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    Guest Service Representative - Stow, United States - Group Management Services

    Group Management Services
    Group Management Services Stow, United States

    1 week ago

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    Description
    Guest Service Representative
    Stow, OH


    Hampton Inn is currently seeking part-time Guest Service Representatives in Stow, Ohio. In this role, you will be responsible for checking guests in/out, responding to guest's requests and all other duties assigned.

    The right candidate will have:
    • Previous experience working a front desk in a hotel setting strongly preferred
    • Previous customer service experience required
    • Available to work a flexible schedule including evenings, weekends, and holidays required
    Our Guest Service Representatives will:
    • Ensure the highest level of guest satisfaction by offering friendly attentive service
    • Resolve guest problems quickly, efficiently, and courteously
    • Greet customers immediately with a friendly and sincere welcome
    • Maintain, monitor, and update group information on the hotel's records as necessary
    • Process guest check-in and check-out smoothly and correctly
    Pay: Dependent on experience
    If you are interested in this position, please submit a current resume today


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