Staff Services Analyst - Sacramento County, CA, United States - Department of Consumer Affairs

Department of Consumer Affairs
Department of Consumer Affairs
Verified Company
Sacramento County, CA, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Under the supervision of the Staff Services Manager I (SSM I) in the Program Support Division (PSD) of the Consumer Assistance Program (CAP), the Staff Services Analyst (SSA), onsite and virtually performs duties related to quality assurance, staff onboarding, training, procedure development, and process improvement.


Under the general direction of the Staff Services Manager I (SSM I) in the Program Support Division (PSD) of the Consumer Assistance Program (CAP), the Associate Governmental Program Analyst (AGPA), will independently perform duties (onsite and virtually) related to quality assurance, staff onboarding, training, procedure development, and process improvement.


  • Please refer to the "Application Instructions" and "Additional Information" for instructions on how to apply*.

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In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.
You will find additional information about the job in the
Duty Statement.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

  • STAFF SERVICES ANALYST

  • ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
Additional Documents

  • Job Application Package Checklist
  • Duty Statement
Position Details


Job Code #:


  • JC429615
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Position #(s):


XXX

XX
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Working Title:


Quality Assurance and Training Analyst

Classification:


  • STAFF SERVICES ANALYST
$3, $4,561.00 A
$3, $4,933.00 B
$4, $5,916.00 C

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Shall Consider:


ASSOCIATE GOVERNMENTAL PROGRAM ANALYST
- $5, $7,114.00 A


# of Positions:


  • Multiple
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Work Location:


  • Sacramento County
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Telework:


  • Hybrid
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Job Type:


  • Permanent, Full Time
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Facility:


  • Bureau of Automotive Repair
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Work Shift:

  • 08:00 AM 05:00 PM
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Work Week:


  • Monday
  • Friday
  • Department Information
  • The Bureau of Automotive Repair's mission is to protect and serve California consumers by ensuring a fair and competitive automotive repair marketplace and administering a model motor vehicle emissions reduction program.
  • This position is located in Rancho Cordova, CA.
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Free Parking

  • The Department of Consumer Affairs (DCA) has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees. DCA is committed to diversity, equity, inclusion, and accessibility in carrying out its consumer protection mission, and DCA solidifies this commitment starting with its recruitment efforts. DCA enriches its diversity through a workforce that reflects the population it serves, delivers successful results through inclusive team work where all contributions are valued, ensures every employee receives fair opportunities to succeed, and enables all employees to do their best by providing access to tools, resources, information, equipment and career development.
  • Application Instructions
Final Filing Date: 5/20/2024

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Who May Apply

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process.

Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
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How To Apply
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Address for Mailing Application Packages
Department of Consumer Affairs

  • Attn: Recruitment Technician, 646, JC #429615, FFD; 5/20/2024
-1625 North Market Blvd., Suite N-321

  • Sacramento, CA 95834

Address for Drop-Off Application Packages
Department of Consumer Affairs

  • Recruitment Technician, 646, JC #429615, FFD; 5/20/2024
-1625 North Market Blvd., Suite N-321

  • Sacramento, CA 95834
  • Please note: The drop off location may be non operational on weekends and holidays.
-08:00 AM - 05:00 PM


Required Application Package Documents

Please see the "Statement of Qualifications Instructions" below.


Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview.

The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
Positive attitude and highly motivated.

  • Have excellent customer service skills.
  • Ability to analyze information and make
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