-
Customer Service Representative
2 weeks ago
Odyssey Logistics & Technology Corporate Portage, United States**See yourself at Odyssey** · Join the team as our new Customer Service Representative · **Who We Are & Why We're Hiring** · Odyssey Specialized Transport and Warehouse, is comprised of two subdivisions, Area Transportation and Roll & Hold Warehousing, offering flatbed trucking a ...
-
Customer Service Representative
6 days ago
Cordell's Automotive Portage, United States**Cordell's Automotive wants you to join their team** · Come join this growing team where your work will be noticed, appreciated and rewarded We offer on the job training with the opportunity for growth within our company. We strive for top tier customer satisfaction and place th ...
-
Associate Customer Service Representative
2 weeks ago
Stryker Corporation Portage, United StatesWhy customer service at Stryker? · Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supp ...
-
Outbound customer service representative
2 weeks ago
Sapphire Innovations Summit, United StatesOutbound Customer Service Representative (m/f/d) Sales Support · We are looking for you as an Outbound Customer Service Representative (m/f/d) Sales Support for our location in Berlin-Weißensee in full-time, part-time, or as a mini-job. · You enjoy picking up the phone and having ...
-
Service Representative
2 weeks ago
Fusion Dynamics Broadview, United StatesThe MERKUR PRIVATBANK KGaA, based in Munich, is the only German bank that is both owner-managed and publicly listed. With a balance sheet total of over 3.2 billion EUR, it is one of the largest owner-managed financial institutions in Germany. Since 2005, Dr. Marcus Lingel has bee ...
-
Customer Service Representative
19 hours ago
Nest International Inc Mantua, United StatesNEST is the pioneer of the Integrated Facilities Management (IFM) industry. Since 1994, we've embarked on a journey with our clients to bring true cost savings with industry-leading technology and operational excellence—all while maintaining your brand image. Finding an IFM partn ...
-
Customer Service Representative
1 week ago
Vontier Corporation Stow, United StatesCompetitive Earning Potential: $17 Hour $300 Hiring Bonus Annual Company Bonus/ Gainshare 10:00 A-6:30 P ET Weekdays Only This position will work on a hybrid schedule: Tuesdays through Thursdays at our headquarters in Stow, OH, and Mondays and Friday Customer Service, Customer Se ...
-
Customer Service Representative
1 week ago
Vontier Corporation Stow, United StatesCompetitive Earning Potential: $17/ Hour $300 Hiring Bonus Annual Company Bonus/ Gainshare Noon-8:30 P ET Weekdays Only This position will work on a hybrid schedule: Tuesdays through Thursdays at our headquarters in Stow, OH, and Mondays and Fridays Customer Service, Customer Ser ...
-
Customer Service Representative
1 day ago
Circle K Stores, Inc. Stow, United StatesStore : 750 Steels Corners Rd, Stow, Ohio 44224 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work Customer Service Representative, Cust ...
-
Guest Service Representative
1 week ago
Group Management Services Stow, United StatesGuest Service Representative · Stow, OH · Hampton Inn is currently seeking part-time Guest Service Representatives in Stow, Ohio. In this role, you will be responsible for checking guests in/out, responding to guest's requests and all other duties assigned. · The right candid ...
-
Customer Service Representative
1 week ago
Vontier Corporation Stow, United StatesCompetitive Earning Potential: $18.50/Hour + $300 Hiring Bonus + Annual Company Bonus/Gainshare · Noon-8:30P ET Weekdays Only · This position will work on a hybrid schedule: Tuesdays through Thursdays at our headquarters in Stow, OH, and Mondays and Fridays from home. · At Matco ...
-
Customer Service Representative
4 days ago
TEKsystems Hudson, OH, United StatesCustomer service Representatives Needed · Description: · Typical Day: · • Providing customer service to clients/drivers by answering inbound calls: 4 types · 1. Accident Claims · 2. Setting up Rentals · 3. Glass Claims · 4. Roadside Assistance · • Obtain and document all require ...
-
Customer Service Representative
1 week ago
PrideStaff Stow, United StatesJob Description · Job DescriptionCustomer Service Representative - HYBRID · Pay: $17.00 per hour · Shift: 10:00 AM – 6:30 PM · Off Site Monday and Friday, In office Tuesday, Wednesday and Thursday · Key Responsibilities · Answer calls and assist with questions from franchise dist ...
-
Customer Service Representative
3 weeks ago
Sapphire Technologies Cleveland, OK, United States FreelanceOur client in the service industry is looking for several customer service representatives / call center agents (m/f/d) in full-time and part-time in Cleveland, OK. · Your responsibilities: · - Receiving and processing calls in customer service and secretarial services in German ...
-
Customer Service Representative
1 week ago
Skyline Solutions Medina, United StatesRexel. Feel the energy. Welcome to Rexel, where a world full of opportunities awaits you. This is not just a job, it's a real mission. Join us in leading the way in the context of energy transition and digitalization, alongside our customers. You'll be part of a team full of stre ...
-
Customer Service Representative
1 week ago
NovaWorks Gates Mills, United StatesRexel. Feel the energy. · Welcome to Rexel. Here, a world full of possibilities awaits you. Not just a job, but a real mission. Join us in leading the way in the context of energy transition and digitalization alongside our customers #fastforward. And you'll be right in the middl ...
-
Customer Service Representative
3 weeks ago
Matrix Dynamics South Euclid, OH, United States Freelance**Welcome to Rexel** The Rexel Group is one of the world's leading electrical wholesalers with approximately 26,000 employees in 25 countries. In Germany, we have around 1,300 employees who are dedicated to providing excellent customer service. We supply customers from industry, ...
-
Temporary Customer Service Representative
1 week ago
National Van Lines, Inc. Broadview, United StatesTEMPORARY CUSTOMER SERVICE REPRESENTATIVE · At National Van Lines we understand the stresses and worries of long-distance moving. We provide full-service moving, packing and storage services for all our residential or commercial long-distance moving clients. Our goal is to delive ...
-
Member Service Representative
1 week ago
Akron Area YMCA Cuyahoga Falls, United States· (The YMCA is an Equal Opportunity Employer) · POSITION SUMMARY: · This position supports the mission of the Y, a nonprofit mission focused and cause driven organization whose cause is: Strengthening the foundations of community through youth development, healthy living and so ...
-
customer service representative
1 week ago
Family Dollar Cuyahoga Falls, United StatesFamily Dollar BAILEY RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register ...
Customer Service Representative - Stow, United States - Vontier
Description
Competitive Earning Potential:
$17-$18.50/Hour + $300 Hiring Bonus + Annual Company Bonus/Gainshare
2:30P-11P ET Weekdays Only
This position will work on a hybrid schedule: Tuesdays through Thursdays at our headquarters in Stow, OH, and Mondays and Fridays from home.
As a Customer Service Representative, you'll be the vital link between our dynamic sales force and the Matco Tools corporate offices.
Your role is more than just answering calls; it's about creating lasting relationships, solving problems, and ensuring our customers have the tools they need to succeed.
Why Join Our Team?Empowerment:
You'll be the go-to resource for our franchised distributors, District Managers, Regional Managers, and commercial customers. Your expertise will directly impact their success.
Continuous Learning:
We invest in your growth. Expect ongoing training, workshops, and opportunities to expand your skill set.
Career Exploration:
Matco Tools isn't just a job; it's a journey. Explore different paths within our organization and chart your course for success.
Enhanced Skills:
Develop your customer service prowess. You'll master the art of providing accurate product information, pricing details, and availability updates.
What You'll Be Doing
Guiding Tool Selection:
Assist our franchised distributor customers in choosing the right automotive tools and toolboxes. Your expertise will empower them to make informed decisions.
Inbound Calls:
Be the friendly voice on the other end of the line. Handle inquiries, provide pricing details, share part numbers, troubleshoot issues, and offer basic credits.
Technical Support:
Become the product encyclopedia You'll provide information and specifications from our Matco Tools catalog and those of our trusted suppliers.
Order Management:
Efficiently input orders using our internal software systems. Accuracy and attention to detail are your superpowers.
Collaboration:
Work closely with the Customer Service team. Together, you'll tackle open questions, resolve challenges, and ensure seamless communication.
Cross-Functional
Problem-Solving:
Engage with subject matter experts across departments. Your ability to bridge gaps and find solutions will be invaluable.
Other Adventures:
As part of our dynamic team, you'll take on additional responsibilities as needed. Adaptability is key
Qualities We Value
Empathy:
Understand our customers' needs and provide personalized solutions.
Communication:
Clear, concise, and friendly – your words matter.
Resourcefulness:
Think on your feet and find creative solutions.
Team Player:
Collaboration fuels our success.
To thrive in this role, you'll need:
Education:
High school diploma or GED equivalent.
Availability:
Flexibility to work from 2:30 PM to 11:00 PM ET, Monday to Friday.
Experience:
At least 1 year of call center experience or equivalent experience in dealing with customers.
Automotive Knowledge:
On-the-job experience working with general automotive mechanics is a plus.
Bonus Points:
ASE certification, automotive experience, tool familiarity, or a related trade school degree.
Required Competencies
Tech Savvy:
Intermediate use of PC and keyboard.
Effective Communication:
Strong verbal and written skills
Problem-Solving:
Interpret customer issues, troubleshoot, and translate them into resolutions while maintaining a positive attitude
Empathetic Professionalism:
Understand customer concerns while maintaining a professional demeanor
Quick Learner:
Adapt and learn swiftly on the job
Multitasking Ninja:
Thrive in a fast-paced office environment
Phone Etiquette:
Answering calls is a primary function of the position.
Join the Matco Tools Family
At Matco Tools, we're more than just tools; we're a community of passionate individuals committed to excellence. If you're ready to make an impact, grow your skills, and be part of something bigger, apply today
Matco Tools is a proud member of Vontier Corporation, offering competitive benefits, career development, and a supportive work environment. .
#LI-JH1
Matco Tools, a wholly owned subsidiary of Vontier Corporation, is a distributor of quality professional automotive equipment, tools, and toolboxes.
Matco began operation in 1946 and, since 1979, has sold products directly to professional mechanics, enthusiasts, and those who value quality tools through a network of independent franchised mobile distributors who operate in all 50 states, Puerto Rico, and Canada.
Products are also sold to central purchasing operations and other institutional customers through industrial sales representatives and via the internet.
Matco is a franchising company, a distribution company, a financing company, a manufacturer of industry leading toolboxes, and a leading supplier of automotive technology solutions employing approximately 600 associates in the United States, Puerto Rico and Canada.
For more information on Matco Tools, visitBENEFITS
Annual bonuses/incentives (depending on position)
Immediate company benefits (medical, dental, vision, life, etc.)
401k with company match
401k defined contribution after 1 year of service
High level of employee engagement
Walking path and gym equipment onsite
Food trucks on site during the summer
Dress for your day - every day casual/jeans
Employee discounts
15 days vacation + 4 floating holidays + 8 paid holidays
Paid maternity & paternity leave
Tuition reimbursement
Student loan payment assistance
Hybrid work environment (2 days remote)
Annual Day of Caring for employees to volunteer
Discounts on tools
Annual team building events
WHO IS VONTIER
Vontier (
NYSE:
VNT) is a global industrial technology company uniting critical mobility and multi-energy technologies and solutions to meet the needs of a rapidly evolving, more connected mobility ecosystem.
Leveraging leading market positions, decades of domain expertise and unparalleled portfolio breadth, Vontier enables the way the world moves – delivering smart, safe, and sustainable solutions to our customers and the planet.
Vontier has a culture of continuous improvement built upon the foundation of the Vontier Business System and embraced by over 8,500 colleagues worldwide.
Additional information about Vontier is available on the Company's website at ."Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law."
