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    Desktop Support Specialist - Shelton, United States - Oakridge Staffing

    Oakridge Staffing
    Oakridge Staffing Shelton, United States

    2 weeks ago

    Default job background
    Description

    Global manufacturing corporation is looking for a Level 2 Desktop Support specialist for their Shelton, CT location.

    Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.

    Responsibilities

    Level 2 support of Windows based PCs/Laptops/Tablets.

    Handling of support tickets for hardware and software issues/requests.

    Imaging and configuring computers (replacement cycle, break/fix, new requests)...preparing and shipping new POS stations and corporate devices.

    Requirements/Skills

    Understanding of PC Hardware and Software installation, diagnosis, & repair.

    Read and analyze log files, software installation troubleshooting

    Must have Windows 10 expertise.

    Basic network troubleshooting.

    Knowledge of Cisco IOS is helpful

    Basic Active Directory Administration

    Account/Group Creation

    DHCP, DNS & Citrix



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