- Act as Liaison with management and our customers
- Provide dedication to improve customer service and business productivity
- Proactively manage customer portfolio including billing, IoT, monitoring and customer reach-out.
- Provide excellent and timely customer service through phone, email, chat
- Strong interpersonal, analytical, verbal and written communication skills
- Able to work as a team player and independently
- Creative problem solver with ability to multi-task
- Ability to work rotational weekend/holiday call
- Passion for energy savings
- Demonstrated experience in customer phone service
- Experience problem solving and providing resolution to billing and other customer care issues
- Minimum HS Degree
- Available Monday-Friday, 11:30AM/ET – 08:30PM/ET, with rotational weekend call
- Start Immediately
-
IT Support Specialist
1 week ago
Pediatric Healthcare Associates Shelton, United StatesPediatric Healthcare Associates is seeking a part-time IT Support Specialist to join our team. We're looking for someone who has excellent interpersonal skills, critical thinking skills, an ability to prioritize and manage time efficiently, is a team player, and has a strong work ...
-
Customer Care and Support Specialist
1 day ago
Budderfly Shelton, United States**Saving the World Help Wanted** · Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with re ...
-
Administrative Support Specialist
4 days ago
Recovery Solutions Group, LLC Milford, United States**Job Title** · - Administrative Support Specialist · **Job Summary** · - Performs clerical duties for an administrative department · **General Accountabilities** · - Enters new business into a collections database for the Primary Sales and Client Services department · - Processe ...
-
Program Support Specialist
1 day ago
People's Place Milford, United StatesFull-time position to provide multiple clerical and program support functions; including data-entry and scheduling in Microsoft Access, filing, maintaining electronic files, and direct communication with clients. Must be able to multi-task; flexibility to adapt to changing priori ...
-
Technical Support Specialist
3 days ago
Quadient Milford, United States**Connect with Quadient** · Quadient is a global leader in customer communication solutions. With over 100 years' of experience and still going strong, we aim to be the driving force behind the world's most meaningful customer experiences. Our success in delivering innovation and ...
-
Resident Support Specialist
4 days ago
Columbus House New Haven, United StatesColumbus House, Inc. · Job Posting: Part Time, (20 hours/week), FLSA Non-Exempt, Essential · Resident Support Specialist · **VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested** · **Company Overview & Mission** · Columbus House opened its doors in 1982 ...
-
Resident Support Specialist
1 week ago
Columbus House New Haven, United StatesColumbus House, Inc. · Job Posting: Part Time (16hours/week), FLSA Non-Exempt, Essential · Resident Support Specialist · **VEVRAA Federal Contractor: Priority Referrals of Protected Veterans Requested** · **Company Overview & Mission** · Columbus House opened its doors in 1982 to ...
-
C/s Operations Support Specialist
1 week ago
State of Delaware Milford, United StatesThe Operation Support Specialist is responsible for providing administrative assistance to juvenile probation staff. Essential functions may include (but are not limited to): maintaining office organization, filing, data processing, preparing requisitions for supplies, maintainin ...
-
Recovery Support Specialist I
5 days ago
Continuum of Care New Haven, United States**Emergency Housing Program (New Haven, CT)**:24 Hour Non-Congregate Emergency Housing · **Description**: Transforming emergency housing to create a non-congregate, trauma informed environment for those who do not do well in traditional shelters. The setting will accept pets, cou ...
-
Customer Support Specialist
1 week ago
PeriShip Branford, United States**JOB TITLE**:Customer Support Specialist **POSITION TYPE**:Full Time · **FLSA STATUS**: Non-Exempt **WORK WEEK**:Tuesday - Saturday · **WORK LOCATION**:Remote **SHIFT HOURS: TUES - FRI 12PM TO 9PM, SAT 9:30AM TO 6PM** (EST) · **DEPARTMENT**: Operations** OPENINGS**:1 Position · ...
-
Technical Support Specialist
1 week ago
Marcone HVAC Plantsville, United StatesEver dream of doing work that makes a difference? Want to join a growing company? _Here it is We seek the talent of a dynamic **Technical Support Specialist** who seeks to bring their A game to a collaborative team of talented professionals. You are not afraid to make impact wher ...
-
Sales Support Specialist
5 days ago
Elevance Health Wallingford, United StatesJob Family: SLS > Sales Support · Type: Full time · Date Posted: May 13, 2024 · Anticipated End Date: Jun 07, 2024 · Reference: JR116221 · Description · **Title: Sales Support Specialist** · The **Sales Support Specialist **will be responsible for supporting product line success. ...
-
Desktop Support Specialist
2 weeks ago
Oakridge Staffing Shelton, United StatesGlobal manufacturing corporation is looking for a Level 2 Desktop Support specialist for their Shelton, CT location. · Responsibilities · Level 2 support of Windows based PCs/Laptops/Tablets. · Handling of support tickets for hardware and software issues/requests. · Imaging and c ...
-
Application Support Specialist
4 days ago
Osaic Meriden, United States**Application Support Specialist** · - Contract Duration: 8 Months (contract to hire) · - Onsite · **SUMMARY** · Work in a team environment and perform a wide variety of duties pertaining to Infinex's overall technology needs. · **DUTIES AND RESPONSIBILITIES** · Performs a variet ...
-
Operations Support Specialist
4 days ago
EVOLVEIMMUNE THERAPEUTICS INC Branford, United States**Who We Are**: · EvolveImmune Therapeutics is a next-generation immunotherapy platform company based in the Yale/New Haven biotechnology ecosystem with laboratories in Branford and Farmington CT. EvolveImmune is harnessing its 'Immunology First' approach to create first-in-categ ...
-
Desktop Support Specialist
2 weeks ago
Oakridge Staffing Shelton, United StatesGlobal manufacturing corporation is looking for a Level 2 Desktop Support specialist for their Shelton, CT location. · Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. · Responsibilities · Level 2 suppor ...
-
Desktop Support Specialist
5 days ago
Finn Dixon & Herling LLP Stamford, United States**Position Summary**: · **Job responsibilities/duties may include, but are not limited to**: · Technology Maintenance, Upgrades and Enhancements · - Installs, configures, and maintains an organization's local area network (LAN), wide area network (WAN), data communications networ ...
-
Desktop Support Specialist
4 days ago
Oakridge Staffing Shelton, United StatesGlobal manufacturing corporation is looking for a · Level 2 Desktop Support · specialist for their · Shelton, CT · location. · Responsibilities · Level 2 support of Windows based PCs/Laptops/Tablets. · Handling of support tickets for hardware and software issues/requests. · I ...
-
Program Support Specialist
1 week ago
Helping Hands Family Shelton, United StatesOverview · As the office manager, you are the heartbeat of our clinics. They schedule sessions, communicate with families, manage session cancelations, plan events, and work closely with the Clinical Director to ensure the clinic operates smoothly. · Helping Hands Family ("HHF" ...
-
Program Support Specialist
2 weeks ago
Helping Hands Family Shelton, United StatesOverview: · As the office manager, you are the heartbeat of our clinics. They schedule sessions, communicate with families, manage session cancelations, plan events, and work closely with the Clinical Director to ensure the clinic operates smoothly. · Helping Hands Family (HHF) ...
Customer Care and Support Specialist - Shelton, United States - Budderfly
Description
Job DescriptionJob Description
Saving the World Help Wanted...
Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises.
We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more.
With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.
Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America's Fastest-Growing Private Companies list.We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience.
We are growing quickly and looking to add talented people who are passionate about making the world a better placeWe are seeking an out of the box thinking, dependable, hardworking, Customer Care and Support Specialist. Applicants should be experienced problem solvers who can work effectively with our customers and across Budderfly teams.
Job Responsibilities:
Desired Characteristics:
Qualifications:
$55,000—$59,000 USD
Compensation is based on factors including level of experience, skillset, qualifications, and location.
What We Offer:
Career advancement opportunities in a fast-growing, supportive company environment
Competitive pay
Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
Opportunity to work as part of a team that values its members and works together to achieve positive change.
Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.
We welcome all job seekers, including those with disabilities.If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability .
#J-18808-Ljbffr
