Staff services Analyst - Sacramento, United States - State of California

Description

Job Description and Duties

THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE.

THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE.

We are looking for a motivated and dedicated individual, who has an inquisitive nature, possesses good time management, creative, and critical thinking skills.

The incumbent will work in a confidential and dynamic environment, with a variety of stakeholders and technical team members.

Under supervision of the Staff Services Manager I, the Staff Services Analyst (SSA) serves as the single point of contact (SPOC) for the Labor Market Information Division (LMID) on a variety of administrative and business operation functions.

The SSA along with management oversight is responsible for leading the division's Emergency Response Team, coordinating emergency response trainings, and serving as the division's Safety Single Point of Contact (SPOC).

The SSA also serves as a SPOC for the LMID field staff located throughout the state and provides support services to meet their business and operational needs.

The SSA serves as a consultant to divisional staff and management in the resolution of business and operational issues; and coordinates with the appropriate Employment Development Department (EDD) entities on behalf of the LMID relating to operational needs and Policy, Accountability and Compliance Branch activities.

The incumbent gathers and analyzes information, develops relevant materials and handouts, and provides presentations and training, both independently and with other Division staff.

The SSA is also responsible for working with other Division Services Team staff to provide back-up support on other business and operations functions and assisting with special projects of a business or operational services nature (i.e. HR/Personnel inquiries).

This position is headquartered in Sacramento and may be eligible for telework under EDD's telework policy. California Government Code Section 14200 requires employees to reside in California to telecommute. Employees are required to report to their headquarters office, as needed. Travel expenses to and from the assigned headquarters are the responsibility of the employee.

The office is located at 9323 Tech Center Drive, Suite 1000, Sacramento, CA 95826 with free parking and close to light rail service.

You will find additional information about the job in the Duty Statement.

Working Conditions

Visa Sponsorship

This position is not eligible for visa sponsorship.

Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment.

Temperature controlled office environment, cubicle, travel may be required.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• 
  STAFF SERVICES ANALYST

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details


Job Code #:
JC-430845


Position #(s):

Working Title:
Division Services Team Analyst Division Services Team Analyst


Classification:

STAFF SERVICES ANALYST
$3, $4,561.00 A

$3, $4,933.00 B

$4, $5,916.00 C

# of Positions:

1


Work Location:
Sacramento County


Telework:
Hybrid


Job Type:
Permanent, Full Time


Work Shift:
8:00 am - 5:00 pm


Work Week:
Monday - Friday

Department Information

The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations.

For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State.

In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks.

Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD.


Department Website:
Special Requirements

It is strongly encouraged to apply through your CalCareer Account at

Please only submit ONE application.

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following:

• Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678.
• Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678.
• Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
• Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.

Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 5/16/2024

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).

SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.

Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included.

If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Employment Development Department


Attn:
Job Control # 430845

Human Resource Services Division, MIC 54

PO Box 826880

Sacramento, CA

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Employment Development Department


Attn:
Job Control # 430845

EDD/Human Resource Services Division (6th floor solar)

722 Capitol Mall

Sacramento, CA 95814

08:00 AM - 04:30 PM

Required Application Package Documents

The following items are required to be submitted with your application.

Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -A Statement of Qualifications (SOQ) is Required.

Please see "Statement of Qualifications Requirements" section for more information about the SOQ.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Knowledge of:

Principles, practices, and trends of public and business administration, management, and supportive staff services such as budgeting, personnel, and management analysis; and governmental functions and organization.

Ability to:

Reason logically and creatively and utilize a variety of analytical techniques to resolve complex governmental and managerial problems; develop and evaluate alternatives; analyze data and present ideas and information effectively; consult with and advise administrators or other interested parties on a wide variety of subject-matter areas; and gain and maintain the confidence and cooperation of those contacted during the course of work.

Benefits

Benefit information can be found on the CalHR website, , and the CalPERS website,

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.


Department Website:

Hiring Unit Contact:
Sivi Smith

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled.

You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer


California Relay Service:
TTY), Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Statement of Qualifications Requirements

A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process.

On a single page, write the following two questions and your response. Title the page "Statement of Qualifications".

• Please describe how your experience, skills, and/or education makes you the best candidate for this position.
• Describe your experience working effectively and efficiently under pressure. How do you adapt to change, manage stress, and prioritize work requiring a quick turnaround?

Background Investigation Requirement

The position(s) may require an applicant to pass a background investigation.

However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment.

The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department.

The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s).

The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies.

Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified."


ADDITIONAL DEPARTMENT INFORMATION:
The Employment Development Department may require a new probation in accordance with applicable probationary period rules.

Click on the link to complete the

Employment Development Department Recruitment Survey:
EDD Recruitment Survey

Merit System Principles

Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place.

Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.