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New York City

    Operations Associate - New York, NY, United States - TemPositions

    TemPositions
    TemPositions New York, NY, United States

    1 day ago

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    Temporary
    Description

    With direction and guidance from the shift supervisor, community associates will deliver on-site trauma-inform social services at city sanctuary hotels throughout New York City.

    Working cooperatively with hotel operations and security staff, community associates will welcome and engage migrant and asylum-seeking single adults, families with children, or adult families (without children) as they enter the sanctuary hotel and navigate New York City.

    Community Associates will complete culturally sensitive assessments to identify strengths, barriers, and service needs; and coordinate with City agencies, immigration services, and other community-based organizations.


    Schedule:
    Twelve-hour day or evening shifts
    ~ Community associates will carry caseloads of 25 individuals or families and will be responsible for tasks
    ~ Culturally sensitive registration, intake, roster tracking, and assessment
    ~ Bilingual Spanish/English case management (preferred)
    ~ Referrals to community-based programs and organizations
    ~ Coordination with the NYC Department of Education (DOE) on student registration, school placement, attendance, transportation, and troubleshooting as needed.
    ~ Referrals to ESL instruction
    ~ Medical care coordination
    ~ Coordination with the Mayor's Office of Immigration Affairs (MOIA)
    ~ Referrals to immigration legal services
    ~ Bachelor's degree or relevant social services experience with people who are vulnerable and have experienced significant trauma.
    ~ Basic understanding of immigration laws and procedures
    ~ Fluent in English and Spanish (written and spoken)
    ~ Bachelor's degree in social work or other human services field + two years of relevant experience working with people who are vulnerable and have experienced significant trauma.
    ~ Knowledge of immigration laws and regulations
    ~ Understanding of child development and child welfare
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