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    Travel Industry Sales Executive - Washington DC, United States - Destination Cleveland

    Destination Cleveland
    Destination Cleveland Washington DC, United States

    3 weeks ago

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    Description

    As unapologetic promoters of Cleveland, the Destination Cleveland team works every day to attract visitors, inspire both visitors and locals alike to explore, and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion.

    We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland.

    As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city.

    As a member of the Sales team, the Director, Mid-Atlantic Regional Sales promotes and sells Cleveland to increase convention and event business, helping Destination Cleveland achieve its mission of driving economic impact.

    This position is responsible for all bookings that are 400+ peak room nights or higher in the defined Mid-Atlantic Region (Excluding Affinity Groups and HelmsBriscoe) .

    The Director, Mid-Atlantic Regional Sales applies creative thinking, industry knowledge and an energetic attitude to securing business and is willing and able to work flexible hours on evenings, weekends, and holidays based on client and office demands.

    Position includes no more than 20% travel, including by air when required. Markets and travel expectations are subject to change.

    Develop and implement ongoing strategic proactive prospecting sales plan that includes managing complex and large-scale bookings from beginning to end, including generating lead, sending to convention center and hotel community, turning booking definite, and transitioning to Convention Services.

    Provide the Chief Sales Officer with data and slides as needed for presentations to our stakeholders.

    Must have the ability to adhere to sales standard operating practices (SOPs) as outlined by the Vice President of Sales & Services Operations.

    Attend tradeshows, sales missions, networking meetings and local meetings to solicit convention business. Strong adherence and executive the tradeshow SOPs and requirements for submitting requests for sales trips and tradeshows.

    Act as a strategic thought leader managing the sales process for each business opportunity, actively communicating with community stakeholders.

    Make personal presentations to boards of directors, meeting planners, key decision makers, local contacts, convention delegates and or site selection committees as needed in order to secure leads and/or book business.

    Maintain a thorough working knowledge of intra-city facilities, attractions and services available in the area to customers and act as liaison for the customer.

    Coordinate and conduct site inspections in Cleveland, where the position will be required to execute site tours in our city, showcasing facilities and attractions partnering with Activations for elevated meetings.

    Maintain existing and past account relationships through proactive outreach to maintained book of business in an effort to rebook business.

    Document exemplary information into customer relationship management tool (CRM) and manage database through ongoing audits.
    Work within the established SOPs related to convention sales.
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Bachelor's degree and 8+ years sales account experience OR 10+ years equivalent relevant work experience.
    Expert level relationship building and management skills.
    Proficient knowledge of computer systems and sales-related software applications, specifically Microsoft Office PowerPoint, Excel and Word.

    Strong ability to solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists.

    Must be flexible, resourceful and possess a keen ability to find solutions to book business into Cleveland
    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Viewing computer monitors
    Standing for community functions, presentations, trade shows, etc.
    Traveling to other locations to represent Destination Cleveland and represent Cleveland as a destination.
    Individual satellite home/remote office. Finalists will be required to complete a case study to show their ability to executive-level sales presentation/proposal.
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