  • Perform updates, upgrades or new product installations.
  • Experience with system installation, troubleshooting, and repair
  • Experience with System setup and configuration of Operating systems and industry standard software
  • Ability to work with other technical groups to coordinate and validate work flows
  • Available to work past 5 PM and on weekends.
  • Adhere to security policies and procedures
  • Communication with management to keep them abreast of day to day operations as well as changes and issues
  • Customer interface, communication and organizational skills.
  • Valid driver's license and own transportation required, local travel is required.

Qualifications:


  • Highly organized and detailoriented with a strong focus on precision.
  • Excellent communication skills, both written and verbal.
  • Ability to work collaboratively with a partner or independently when required.
  • Effective time management skills to prioritize tasks and meet integration deadlines.

EOE/AAE

Please send resume with salary requirements.

Pay:
From $22.00 per hour


Expected hours:
per week


Benefits:


  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Do you have your own vehicle (Car)

Experience:


  • IT
Field Support: 2 years (required)


License/Certification:

  • Driver's License (required)
- vehicle (Car) available for multi-location local travel? (required)


Ability to Commute:

  • New York, NY (required)

Willingness to travel:

  • 100% (required)

Work Location:
In person

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