Jobs
>
New York City

    IT Customer Support Technician - New York, United States - Macpower Digital Assets Edge

    Macpower Digital Assets Edge
    Macpower Digital Assets Edge New York, United States

    2 weeks ago

    Default job background
    Description

    Jo Summary:
    A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints.

    They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.


    Roles & Responsibilities:
    Respond promptly and professionally to incoming telephone calls, chats, and tickets. Assist with order problems, exchanges, edits, and tracking. Develop knowledge of products, services, etc and effectively convey this information to customers. Understand and resolve compliance issues in accordance with policies and procedures.

    Be an active team member and support overall teamwork and morale Adhere to all established procedures, policies, and safety rules.

    Maintain established performance levels.


    Minimum Qualifications:
    Completed Secondary Education Experience working in customer service-related work. Basic understanding of customer relationship management (CRM) software. Ability to effectively communicate over the phone and via email. Customer service skills and professionalism with a strong ability to diffuse customer concerns.
  • InfoTran Engineers & Architects , P.C.

    IT Support Technician

    1 week ago

    InfoTran Engineers & Architects , P.C. East Orange, United States

    Since its foundation in 2007, INFOTRAN Engineers & Architects, P.C. (INFOTRAN) has been providing comprehensive Architectural & Engineering Design, Construction Management & Inspection, Traffic and Transportation Engineering, and Condition Assessment services to the public/privat ...

  • Macktez

    IT Support Technician

    5 days ago

    Macktez New York, United States

    **About Macktez** · Macktez was founded in 1996 by Noah and Michael, our current CEO and COO. We are a small but mighty team who believe in building lasting relationships with clients as well as Team members. Many of our Clients and Team members have been with us for over 10, 15, ...

  • Sirus Technology Solutions

    IT Support Technician

    1 week ago

    Sirus Technology Solutions Holland, United States

    Sirus is looking for select individuals to join our team of highly capable engineers to help build out, maintain, and troubleshoot the infrastructure for our portfolio of long standing customers. You will be part of a talented team of engineers that demonstrate superb technical c ...

  • Frito-Lay North America

    Production Support Technician

    1 week ago

    Frito-Lay North America York, United States

    **Job Description Production Support Technician (PST)** · Frito-Lay is seeking committed individuals to join our team as a PST, where you will support the packaging department through the following tasks: · - Equipment cleaning during changeovers · - General Sanitation use light ...

  • Blackstone Technology Group

    Customer Support Technician

    1 week ago

    Blackstone Technology Group New York, United States

    **New York**, **NY** **10018*** · Posted: 05/06/2024 · Employment Type: 6-9 Month Contract · Job Category: Technician · Job Number: 26821 · Pay Range: $30/hr - $35/hr · Workplace Type: On-site · - Job Description- Blackstone Talent Group, an award-winning technology consulting an ...

  • Tekwissenllc

    Deskside Support Technician

    1 week ago

    Tekwissenllc New York, United States

    **Important Notes**: · - This is 12 months W2 contract position with possible contract extension and contract to hire based on performance. · - Shift start time and end time? 8-5 M-F + afterhours stand-by. · - Must have MAC Skills and experience, MAC OS, Windows 10/11. · **Day to ...

  • AbelCine

    IT Support Technician

    6 days ago

    AbelCine Brooklyn, United States

    AbelCine is a full-service equipment and technology provider to the broadcast, production, and new media industries. We offer sales, finance, training, rental, and tech services to our professional customer base with offices in New York, Chicago, and Los Angeles. · We are current ...

  • TekwissenGroup

    Desktop Support Technician

    6 days ago

    TekwissenGroup Jersey City, United States

    **Important Notes**: · - This is a 12 months W2 contract position and based on the performance there are possible contract extensions and contract to hire possibilities. · - Shift start time and end time? 8-5 M-F + afterhours stand-by · - This is an onsite position. · **Responsib ...

  • Sophus Info

    Trading Deskside Support Technician

    1 week ago

    Sophus Info New York, United States

    **Job Details**: · Potential start date - 1st week of May '24 · **Skills - L1-L2 Desk Side Support with Trading floor or Institutional Banking support experience (min 2 years+)** · **This is a long-term assignment, at least 12-18 months and beyond.** · Regards to apps and skills ...

  • Red Knight Solutions, LLC

    IT Field Support Technician manhattan

    2 days ago

    Red Knight Solutions, LLC Manhattan, United States

    Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. · **Benefits**: · - $40 per call/$5 per call per diem ...

  • TRITECH Communications

    It/av Support 2nd Tier Technician, Operations

    2 days ago

    TRITECH Communications Manhattan, United States

    Day to day on-site AV & VTC production &operations **AV/Technical knowledge of current conference room technology (Crestron controllers, Microsoft Teams and Skype) ** Preventative maintenance room checks each day (start and finish). Basic equipment tests. **AV setup for executive ...

  • ASAP/NetSource

    Computer Desktop Support Technician

    1 week ago

    ASAP/NetSource Brooklyn, United States

    **Responsibilities** · - Address user tickets regarding hardware, software and networking · - Ask targeted questions to diagnose problems · - Guide users with simple, step-by-step instructions · - Conduct remote troubleshooting · - Test alternative pathways until you resolve an i ...

  • NYC Careers

    Information Technician Support

    1 week ago

    NYC Careers Queens, United States

    **Information Technician Support**: · - Apply**Information Technician Support**: · - Agency: BOROUGH PRESIDENT-QUEENS · - Posted on: 05/09/2024- Job type: Full-time · Location · QUEENS · - Title Classification: No exam required · Department · Borough President - Queens · - Salary ...

  • First Tek, Inc.

    IT Support Technician

    1 day ago

    First Tek, Inc. New York, United States

    Position: IT Support Technician · Location: New York (Monday – Thursday) · A major entertainment company has an opportunity available for an IT Operations Specialist to assist with on-site desktop support. This technician will work closely with N-Tech Operations and Support Speci ...

  • TekwissenGroup

    IT Support Technician

    1 day ago

    TekwissenGroup Tarrytown, United States

    **Important Notes**: · - This is 12 months W2 contract position with possible extensions and contract to hire. · - Work Schedule: 10am to 7pm / 40 hours per week · - This is a non-driving/onsite role. · **Job Role/Duties**: · - As a Field Engineer 3, you will perform activities a ...

  • Velocity Search Group

    IS Support Technician

    3 days ago

    Velocity Search Group New York, United States Full time

    Our client, a professional services company located in Battery Park, NY is seeking an IT Support Technician. The IS Support Technician provides second level support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objective ...

  • GEM Technologies

    IT Support Technician

    1 week ago

    GEM Technologies New York, United States

    Job Description · Job DescriptionGEM Technologies is seeking an experienced IT Support Technician to join our growing team. As an MSP and technology consulting firm, we are committed to delivering top-of-the-line solutions to our clients. Now, we need an IT Support Technician who ...

  • GEM Technologies

    IT Support Technician

    6 days ago

    GEM Technologies New York, United States

    GEM Technologies is seeking an experienced IT Support Technician to join our growing team. As an MSP and technology consulting firm, we are committed to delivering top-of-the-line solutions to our clients. Now, we need an IT Support Technician who can help us take this commitment ...

  • Dave & Buster

    Support Technician

    6 days ago

    Dave & Buster Atlantic City, United States

    Job Description: · Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome · Dave & Buster's offers an attra ...

  • SUNY Brockport

    IT Support Technician

    5 days ago

    SUNY Brockport New York, United States Full time

    Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The Unive ...