Field Support Technician - New York, United States - Island Computer Products, Inc.

Description

ICP - Island Computer Products Inc. is a leading technology solutions systems integrator

provider since 1989, committed to delivering cutting-edge integration solutions to our clients. We are seeking a dedicated Onsite Field Support Technician to join our team and contribute to our mission of providing exceptional integration and support services to our clients in the NYC area.

As a Field Support Technician, you will play a crucial role in ensuring seamless integration of systems and technologies for our clients.

You will be responsible for a range of tasks related to system assessment, configuration, and installation. This role requires strong technical expertise, attention to detail, and excellent communication skills.


Requirements:

• Reliable selfmotivated individual with the technical skills to resolve technical issues as they arise.
• Device installations and deinstallations
• Perform updates, upgrades or new product installations.
• Experience with system installation, troubleshooting, and repair
• Experience with System setup and configuration of Operating systems and industry standard software
• Ability to work with other technical groups to coordinate and validate work flows
• Available to work past 5 PM and on weekends.
• Adhere to security policies and procedures
• Communication with management to keep them abreast of day to day operations as well as changes and issues
• Customer interface, communication and organizational skills.
• Valid driver's license and own transportation required, local travel is required.

Qualifications:

• Highly organized and detailoriented with a strong focus on precision.
• Excellent communication skills, both written and verbal.
• Ability to work collaboratively with a partner or independently when required.
• Effective time management skills to prioritize tasks and meet integration deadlines.

EOE/AAE

Please send resume with salary requirements.

Pay:
From $22.00 per hour


Expected hours:
per week


Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have your own vehicle (Car)

Experience:

• IT

Field Support: 2 years (required)


License/Certification:

• Driver's License (required)

- vehicle (Car) available for multi-location local travel? (required)


Ability to Commute:

• New York, NY (required)

Willingness to travel:

• 100% (required)

Work Location:
In person