Jobs
>
Tempe

    Senior Manager, SMB Account Management - Tempe, United States - DoorDash

    DoorDash
    DoorDash Tempe, United States

    1 week ago

    DoorDash background
    Description

    About the Role

    You will manage team managers and members of the IAM department. Team managers each have 8-10 Success Managers who own books of business averaging 200 merchants each. These merchants are high-value SMB merchants with whom we are seeking to increase partnership and product portfolio adoption, to create longevity of success on the account. You will spend your ramping period (first 90 days) managing a large team of reps and team leads, to understand the experience of a team manager, and to get to know our ICs and merchants better. Upon being fully ramped, you will share the Sr. Manager responsibilities with peers, including but not limited to completing weekly, department OKR reports, spearheading IAM initiatives and executing against them, and strategizing for department success in current quarter goals. You'll begin to take on cross-functional liaison duties, speaking to the interests and efforts of IAM with partnering departments seeking outcomes with our merchants.

    You will report into the current Senior Manager on our Inside Account Management team in our SMB Post Sales organization.

    You're excited about this opportunity because you will...

  • Goal Attainment & Driving Growth: Be responsible for OKR attainment at the department level, uphold and ensure manager adherence to performance standards for rep KPIs. You will support your cohort managers and team leads in hitting goals through various tactics / strategies (joining Mx meetings, coaching, prioritizing, etc.)
  • People Leader & Strategist: You serve as a voice for your team in challenging org wide conversations. You act as the DRI for C/M-suite escalations, coordinating action with managers and SPMs then providing updates to leadership. You lead team meetings and cultivate a positive environment for your team. You
  • Project Management: You lead or delegate/ oversee IAM-wide initiatives (e.g., product or people topics) that impact the entire organization. You build a robust cross-functional network that you can lean on. You engage through comments and follow up on any action items on other regions for any initiatives you oversee.

    • We're excited about you because...

  • Expertise & Experience: You have a Business Degree and/or PMP Certification. You have at least 2 years' minimum experience leading post sales or account management teams, bonus if you've managed managers.
  • Skills: Experience establishing communication and engagement with prospects, with a demonstrated history in GTM strategies and initiative creation and execution.
  • You're a Learner: You thrive in environments of ambiguity, in which you constantly learn new skills and provide creative solutions.
  • You're an Owner: You accept nothing less than the best from yourself everyday, and own your place and role in the company with accountability and a collaborative mindset.
  • Swire Coca-Cola

    Account Manager

    1 week ago

    Swire Coca-Cola Tempe, United States

    Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors, and re ...

  • Delta Wye Electric

    Sales Account Manager

    1 week ago

    Delta Wye Electric Tempe, United States

    **ACCOUNT MANAGER | JOB DESCRIPTION** · - Phoenix, AZ_ · **About the Company** · Delta Wye Electric is a full-service, industrial electrical contractor, supplying almost every electrical need—from design to maintenance and everything in between—for the industrial customer Founded ...

  • Ryder System

    Strategic Account Manager

    1 week ago

    Ryder System Tempe, United States

    **Summary** · The Freight Brokerage Account Manager will be responsible for operating and supporting a portfolio of new and existing customers through the development of transportation providers. Develop a carrier coverage strategy and have full autonomy for supporting a customer ...

  • Phoenix Formulations

    Customer Account Manager

    1 week ago

    Phoenix Formulations Tempe, United States

    INW Phoenix Formulations is currently seeking an experienced Accounts Manager. We are looking for a positive, professional, who is honest, detail oriented, organized and who has the ability of managing and providing exceptional customer service to multiple accounts, each with upw ...

  • Cobalt Robotics

    Embedded Account Manager

    1 week ago

    Cobalt Robotics Tempe, United States

    At Cobalt Robotics, our indoor robots work together with human operators to keep our customers safe. We patrol 24x7 to help prevent break-ins and give our customers visibility over their space, their assets, and their data. Cobalt's team comprises renowned technologists and secur ...

  • OnePoint Patient Care

    Account Manager, Client Services

    1 week ago

    OnePoint Patient Care Tempe, United States

    Our Company: · OnePoint Patient Care · Overview: · As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their ...

  • U.S. Bank National Association

    Fund Custody Account Manager

    1 week ago

    U.S. Bank National Association Tempe, United States

    At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...

  • Genesis Global Group

    Entry-level Account Manager

    5 days ago

    Genesis Global Group Tempe, United States

    **Job Summary**: Medical Diagnostic Laboratories (MDL), a member of Genesis Global Group, is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illness ...

  • MDS Communications

    Account Manager

    4 days ago

    MDS Communications Mesa, United States

    **Company Description**:MDS Communications is one of the nation's leading telephone fundraising firms, providing services for many well-known humanitarian non-profits such as Operation Smile, Habitat for Humanity, Feeding America, Heifer International, and prominent Christian min ...

  • GPS Insight

    Account Manager

    3 days ago

    GPS Insight Scottsdale, United States

    **Who We Are **GPS Insight** offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, fie ...

  • Arcoro

    Account Manager

    5 days ago

    Arcoro Scottsdale, United States

    **Why Arcoro?** · Want to make an impact? We do too. Come join our team of bridge builders. **With** **full-time hybrid work (2 day minimum)** **in Scottsdale, Arizona**. Arcoro helps to lead high-compliance organizations to automate paper processes and build their bridge to bett ...

  • Arcoro

    Account Manager

    1 week ago

    Arcoro Scottsdale, United States

    **Why Arcoro?** · Want to make an impact? We do too. Come join our team of bridge builders. **With** **full-time hybrid work (2 day minimum)** **in Scottsdale, Arizona**. Arcoro helps to lead high-compliance organizations to automate paper processes and build their bridge to bett ...

  • Asset Marketing Services, LLC

    Account Manager

    5 days ago

    Asset Marketing Services, LLC Scottsdale, United States

    **Account Manager - Inside Phone Sales** · **Company Overview**: · Asset Marketing Services, LLC (AMS) is a leading direct-to-consumer collector platform, currently focusing on high-end collectibles and bullion. We offer a curated selection that ranges from ancient artifacts to v ...

  • Genrose Insurance

    Account Manager

    5 days ago

    Genrose Insurance Scottsdale, United States

    Small insurance brokerage in Scottsdale is looking for a personal lines account manager to join our growing team of insurance professionals. Work directly with our great team of agents to sell policies, answer questions, and help build strong relationships with our clients. We ar ...

  • Amazon Services LLC

    Program Manager, Account Health Rating Product Team

    2 days ago

    Amazon Services LLC Tempe, United States

    3+ years of program or project management experience · - 3+ years of defining and implementing process improvement initiatives using data and metrics experience · - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL · - Experience using data and metrics to d ...

  • PHOENIX WELDING SUPPLY

    Outside Sales Account Manager

    1 week ago

    PHOENIX WELDING SUPPLY Mesa, United States

    Job Summary: · The Outside Sales Account Manager position is responsible for achieving all sales and revenue generating targets of Phoenix Welding Supply's ("PWS") within a defined territory to current and new customers. This role is responsible for developing and implementing a ...

  • AB Staffing Solutions

    Account Manager

    3 days ago

    AB Staffing Solutions Gilbert, United States

    **Account Manager** · Join AB Staffing Solutions, a respected local company with over 21 years of experience. We have consistently been recognized by Inc. 5000 as one of America's fastest-growing private companies, featured on the Forbes' list of America's Best Recruiting Firms i ...

  • Progress Residential

    Accounts Receivable Manager

    5 days ago

    Progress Residential Scottsdale, United States

    Looking for an opportunity with a dynamic, fun, and goal-oriented company? We're growing quickly and we're looking for some not-so-typical talent to join our team. · Progress Residential is the largest providers of high-quality, single-family rental homes in the United States. Wi ...

  • HUB International

    Associate Account Manager

    2 days ago

    HUB International Scottsdale, United States

    The Associate AM will provide professional, courteous service to our customers, producers, and company personnel. With a positive attitude, the Account Representative will provide a high level of support in obtaining, maintaining, expanding, and servicing our employee benefits ac ...

  • HIGHLAND CABINETRY INC

    Account Manager

    1 week ago

    HIGHLAND CABINETRY INC Phoenix, United States

    Highland Cabinetry is exploding with opportunity for experienced Account Managers, and individuals with a niche to increasing and maintain current accounts.. · Our company manufactures quality products and is a leader of Wholesale Cabinetry. Highland Cabinetry strives to create a ...